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Please Help - DB2 Specialist Consultant Required

P: n/a
Please help! We have a Sun Sparc V240 Solaris machine running our DB2
database. This machine has 3 database instances installed and running
in tandem.

We then have 2 Linux LX50 Servers running our JSP/Java based
applications which communicate directly with the DB2 database to serve
our web based applications to the WWW.

These machines are in dire straights and are crashing continuously. We
believe that the problem is with the DB2 installation but can not be
sure as we do not have anyone with the level of expertise to diagnose.

Can anyone offer any suggestions or even their services to assist??? We
need to diagnose the system immediately and fix the problem. We would
like to split the three instances out across three machines but do not
know whether or not this is the solution!!!

Nov 12 '05 #1
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P: n/a
sh***********@hotmail.com wrote:
Please help! We have a Sun Sparc V240 Solaris machine running our DB2
database. This machine has 3 database instances installed and running
in tandem.

We then have 2 Linux LX50 Servers running our JSP/Java based
applications which communicate directly with the DB2 database to serve
our web based applications to the WWW.

These machines are in dire straights and are crashing continuously. We
believe that the problem is with the DB2 installation but can not be
sure as we do not have anyone with the level of expertise to diagnose.

Can anyone offer any suggestions or even their services to assist??? We
need to diagnose the system immediately and fix the problem. We would
like to split the three instances out across three machines but do not
know whether or not this is the solution!!!


Seems simple - call IBM Support 1-800-IBM-4YOU (1-800-426-4968)

Jan M. Nelken
Nov 12 '05 #2

P: n/a
Trying to get assistance from IBm is like tryin to pull teeth - I have
no experienced DB2 database experts but I still feel that they are more
knowledgeable that the DB2 help desk... We've been working with them
for the past month and the problem is still outstanding - we need
someone who can get their hands dirty and fix the problem ASAP..

Nov 12 '05 #3

P: n/a
<sh***********@hotmail.com> wrote in message
news:11**********************@o13g2000cwo.googlegr oups.com...
Trying to get assistance from IBm is like tryin to pull teeth - I have
no experienced DB2 database experts but I still feel that they are more
knowledgeable that the DB2 help desk... We've been working with them
for the past month and the problem is still outstanding - we need
someone who can get their hands dirty and fix the problem ASAP..

Are you in Australia? Can you give someone remote access?
Nov 12 '05 #4

P: n/a
Yes I am in Australia and yes, remote access could be established if
required...

Are you interested in assisting us?

Nov 12 '05 #5

P: n/a
sh***********@hotmail.com wrote:
Trying to get assistance from IBm is like tryin to pull teeth - I have
no experienced DB2 database experts but I still feel that they are more
knowledgeable that the DB2 help desk... We've been working with them
for the past month and the problem is still outstanding - we need
someone who can get their hands dirty and fix the problem ASAP..


Interesting approach.
Unfortunately, if it is true that your DB2 is crashing so often - you *do* need
IBM help. Contrary to popular belief - only IBM Support can locate failing line
of code - you see they have access to DB2 source code.

Can you forward me for starters output of:

db2support . -s -a

issued as instance owner from the directory instance owner can write to?

You can send this to:

jasinek at attglobal dot net

Jan M. Nelken
Nov 12 '05 #6

P: n/a
sh***********@hotmail.com wrote:
Trying to get assistance from IBm is like tryin to pull teeth - I have
no experienced DB2 database experts but I still feel that they are more
knowledgeable that the DB2 help desk... We've been working with them
for the past month and the problem is still outstanding - we need
someone who can get their hands dirty and fix the problem ASAP..

Interesting approach.
Unfortunately, if it is true that your DB2 is crashing so often - you *do* need
IBM help. Contrary to popular belief - only IBM Support can locate failing line
of code - you see they have access to DB2 source code.

Can you forward me for starters output of:

db2support . -s -a

issued as instance owner from the directory instance owner can write to?

I am assuming that on you client machines you do not have DB2 client installed -
right?

You can send this to:

jasinek at attglobal dot net

Jan M. Nelken
Nov 12 '05 #7

P: n/a
<sh***********@hotmail.com> wrote in message
news:11**********************@z14g2000cwz.googlegr oups.com...
Yes I am in Australia and yes, remote access could be established if
required...

Are you interested in assisting us?

I sent you an email via dbforums. Check the email account that registered at
dbforums with.
Nov 12 '05 #8

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