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A complaint about online Information Center

P: n/a
Hi folks,

I think I am not the only one to have some problems to access online
Information Center ... It would be nice to have a service that responds
quicker, without interruption, that is I guess the minimum we can expect
from an "Online" help. Sometimes, it's (too often) terrible !

I come back with an issue on last year Information Center (V8.2): can we
have a locally installed Information Center, AND updated from time to time
with a Fixpack Doc ?
Thanks,

Jean-Marc
Apr 11 '07 #1
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2 Replies


P: n/a
On 11 Apr, 10:43, "Jean-Marc Blaise" <nob...@nowhere.comwrote:
Hi folks,

I think I am not the only one to have some problems to access online
Information Center ... It would be nice to have a service that responds
quicker, without interruption, that is I guess the minimum we can expect
from an "Online" help. Sometimes, it's (too often) terrible !

I come back with an issue on last year Information Center (V8.2): can we
have a locally installed Information Center, AND updated from time to time
with a Fixpack Doc ?

Thanks,

Jean-Marc
Save your time and effort and just google instead

Apr 11 '07 #2

P: n/a
The DB2 9 infocenter is available for local install. You can download
or order CDs from Passport Advantage; you can also download it from
here: http://www-1.ibm.com/support/docview...id=swg21255600.
(You'll need to create an IBM ID first).

The version of the information center at this link is the from the
original release of DB2 9. You can also apply updates to a locally-
installed information center. See
http://publib.boulder.ibm.com/infoce...c/t0008271.htm
for more information.

Regarding the other issues you've highlighted, M. Blaise:

- We're working with the data center at IBM that hosts the information
center to see if we can improve performance and response time. A
significant system upgrade is planned to take place in a few weeks'
time. This should result in markedly improved performance.

- The team that develops IBM's customized internal version of the
Eclipse help system is deploying a fix that will address some specific
issues with the rendering of content in the navigation/index frame.

Thanks for your feedback, and for providing the opportunity for me to
(I hope) address your concerns.

Allan Risk
Manager, Information Development Infrastructure and Operations
IBM DB2 Database for Linux, UNIX, and Windows
IBM Toronto Laboratory

Apr 13 '07 #3

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