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DNS Timeout

12 New Member
Hi everyone,
I live in rural France and at long last have accesss via WiFi to ADSl. Only problem it cuts out about every 30 minutes. A ping test to IP shows no problem but to the DNS primary, initially 70ms then gradually increases to 120, 200, etc until 'timeout'. It then remains offline for about 3 minutes. Our supplier seems either reluctant to address the problem or incapable. Does anyone have any ideas what might be the problem?
Thanks in anticipation,
May 28 '09
29 4798
32,584 Recognized Expert Moderator MVP
Hi Chris. Good to hear they're looking at it at least.

I didn't mean to suggest that was necessarily the cause. Just illustrating there are often effects we uninitiated would be unaware of. From the frequencies involved I very much doubt it, but this is an area I'd certainly leave to the experts to sort out (if they will).
May 31 '09 #21
12 New Member
One strange aspect of the problem is that it seems to go off nearly always 'on the hour' a few minutes either way. Off for 3 minutes and then back on. Bizarre.
May 31 '09 #22
32,584 Recognized Expert Moderator MVP
I have to say that sounds more and more like something, somewhere, is interfering with something. Probably signal related.

Could be in the local environment. Equally could be something service related.

Let's hope the provider puts us out of our curiosity misery eh.
May 31 '09 #23
12 New Member
Just don't hold your breath waiting. The installation was 18 months late!!
Jun 1 '09 #24
32,584 Recognized Expert Moderator MVP
Ah :( Not so promising then.

Good luck anyway, and if they do ever resolve it I expect we're all curious to know what it eventually turns out to be.
Jun 1 '09 #25
11,448 Recognized Expert MVP
That's fast enough ;-) so (according to my calculations) somewhere around 2012 all your problems are solved! Too bad the universe collapses by that day (or so the told me ;-)

kind regards,

Jun 1 '09 #26
12 New Member
A quick update on my MESHNET connection. There is no update. No improvement, no information, no good.
Will keep you posted.
Jun 14 '09 #27
32,584 Recognized Expert Moderator MVP
Sorry to hear it Chris :(

I moved when my ISP was that useless. If you have the option I'd recommend it.
Jun 14 '09 #28
12 New Member
No other option but to hope they will improve the service. Download speed last night fell to 44k!!! Its supposed to be 1M.
Perhaps when they realise that most clients have stopped the Direct Debits then they may take the situation more seriously.
Have a nice weekend,
Jun 19 '09 #29
32,584 Recognized Expert Moderator MVP
You too Chris.

Actually, your throughput can be affected by either of two factors (purely for info) :
  1. The link speed to your node.
  2. The traffic going through the ISP's gateways / routers.
Typically, if it is variable, it is likely to be the latter. This may be frustrating but a claim of 1Mbps download speed doesn't mean you will necessarily achieve that level of throughput. Merely that your link will not limit it to slower than 1Mbps.

NB. Mbps is Mega-Bits Per Second. Not Mega-Bytes. This effectively relates to 1/10 MBps (Mega-Bytes Per Second). Most links are rated in Mbps.
Jun 19 '09 #30

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