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Can't locate shared printer on network

We've just put a new laser printer onto a small office network. It is a local printer for one user, and her computer, running Windows XP, is the email / mail server for 3 other users.

It works fine as a local printer, and 2 of the other 3 computers could locate the printer via the new printer setup wizard. So I set up both of these, tested and set them to use this as the default printer.

The 3rd user's PC just doesn't see the printer on the network. It does see the network and works using the mail server though. I've tried shutdown / restart, and it just doesn't recognise that the printer is there.

All of these PCs are running Windows XP Pro.

I'd really appreciate any suggestions please! I'm not an IT guy, I'm just Mr Oddjob!


Jan 3 '08 #1
4 8719
Sorted - somebody had changed the network settings on that computer...


Jan 3 '08 #2
I would check all the windows firewall settings, specifically for testing purposes turn off on all machines and then check.
Jan 4 '08 #3

First install and share the local printer on any PC (dont forget to put the tick in list in directory), then go to the other PC where you want to install the shared printer in that PC go to start,run in open window type the computer name or IP address of the PC where you physically installed the printer(Eg: \\printerinstalledPC or \\ipaddress) then the shared printers will list, right click on the printer and say install.....finish.....
Jan 7 '08 #4
375 256MB
We've just put a new laser printer onto a small office network. It is a local printer for etc....
I would suggest taking that 3rd computer off the network completely by going to
Start > (Right Click) My Computer > (Properties)

Once in the properties window click on (Computer Name) tab then take it off the Domain or if it is in a workgroup just put something random in there. (I.E) "TESTNET"

Once you have done all this restart the computer then do the same steps over and place it back on the correct workgroup or domain.

If this does not help I would also suggest checking any firewall settings or 3rd party firewalls if installed.

Jan 7 '08 #5

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