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Laptop Problem - Eror Questions

1
Toshiba says to send back my laptop but want to be sure that's necesary. It's sometimes slow and strange and sometimes ok. Windows XP but this novice can't even answer other guidelines.

Tried to open AOL and it said "PROCEDURE ENTRY POINT XML_GET SPECIFIED ATTRIBUTE COUNT COULD NOT BE LOCATED IN THE DYNAMIC LINK LIBRARY XML PARSE.DLL." And then got message "RUNTIME ERROR HAS OCCURED - DO YOU WANT TO DEBUG"

Can someone tell me what this stuff means.....shall I just ship it back?
Sep 17 '07 #1
2 929
debasisdas
8,127 Expert 4TB
If Toshiba says to send back ,why don't you send ?

How do u expect us to solve the problem of the laptop that is with you.
Sep 17 '07 #2
epots9
1,351 Expert 1GB
just send it back, i'm sure their paying for the shipping and everything. It sounds like it could be that some of the software that Toshiba has installed is corrupted and is messing up the registry
Sep 17 '07 #3

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