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PHP project for Remedy (trouble ticket system)

P: n/a
Found this site.
CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works are
on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks

Oct 20 '08 #1
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5 Replies


P: n/a
MacRules wrote:
Found this site.
CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works are
on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks

What kind of ticketing system are you looking for? There are a lot of
different types.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
js*******@attglobal.net
==================

Oct 20 '08 #2

P: n/a
Jerry Stuckle wrote:
MacRules wrote:
>Found this site.
CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works
are on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks


What kind of ticketing system are you looking for? There are a lot of
different types.
My users can open a trouble ticket, email to the group, new support case
is opened. It is similar to PHPBB I think. And it would be great, it can
do the text pre-sort, so easy to find revelant cases.

By the way, what is the trick of search function in PHPBB?
Is it based on MySQL text search?

Oct 20 '08 #3

P: n/a
MacRules wrote:
Jerry Stuckle wrote:
>MacRules wrote:
>>Found this site.
CakePHP + phpBB integration - http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works
are on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks


What kind of ticketing system are you looking for? There are a lot of
different types.

My users can open a trouble ticket, email to the group, new support case
is opened. It is similar to PHPBB I think. And it would be great, it can
do the text pre-sort, so easy to find revelant cases.

By the way, what is the trick of search function in PHPBB?
Is it based on MySQL text search?

No, PHPBB is a forum. What you need is a bug tracker. I use Bugzilla,
but there are several other good ones.

And yes, PHPBB's search facility is based on searching the MySQL database.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
js*******@attglobal.net
==================

Oct 20 '08 #4

P: n/a
On 20 Oct, 19:41, MacRules <MacRu...@nospam.comwrote:
Found this site.
CakePHP + phpBB integration -http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works are
on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks
http://freshmeat.net/search/?q=bug&t...&Go.x=0&Go.y=0

Take your pick.

C.
Oct 21 '08 #5

P: n/a
Wow, lovely. I will take a look, I do need the search engine on MySQL
side. Any pointers on using any of them to create MySQL usages for DB
benchmarking, such as Insert/Update/Delete/Exec SP?

C. (http://symcbean.blogspot.com/) wrote:
On 20 Oct, 19:41, MacRules <MacRu...@nospam.comwrote:
>Found this site.
CakePHP + phpBB integration -http://cakeforge.org/projects/cakephpbb/

I have extensive C/SQL, not C++, not web GUI design. My daily works are
on DB stuff.

Just wondering any usable PHP download for internal ticketing system.

Thanks

http://freshmeat.net/search/?q=bug&t...&Go.x=0&Go.y=0

Take your pick.

C.
Oct 21 '08 #6

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