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Oracle Connector for Outlook XP/2002 & HTML mail

P: n/a
Hello,

We're using Office XP on Windows 2000 SP4.

After installing the Oracle Connector for Outlook the following
problem occurs:

Emails sent by Outlook, in HTML format, do have a strange format. The
text/plain section of the message source is left empty. Therefore some
mailclients cannot display the body, so recipients think they receive
an empty message (address and subject fields appear normal by the
way).

Below, an example of a part of the message source. As you kan see
their is no text in the text/plain section.

********************** BEGIN ************************
<snip>

This is a multi-part message in MIME format.

------=_NextPart_000_0019_01C3E67C.B41787C0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit
------=_NextPart_000_0019_01C3E67C.B41787C0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Message</TITLE>

<snip, a lot of HTML tags and text>

size=3D2></FONT></SPAN>&nbsp;</DIV></BODY></HTML>

------=_NextPart_000_0019_01C3E67C.B41787C0--

********************** END ************************

I'm sure this is due to the installation of the Oracle Connector for
Outlook. I did a lot of testing on several machines, with connector
and without.

If an extra profile is created in Outlook 2002, with the same email
account but WITHOUT the Oracle Connector for Outlook the problem does
not occur, thus no essential files are overwritten by the
installation.

Of course we would like to have one profile with a mail account AND
the connector. We do NOT use the build-in option for IMAP and SMTP.

So we have one Outlook mail account (IMAP, SMTP) and one Oracle
Connector account.

Oracle Connector version: R.9.0.4.1.11.51212

I would like to know if anyone else has/had the same problem and knows
how to solve it ;)

Thanks in advance,

Ruud van der Velden
Tilburg University, NL
Jul 19 '05 #1
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