>>Has anyone ever had this virus before?
C:\WINDOWS\SYSTEM32\KBD869.dll
I suggest that you reread the message from Norton.
KBD869.dll may be the name of the file but I doubt that it is the name
of the virus/worm
I have seen Spyware in the past that kept on reinstalling itself with a
ramdomish name each time.
You needed to start up in Safe mode to delete the file, but that was
only part of the problem.
There were also some manual registry changes that were needed as well as
a few other files needing deletion.
Try running Norton again and this time looking at the Details.
Good Luck
Bill