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Can't open PST

P: n/a
Using Outlook 2002 NL with all updates installed.

I'm trying to open a backup pst file I have on CD. I have copied the file to
my harddrive, made sure it's not read-only, am logged in as adminstrator and
have full control over the file, and so has the SYSTEM account.

The error message I get is: "backup.pst is not a personal folder file" (I
translated this from the Dutch text "backup.pst is geen bestand met
persoonlijke mappen" so the text may not be exact). I'm pretty sure the file
isn't corrupt because the CD contains another PST file that also doesn't
work, and if the CD has problems it's apparently only with those two files,
since everything else on it works. I've tried running scanpst.exe, which
gives the results displayed at the bottom of this post. The resulting file
is the right size (39.3MB) can be opened, but contains nothing.

The only difference with this office installation and the one it was
exported from is that this one was installed from an administrative
installation with all the updates up to 2003-09-03 slipstreamed into it,
while the exporting Outlook was installed using the original CD. I've also
tried importing the file instead of opening it, but to no avail.

Any help?

Microsoft (R) Inbox Repair Tool
Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery

**Attempting to open database

**Attempting to validate header

!!Header NDB magic incorrect (read=00000000, expected=4E444221)

**Attempting to validate AMap

!!PMap page @17920: PTYPE mismatch (read 00, expected 83)
!!PMap page @17920: BID mismatch (read 0, expected 4600)

!!PMap page @2049536: PTYPE mismatch (read 00, expected 83)
!!PMap page @2049536: BID mismatch (read 0, expected 1F4600)

!!PMap page @4081152: PTYPE mismatch (read 00, expected 83)
!!PMap page @4081152: BID mismatch (read 0, expected 3E4600)

!!PMap page @6112768: PTYPE mismatch (read 00, expected 83)
!!PMap page @6112768: BID mismatch (read 0, expected 5D4600)

!!PMap page @8144384: PTYPE mismatch (read 00, expected 83)
!!PMap page @8144384: BID mismatch (read 0, expected 7C4600)

!!PMap page @10176000: PTYPE mismatch (read 00, expected 83)
!!PMap page @10176000: BID mismatch (read 0, expected 9B4600)

!!PMap page @12207616: PTYPE mismatch (read 00, expected 83)
!!PMap page @12207616: BID mismatch (read 0, expected BA4600)

!!PMap page @14239232: PTYPE mismatch (read 00, expected 83)
!!PMap page @14239232: BID mismatch (read 0, expected D94600)

!!PMap page @16270848: PTYPE mismatch (read 00, expected 83)
!!PMap page @16270848: BID mismatch (read 0, expected F84600)

!!PMap page @18302464: PTYPE mismatch (read 00, expected 83)
!!PMap page @18302464: BID mismatch (read 0, expected 1174600)

!!PMap page @20334080: PTYPE mismatch (read 00, expected 83)
!!PMap page @20334080: BID mismatch (read 0, expected 1364600)

!!PMap page @22365696: PTYPE mismatch (read 00, expected 83)
!!PMap page @22365696: BID mismatch (read 0, expected 1554600)

!!PMap page @24397312: PTYPE mismatch (read 00, expected 83)
!!PMap page @24397312: BID mismatch (read 0, expected 1744600)

!!PMap page @26428928: PTYPE mismatch (read 00, expected 83)
!!PMap page @26428928: BID mismatch (read 0, expected 1934600)

!!PMap page @28460544: PTYPE mismatch (read 00, expected 83)
!!PMap page @28460544: BID mismatch (read 0, expected 1B24600)

!!PMap page @30492160: PTYPE mismatch (read 00, expected 83)
!!PMap page @30492160: BID mismatch (read 0, expected 1D14600)

!!PMap page @32523776: PTYPE mismatch (read 00, expected 83)
!!PMap page @32523776: BID mismatch (read 0, expected 1F04600)

!!PMap page @34555392: PTYPE mismatch (read 00, expected 83)
!!PMap page @34555392: BID mismatch (read 0, expected 20F4600)

!!PMap page @36587008: PTYPE mismatch (read 00, expected 83)
!!PMap page @36587008: BID mismatch (read 0, expected 22E4600)

!!PMap page @38618624: PTYPE mismatch (read 00, expected 83)
!!PMap page @38618624: BID mismatch (read 0, expected 24D4600)

!!PMap page @40650240: PTYPE mismatch (read 00, expected 83)
!!PMap page @40650240: BID mismatch (read 0, expected 26C4600)

**Attempting to rebuild BBT

**Attempting to scavenge for blocks

**Attempting to rebuild NBT

**Attempting to scavenge for nodes

**Attempting to validate BBT refcounts

**Attempting to validate header NID high-water marks

**Beginning PST/OST recovery

**Attempting to recover all top-level objects

!!Message store missing PR_PST_PASSWORD
!!Message store missing or invalid PR_RECORD_KEY
!!Message store missing PR_DISPLAY_NAME
!!Message store missing PR_IPM_SUBTREE_ENTRYID

!!Receive folder table missing
!!Receive folder table missing default message class

!!Name-to-id map missing

!!Search folder (nid=1E1) missing update queue

!!Search activity list missing

!!Missing template (nid=60D)

!!Missing template (nid=60E)

!!Missing template (nid=60F)

!!Missing template (nid=610)

!!Missing template (nid=692)

!!Missing template (nid=671)

!!Missing the outgoing queue

!!Missing root folder

!!Missing IPM_SUBTREE

**Attempting to walk all folders

**Attempting to locate any orphaned folders/messages

!!Adding folder (nid=8022) back to the database

**Attempting to check top-level objects for consistency

??Deleting SDO

**Updating folder hierarchy

**Attempting to fix original file

**Attempting to copy back BBT

**Attempting to copy back NBT

--
Unforgiven

"Most people make generalisations"
Freek de Jonge
Jul 21 '05 #1
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