SharePoint, InfoPath, Both, or Neither?

I have been onto several sites, and I still have not located the answer I am looking for.

I have an idea drawn out on paper to create a SharePoint Helpdesk. I have several forms that would be used, and on the MAIN form there will be a drop-down menu for the user to select which type of Helpdesk Request they would like to submit. After the selection, a form will display under the area based on their selection. For Example: if the user selects "General Question", a form will display with a text box for the user to enter their question. If the user selects, "File Restore" a form will display for them to enter the server name, folder location, file name, etc...

My question is, should I continue my attempt to create this with InfoPath 2K7, or stick to SharePoint and SharePoint Designer? OR - Is there another idea that could/would be shared with me?

I know what I would like to do on paper, but I am not sure how I need to pursue my adventure. If anyone would like to provide their advice, I will sure listen to it. I am up for Ideas.

Brent

Feb 13 '09 #1

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