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Error while launching installed software

I have installed a software and tried to launch the application with a user account. It configures the software and after approx. 45 min. it throws an error "Windows Installer is no longer responding". The same error is replicated if it is launched with another administrator account.
The software runs successfully only when it is launched with the same user account with which it was installed.

While Launching the software, it creates some registry in HKCU and
while installing the software, one .man file is created in the C:\Program Files\[Software]\ folder and it contains the list of the HKCU registry.

Please help how to run the software with user account.
Dec 4 '06 #1
3 2355
sashi
1,754 Expert 1GB
I have installed a software and tried to launch the application with a user account. It configures the software and after approx. 45 min. it throws an error "Windows Installer is no longer responding". The same error is replicated if it is launched with another administrator account.
The software runs successfully only when it is launched with the same user account with which it was installed.

While Launching the software, it creates some registry in HKCU and
while installing the software, one .man file is created in the C:\Program Files\[Software]\ folder and it contains the list of the HKCU registry.

Please help how to run the software with user account.
Hi there,

Is there any option to select profile group during the installation, meaning, some like <me only> / <all profile>? What is the title of the software? Good luck & Take care.
Dec 4 '06 #2
AricC
1,892 Expert 1GB
Is your system running out of resources to install the app? IE.. not enough memory?
Dec 4 '06 #3
Is your system running out of resources to install the app? IE.. not enough memory?
Hi,
Thanks for your interest but there was no such option during installation and the system has enough memory. No error occurred during installation. I first tried with user account and then with other administrative account other than the one with software was installed and then with the administrative account with which the software was installed.
Dec 4 '06 #4

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