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Cookie Problem -- Thoroughly Perplexed

P: 1
Hi, folks,

For the last two days, I have been unable to load the Amazon.com US site. This is the only site that I can't load, and the problem exists with both Firefox and IE7.
When I attempt to enter the site, I get redirected here: http://www.amazon.com/gp/help/customer/display.html/?nodeId=508510

and Firefox returns this error message:
Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

I'm set to accept cookies, have cleared my cookies and cache, re-installed Firefox, and even a few other things that were probably pointless but made me feel better. Still, I cannot access this particular web site.

Any ideas on what the problem may be?
Feb 10 '07 #1
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1 Reply

bartonc
Expert 5K+
P: 6,596
I blocked cookies from that site and still got it.
When you get to http://www.amazon.com/gp/help/customer/display.html/?nodeId=508510, does clicking on "Amazon.com" tab work? It should get you to their home page.
Feb 10 '07 #2

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