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Citrix Hanging/Freezing Excel, Word, Access

41
Hi. We just went with Citrix and are having major issues. Our Office Apps (2003) freeze, hang, and just act funny. Its not consistent. Some times everything works fine. But the last two days have been a nightmare. Tried a gooogle search and no luck. Does anyone have suggestions on what we can do? Thanks in advance.
Jul 24 '07 #1
4 8946
sicarie
4,677 Expert Mod 4TB
Hi. We just went with Citrix and are having major issues. Our Office Apps (2003) freeze, hang, and just act funny. Its not consistent. Some times everything works fine. But the last two days have been a nightmare. Tried a gooogle search and no luck. Does anyone have suggestions on what we can do? Thanks in advance.
Citrix is a very tricky setup to deal with. It's great if you set it up right, but if you don't, it can be a waste. As your issue is inconsistent, I would recommend looking at the network performance/load when the issues happen and if you can identify a bottleneck in a router or gateway. It sounds like a load issue, so if it's not on the network, you might consider another server in your farm to help with the load.
Jul 24 '07 #2
pixie
41
Citrix is a very tricky setup to deal with. It's great if you set it up right, but if you don't, it can be a waste. As your issue is inconsistent, I would recommend looking at the network performance/load when the issues happen and if you can identify a bottleneck in a router or gateway. It sounds like a load issue, so if it's not on the network, you might consider another server in your farm to help with the load.
Thanks for the reply. I will check that out.
Jul 25 '07 #3
sicarie
4,677 Expert Mod 4TB
Good luck, and please give us an update when you have found a solution (especially if mine worked ;)
Jul 25 '07 #4
pixie
41
Good luck, and please give us an update when you have found a solution (especially if mine worked ;)
Hi,

We are replacing all of the switches and the hubs. After testing things, those seem to be at the root of our problems.
Jul 31 '07 #5

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