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Adobe Reader download problems

While downloading Adobe Acrobat 8.0 with Windows XP I got an Error Message "
Error 1714 The olderversion of Adobe Reader 8 cannot be removed, contact your
Technical Support Croup" I tried everything from Adobe Tech Note with no
luck.
May 28 '07 #1
1 1804
Hello,

There is a tool called Windows Installer Cleanup Utility
(http://support.microsoft.com/kb/290301). This will probably allow you to
remove the old version manually.

Best regards,
Henning Krause
"DickJ" <Di***@discussions.microsoft.comwrote in message
news:C2**********************************@microsof t.com...
While downloading Adobe Acrobat 8.0 with Windows XP I got an Error Message
"
Error 1714 The olderversion of Adobe Reader 8 cannot be removed, contact
your
Technical Support Croup" I tried everything from Adobe Tech Note with no
luck.
May 28 '07 #2

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