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Crystal Reports Permissions on a WIndows 2003 Web Server

Hi,

I have just added a Cyrstal Reports Viewer to an ASP.Net 2.0 application on
my live web server.

Whilst the initial report shows ok, when I try to do anything to it, e.g.
Move through it page by page, click on on the links on the report, I get a
'COMException: Access is denied' error. It specifically seems to be coming
from the 'CrystalDecisions.ReportAppServer'.

Does anybody have any idea why this is occuring, and how I can overcome it,
or perhaps even more helpfully what users / groups need what permissions in
order to get around this error, and still leave the server secure?
Thanks, Mike.
Mar 15 '07 #1
3 1993
Hi Mike,

From your description, you're encountering some "'COMException: Access is
denied' " exception when use a Crystal report viewer control in ASP.NET 2.0
web application, correct?

Regarding on the Access denied error, I suggest you first try verify it to
see whether it is caused by the permission limitation of ASP.NET worker
process identity. For testing, you can change your ASP.NET web
application's running process identity from the original one to a powerful
account(such as admin or localsystem account) to see whether the problem
still occurs. Also, since the problem is raised by the Crystal report
viewer, I suggest you try simplified the use of this control in your web
application and get the exact steps to repro such a problem through this
control. This can also helps on further troubleshooting on this.

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead

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up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
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handled working with a dedicated Microsoft Support Engineer by contacting
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Mar 16 '07 #2
Thanks Steven.

I have tried your first suggestion , but to no avail.

I have set up a simplified version of it, so I will let you know what I find.
Cheers, Mike.

"Steven Cheng[MSFT]" wrote:
Hi Mike,

From your description, you're encountering some "'COMException: Access is
denied' " exception when use a Crystal report viewer control in ASP.NET 2.0
web application, correct?

Regarding on the Access denied error, I suggest you first try verify it to
see whether it is caused by the permission limitation of ASP.NET worker
process identity. For testing, you can change your ASP.NET web
application's running process identity from the original one to a powerful
account(such as admin or localsystem account) to see whether the problem
still occurs. Also, since the problem is raised by the Crystal report
viewer, I suggest you try simplified the use of this control in your web
application and get the exact steps to repro such a problem through this
control. This can also helps on further troubleshooting on this.

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead

==================================================

Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscripti...ult.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscripti...t/default.aspx.

==================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

Mar 16 '07 #3
Thanks for your reply Mike,

Please feel free to let me know if you get any progress or new information
on this.

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead
This posting is provided "AS IS" with no warranties, and confers no rights.

Mar 19 '07 #4

This thread has been closed and replies have been disabled. Please start a new discussion.

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