I am using Outlook 2000, window XP. I receive emails with "printscreen", for example other users press the "printscreen" button to capture the error message, paste it to outlook and email me, I couldn't print it out. What I get is only the text from the email plus a box with a little "x". Sometimes it doesn't even show the box. Is it because of my setting? What should I do to print both email text and those "printscreen"?