1% of my vistors cannot view images on my site

[fahdsultan]

A very small percentage of my visitors have complained that they cannot
see the images on my site. This is a fabric site, and the pictures of
the swatches are generated with ImageMagik, the rest of the images were
created in Photoshop. I suspect that it is only the swatches that they
cannot see and not the logo and other misc images.

The link to the swatches used to be:

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>

I added the full URL for the images to see if it helps, but I still
received a few complaints that they cannot see the images.

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="http://www.manhattanfabrics.com/images/pth2066.jpg" width="120"
height="90" border="0" alt=""></a>

I cannot quite figure out what the reason for this is. An help would be
appreciated.

thanks,

fooie.

[Tim]

On Sat, 27 Aug 2005 05:52:46 -0700, fahdsultan sent:

A very small percentage of my visitors have complained that they cannot
see the images on my site. This is a fabric site, and the pictures of
the swatches are generated with ImageMagik, the rest of the images were
created in Photoshop. I suspect that it is only the swatches that they
cannot see and not the logo and other misc images.
Are they normal image files? Some applications manage to safe some
non-standard JPEGs, for instance.
The link to the swatches used to be:

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>

I added the full URL for the images to see if it helps, but I still
received a few complaints that they cannot see the images.

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="http://www.manhattanfabrics.com/images/pth2066.jpg" width="120"
height="90" border="0" alt=""></a>
That shouldn't make any difference.
I cannot quite figure out what the reason for this is. An help would be
appreciated.

Is your server slow to respond? Do you have access to the logs, and can
you check whether they're requesting and being sent the image files?

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[Jukka K. Korpela]

fa********@gmail.com wrote:

A very small percentage of my visitors have complained that they cannot
see the images on my site.
Do you call 1 % very small? On the Web, 1 % means millions of potential
users.
I suspect that it is only the swatches that they
cannot see and not the logo and other misc images.
You didn't ask them?
The link to the swatches used to be:

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>
That's certainly wrong; alt="" for an image that is a link is worse than
useless. What _were_ you thinking when you wrote it?
I added the full URL for the images to see if it helps, but I still
received a few complaints that they cannot see the images.
You should have posted the URL of the page where the problem appears.
I cannot quite figure out what the reason for this is. An help would be
appreciated.

I wonder if the users who experience the problem have some kind of
filtering enabled. There is software that tries to filter out typical
advertisement images, using e.g. heuristics based on dimensions.

[Darin McGrew]

fa********@gmail.com wrote:

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>

Jukka K. Korpela <jk******@cs.tut.fi> wrote: I wonder if the users who experience the problem have some kind of
filtering enabled. There is software that tries to filter out typical
advertisement images, using e.g. heuristics based on dimensions.

Good guess. 120x90 is one of the sizes blocked in Opera's "Hide
certain-sized elements (aggressive)" user style sheet.
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[Blinky the Shark]

Darin McGrew wrote:

fa********@gmail.com wrote:

<a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>

Jukka K. Korpela <jk******@cs.tut.fi> wrote:

I wonder if the users who experience the problem have some kind of
filtering enabled. There is software that tries to filter out typical
advertisement images, using e.g. heuristics based on dimensions.

Good guess. 120x90 is one of the sizes blocked in Opera's "Hide
certain-sized elements (aggressive)" user style sheet.

Ditto this blocker .css file I use with Firefox:

http://www.gozer.org/mozilla/ad_bloc...serContent.css

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[Jim Moe]

fa********@gmail.com wrote:

[...] I suspect that it is only the swatches that they
cannot see and not the logo and other misc images.

You do not know? Have you asked them what they cannot see? You have
insufficient information to troubleshoot the (alleged) problem.

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[Andy Dingley]

On 27 Aug 2005 05:52:46 -0700, fa********@gmail.com wrote:

I cannot quite figure out what the reason for this is.
Neither can we.
An help would be appreciated.

So would be a URL to the site.

We do HTML here, not mindreading.

[Shawn K. Quinn]

begin quotation
from Darin McGrew <mc****@stanfordalumni.org>
in message <de**********@blue.rahul.net>
posted at 2005-08-27T19:34

Jukka K. Korpela <jk******@cs.tut.fi> wrote:

I wonder if the users who experience the problem have some kind of
filtering enabled. There is software that tries to filter out typical
advertisement images, using e.g. heuristics based on dimensions.

Good guess. 120x90 is one of the sizes blocked in Opera's "Hide
certain-sized elements (aggressive)" user style sheet.

Privoxy also filters 120x90 by default.

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