Crystal Report Deployment Problems

[Gudni G. Sigurdsson]

Hi.

I am working on a program for the .NET Framework written in C# with Visual
Studio .NET. With this program, one can print a report realized with the
Crystal Report software included with VS .NET. This has all been working
fine until recently, when I had to install and run the program on more
computers. Then I suddenly start getting error messages like: 'Cannot find
KeycodeV2.dll, or invalid keycode'.

The .NET framework is, of course, installed on the target computers. All
parts of my program, except those using Crystal Reports, are running without
trouble.

I have made a setup project for my program with VS .NET. The KeycodeV2.dll
is a part of the Crystal_Database_Access2003.msm merge module, which is
included in my setup project. I do find this file in the folder 'C:\Program
Files\Common Files\Crystal Decisions\1.0\bin'.

I have taken care to set the License Key property for the
Crystal_regwiz2003.msm merge module. I have taken the key value from the
About Microsoft Visual Studio .NET dialog box from the Help menu. Could my
trouble be connected with this?

There is something else I don't understand: my setup project includes the
crystal_managed2003.msm merge module. This module includes dlls which I
thought were absolutely necessary for Crystal Reports to work, like
CrystaDecisions.CrystalReports.Engine.dll. On my development machine these
files are in the folder 'C:\Program Files\Common Files\Crystal
Decisions\1.1\Managed'. I do not find this on the target machines. Why is
that?

I hope, someone takes the time to read this long message. In any case, a
hint will be highly appreciated.

Gudni Sigurdsson

[Gudni G. Sigurdsson]

Hi.
I found the solution to this problem myself and describe it here, in case it
will help someone in a similar situation.
When I started using Crystal Reports bundled with VS.NET 2003 a few months
ago, I found that I had to register CR in order to be able to build my
project(s). So I did, and got back an email with a 10-digit Registration
number and a 19 character alphanumeric Product code. I entered the
Registration number into the License Key property of the crystal_regwiz2003
merge module and everything seemed to work. Until recently, that is.
Yesterday, I went to the Business Objects website and downloaded the
document 'Crystal Reports and Visual Studio.NET - Application Deployment'.
There, I saw that I should have used the Product code instead of the
Registration number. After I changed that, everything worked fine.
In retrospect, I do not really understand why this ever worked while I was
using the Registration number for the License Key.
Hope somebody can benefit from this experience is of mine.

Sincerely,
Gudni

"Gudni G. Sigurdsson" wrote:

Hi.

I am working on a program for the .NET Framework written in C# with Visual
Studio .NET. With this program, one can print a report realized with the
Crystal Report software included with VS .NET. This has all been working
fine until recently, when I had to install and run the program on more
computers. Then I suddenly start getting error messages like: 'Cannot find
KeycodeV2.dll, or invalid keycode'.

The .NET framework is, of course, installed on the target computers. All
parts of my program, except those using Crystal Reports, are running without
trouble.

I have made a setup project for my program with VS .NET. The KeycodeV2.dll
is a part of the Crystal_Database_Access2003.msm merge module, which is
included in my setup project. I do find this file in the folder 'C:\Program
Files\Common Files\Crystal Decisions\1.0\bin'.

I have taken care to set the License Key property for the
Crystal_regwiz2003.msm merge module. I have taken the key value from the
About Microsoft Visual Studio .NET dialog box from the Help menu. Could my
trouble be connected with this?

There is something else I don't understand: my setup project includes the
crystal_managed2003.msm merge module. This module includes dlls which I
thought were absolutely necessary for Crystal Reports to work, like
CrystaDecisions.CrystalReports.Engine.dll. On my development machine these
files are in the folder 'C:\Program Files\Common Files\Crystal
Decisions\1.1\Managed'. I do not find this on the target machines. Why is
that?

I hope, someone takes the time to read this long message. In any case, a
hint will be highly appreciated.

Gudni Sigurdsson