473,320 Members | 1,856 Online
Bytes | Software Development & Data Engineering Community
Post Job

Home Posts Topics Members FAQ

Join Bytes to post your question to a community of 473,320 software developers and data experts.

PLS HELP:Phone system integration

Hi,

One of our bigger clients requested to have a phone automation option for our CRM product (developed
on C#) as they are using it now with ACT CRM. Unfortunately i don't have much info on how do they
use it and no way i could get to tehir place as they are in Europe (i'm in US). All i know that they
are using Nortel phones with TAPI interface (connected over LAN?) and on user's machines they are
using a TAPI driver "LAN CTE". I've never ever dealt with phones involved programming so i'm kind of
lost and in urgent need of some directions...

Any ideas what it might be? Or any other newsgroup i could check?

ANY ideas/comments(positive :)) are highly appreciated!

Thank you in advance,
MuZZy
Feb 27 '06 #1
1 2006
Hi,
Welcome to MSDN Newsgroup!

I hope the following articles will be useful for you. It shows how to
develop a TAPI program using C# :
Title: TAPI 3.0 Application development using C#.NET
URL: http://www.codeproject.com/csharp/devangpro.asp

Title: working with TAPI 3.x from .net
URL:http://www.codeproject.com/useritems/CShart_TAPI_3x.asp

Thanks for your understanding. Have a nice day!

Best Regards,

Terry Fei [MSFT]
Microsoft Community Support
Get Secure! www.microsoft.com/security

--------------------
Date: Mon, 27 Feb 2006 00:50:02 -0500
From: MuZZy <tn*@newsgroups.nospam>
User-Agent: Mozilla Thunderbird 1.0 (Windows/20041206)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: PLS HELP:Phone system integration
Content-Type: text/plain; charset=windows-1251; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <O9**************@TK2MSFTNGP12.phx.gbl>
Newsgroups: microsoft.public.dotnet.languages.csharp
NNTP-Posting-Host: c-24-63-123-77.hsd1.ma.comcast.net 24.63.123.77
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP12.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.dotnet.languages.csharp:388568
X-Tomcat-NG: microsoft.public.dotnet.languages.csharp

Hi,

One of our bigger clients requested to have a phone automation option for our CRM product (developedon C#) as they are using it now with ACT CRM. Unfortunately i don't have much info on how do theyuse it and no way i could get to tehir place as they are in Europe (i'm in US). All i know that theyare using Nortel phones with TAPI interface (connected over LAN?) and on user's machines they areusing a TAPI driver "LAN CTE". I've never ever dealt with phones involved programming so i'm kind oflost and in urgent need of some directions...

Any ideas what it might be? Or any other newsgroup i could check?

ANY ideas/comments(positive :)) are highly appreciated!

Thank you in advance,
MuZZy


Feb 27 '06 #2

This thread has been closed and replies have been disabled. Please start a new discussion.

Similar topics

0
by: Tim21 | last post by:
OK, im miserable :)) so.. help'd b highly appreciated. Situation: Win XP aplication server RUNTIME (stored fmx files along with the ..hlp files) Fmx's generated and compiled on development...
0
by: José Joye | last post by:
I have downloaded the Beta Help Integration Wizard and followed (at least this is what I think...) all the explanation to reproduce the example shown in the article. I did that on 2 different PCs....
1
by: José Joye | last post by:
I have downloaded the Help Integration Wizard from MSDN (November 18) and followed word by word all the explanation to reproduce the example shown in the article. 2 of us did that on 4 different...
2
by: José Joye | last post by:
Here is again my question: (We had some more people on our side trying independently to do it. Everyone failed :-(( ) I have downloaded the Help Integration Wizard from MSDN (November 18)...
5
by: dixie | last post by:
I was wondering if there is a way of doing a simple help system with either viewing a page in a browser or looking at a definite page in a .pdf file when a help button was pushed on an Access...
0
by: Javier Estrada | last post by:
Microsoft offers a Visual Studio Help Integration toolkit. You can look for it in www.gotdotnet.com or just look in MSDN for those keywords. Regards, Javier
5
by: Steve Teeples | last post by:
Can someone point me to a document that clearly identifies the steps of creating a good help system for an application? I have a test tool that I'd like to add help to so that others will know how...
9
by: JJ | last post by:
Do you all use HTML help workshop to create your help system. I am finding it quite clumsy to use. Mayeb because I am not used to using it. Do any of you use any other techniques to create help...
10
by: JonathanOrlev | last post by:
Hello everybody, I wrote this comment in another message of mine, but decided to post it again as a standalone message. I think that Microsoft's Office 2003 help system is horrible, probably...
0
by: DolphinDB | last post by:
Tired of spending countless mintues downsampling your data? Look no further! In this article, you’ll learn how to efficiently downsample 6.48 billion high-frequency records to 61 million...
0
by: ryjfgjl | last post by:
ExcelToDatabase: batch import excel into database automatically...
1
isladogs
by: isladogs | last post by:
The next Access Europe meeting will be on Wednesday 6 Mar 2024 starting at 18:00 UK time (6PM UTC) and finishing at about 19:15 (7.15PM). In this month's session, we are pleased to welcome back...
0
by: jfyes | last post by:
As a hardware engineer, after seeing that CEIWEI recently released a new tool for Modbus RTU Over TCP/UDP filtering and monitoring, I actively went to its official website to take a look. It turned...
1
by: PapaRatzi | last post by:
Hello, I am teaching myself MS Access forms design and Visual Basic. I've created a table to capture a list of Top 30 singles and forms to capture new entries. The final step is a form (unbound)...
0
by: CloudSolutions | last post by:
Introduction: For many beginners and individual users, requiring a credit card and email registration may pose a barrier when starting to use cloud servers. However, some cloud server providers now...
0
by: Defcon1945 | last post by:
I'm trying to learn Python using Pycharm but import shutil doesn't work
0
by: Faith0G | last post by:
I am starting a new it consulting business and it's been a while since I setup a new website. Is wordpress still the best web based software for hosting a 5 page website? The webpages will be...
0
isladogs
by: isladogs | last post by:
The next Access Europe User Group meeting will be on Wednesday 3 Apr 2024 starting at 18:00 UK time (6PM UTC+1) and finishing by 19:30 (7.30PM). In this session, we are pleased to welcome former...

By using Bytes.com and it's services, you agree to our Privacy Policy and Terms of Use.

To disable or enable advertisements and analytics tracking please visit the manage ads & tracking page.