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Windows Service Pack 2 issue

a customer was trying to install some of our software after they installed
the windows XP service pack 2 and he is getting a message that says
something about it not being compatable with windows XP?

we have our software on thousands of XP boxes and have not had a problem up
to this point. Any Clues/suggestions on what it could be?

Regards,
Jay
Nov 16 '05 #1
18 1970
Jay,

It's a little hard to determine, based on the information you have
given. What is it that your application does? Is it a .NET app? Are you
using something that perhaps checks the version?

Here are some resources that might help (watch for line wrap):

Windows XP Service Pack 2 Resources for IT Professionals

http://www.microsoft.com/technet/pro.../winxpsp2.mspx

Windows XP Service Pack 2 - Security Information for Developers

http://msdn.microsoft.com/security/p...2/default.aspx

Windows XP Service Pack 2 (SP2) Support Center

http://support.microsoft.com/default...r=windowsxpsp2

Hope this helps.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:O$**************@TK2MSFTNGP09.phx.gbl...
a customer was trying to install some of our software after they installed
the windows XP service pack 2 and he is getting a message that says
something about it not being compatable with windows XP?

we have our software on thousands of XP boxes and have not had a problem
up
to this point. Any Clues/suggestions on what it could be?

Regards,
Jay

Nov 16 '05 #2
I think it may have something to do with the web-install it is a cab file
that automatically starts downloading as soon as we go to the 'begin
download' page.

based on what I have read about Service Pack 2 this could very well be the
case as or install process uses activeX controls, I am pretty sure. what do
you think about my assumption?

regards,
Jay


"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote in
message news:#F**************@TK2MSFTNGP12.phx.gbl...
Jay,

It's a little hard to determine, based on the information you have
given. What is it that your application does? Is it a .NET app? Are you
using something that perhaps checks the version?

Here are some resources that might help (watch for line wrap):

Windows XP Service Pack 2 Resources for IT Professionals

http://www.microsoft.com/technet/pro.../winxpsp2.mspx
Windows XP Service Pack 2 - Security Information for Developers

http://msdn.microsoft.com/security/p...2/default.aspx

Windows XP Service Pack 2 (SP2) Support Center

http://support.microsoft.com/default...r=windowsxpsp2

Hope this helps.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:O$**************@TK2MSFTNGP09.phx.gbl...
a customer was trying to install some of our software after they installed the windows XP service pack 2 and he is getting a message that says
something about it not being compatable with windows XP?

we have our software on thousands of XP boxes and have not had a problem
up
to this point. Any Clues/suggestions on what it could be?

Regards,
Jay


Nov 16 '05 #3
Jay,

Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in a
web page are the tool of the devil.

You should be moving to smart clients in this case, ActiveX controls
embedded in a web page are two steps away from that anyways.

--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:OG**************@TK2MSFTNGP11.phx.gbl...
I think it may have something to do with the web-install it is a cab file
that automatically starts downloading as soon as we go to the 'begin
download' page.

based on what I have read about Service Pack 2 this could very well be the
case as or install process uses activeX controls, I am pretty sure. what
do
you think about my assumption?

regards,
Jay


"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote
in
message news:#F**************@TK2MSFTNGP12.phx.gbl...
Jay,

It's a little hard to determine, based on the information you have
given. What is it that your application does? Is it a .NET app? Are
you
using something that perhaps checks the version?

Here are some resources that might help (watch for line wrap):

Windows XP Service Pack 2 Resources for IT Professionals

http://www.microsoft.com/technet/pro.../winxpsp2.mspx

Windows XP Service Pack 2 - Security Information for Developers

http://msdn.microsoft.com/security/p...2/default.aspx

Windows XP Service Pack 2 (SP2) Support Center

http://support.microsoft.com/default...r=windowsxpsp2

Hope this helps.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:O$**************@TK2MSFTNGP09.phx.gbl...
>a customer was trying to install some of our software after they installed > the windows XP service pack 2 and he is getting a message that says
> something about it not being compatable with windows XP?
>
> we have our software on thousands of XP boxes and have not had a
> problem
> up
> to this point. Any Clues/suggestions on what it could be?
>
> Regards,
> Jay
>
>



Nov 16 '05 #4
How and where do I get an intro to this technology?
What does this do to my web install? I use wise which creates a exe install
and a cab install? are we going to have to find another install process?

regards,
Jay

"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote in
message news:eA**************@TK2MSFTNGP11.phx.gbl...
Jay,

Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in a web page are the tool of the devil.

You should be moving to smart clients in this case, ActiveX controls
embedded in a web page are two steps away from that anyways.

--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:OG**************@TK2MSFTNGP11.phx.gbl...
I think it may have something to do with the web-install it is a cab file
that automatically starts downloading as soon as we go to the 'begin
download' page.

based on what I have read about Service Pack 2 this could very well be the
case as or install process uses activeX controls, I am pretty sure. what
do
you think about my assumption?

regards,
Jay


"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote
in
message news:#F**************@TK2MSFTNGP12.phx.gbl...
Jay,

It's a little hard to determine, based on the information you have
given. What is it that your application does? Is it a .NET app? Are
you
using something that perhaps checks the version?

Here are some resources that might help (watch for line wrap):

Windows XP Service Pack 2 Resources for IT Professionals

http://www.microsoft.com/technet/pro.../winxpsp2.mspx

Windows XP Service Pack 2 - Security Information for Developers

http://msdn.microsoft.com/security/p...2/default.aspx

Windows XP Service Pack 2 (SP2) Support Center

http://support.microsoft.com/default...r=windowsxpsp2

Hope this helps.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:O$**************@TK2MSFTNGP09.phx.gbl...
>a customer was trying to install some of our software after they

installed
> the windows XP service pack 2 and he is getting a message that says
> something about it not being compatable with windows XP?
>
> we have our software on thousands of XP boxes and have not had a
> problem
> up
> to this point. Any Clues/suggestions on what it could be?
>
> Regards,
> Jay
>
>



Nov 16 '05 #5
Jay,

Actually, it won't even get that far. As far as SP2 is concerned, it
denies this kind of install by default. It doesn't matter what kind of
installation technology you use. The security settings by default are
bumped up very high. I'm not sure if signed cabs will help, but it might be
worth a shot.

If the browser does little more than act as a container for your Active
X control, you might want to consider just creating an executable that runs
on the client.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com
"jayderk" <ja*****@hotmail.com> wrote in message
news:u8**************@TK2MSFTNGP10.phx.gbl...
How and where do I get an intro to this technology?
What does this do to my web install? I use wise which creates a exe
install
and a cab install? are we going to have to find another install process?

regards,
Jay

"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote
in
message news:eA**************@TK2MSFTNGP11.phx.gbl...
Jay,

Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls
in

a
web page are the tool of the devil.

You should be moving to smart clients in this case, ActiveX controls
embedded in a web page are two steps away from that anyways.

--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com

"jayderk" <ja*****@hotmail.com> wrote in message
news:OG**************@TK2MSFTNGP11.phx.gbl...
>I think it may have something to do with the web-install it is a cab
>file
> that automatically starts downloading as soon as we go to the 'begin
> download' page.
>
> based on what I have read about Service Pack 2 this could very well be the > case as or install process uses activeX controls, I am pretty sure.
> what
> do
> you think about my assumption?
>
> regards,
> Jay
>
>
>
>
> "Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com>
> wrote
> in
> message news:#F**************@TK2MSFTNGP12.phx.gbl...
>> Jay,
>>
>> It's a little hard to determine, based on the information you have
>> given. What is it that your application does? Is it a .NET app? Are
>> you
>> using something that perhaps checks the version?
>>
>> Here are some resources that might help (watch for line wrap):
>>
>> Windows XP Service Pack 2 Resources for IT Professionals
>>
>>
> http://www.microsoft.com/technet/pro.../winxpsp2.mspx >>
>> Windows XP Service Pack 2 - Security Information for Developers
>>
>> http://msdn.microsoft.com/security/p...2/default.aspx
>>
>> Windows XP Service Pack 2 (SP2) Support Center
>>
>> http://support.microsoft.com/default...r=windowsxpsp2
>>
>> Hope this helps.
>>
>>
>> --
>> - Nicholas Paldino [.NET/C# MVP]
>> - mv*@spam.guard.caspershouse.com
>>
>> "jayderk" <ja*****@hotmail.com> wrote in message
>> news:O$**************@TK2MSFTNGP09.phx.gbl...
>> >a customer was trying to install some of our software after they
> installed
>> > the windows XP service pack 2 and he is getting a message that says
>> > something about it not being compatable with windows XP?
>> >
>> > we have our software on thousands of XP boxes and have not had a
>> > problem
>> > up
>> > to this point. Any Clues/suggestions on what it could be?
>> >
>> > Regards,
>> > Jay
>> >
>> >
>>
>>
>
>



Nov 16 '05 #6
: Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in
a
: web page are the tool of the devil.

<g> You gotta love how MS changes their direction every few years. "I
remember a time..." when MS actively touted the use of ActiveX controls on
web pages as development nirvana. So now we kill activex controls, and
allow web services. In 2008 we kill web services, and move to <enter next
catchy name here>. And so on...

--

Randy Birch
MVP Visual Basic
http://vbnet.mvps.org/
Please respond only to the newsgroups so all can benefit.
"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote in
message news:eA**************@TK2MSFTNGP11.phx.gbl...
: Jay,
:
: Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in
a
: web page are the tool of the devil.
:
: You should be moving to smart clients in this case, ActiveX controls
: embedded in a web page are two steps away from that anyways.
:
: --
: - Nicholas Paldino [.NET/C# MVP]
: - mv*@spam.guard.caspershouse.com
:
: "jayderk" <ja*****@hotmail.com> wrote in message
: news:OG**************@TK2MSFTNGP11.phx.gbl...
: >I think it may have something to do with the web-install it is a cab file
: > that automatically starts downloading as soon as we go to the 'begin
: > download' page.
: >
: > based on what I have read about Service Pack 2 this could very well be
the
: > case as or install process uses activeX controls, I am pretty sure. what
: > do
: > you think about my assumption?
: >
: > regards,
: > Jay
: >
: >
: >
: >
: > "Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote
: > in
: > message news:#F**************@TK2MSFTNGP12.phx.gbl...
: >> Jay,
: >>
: >> It's a little hard to determine, based on the information you have
: >> given. What is it that your application does? Is it a .NET app? Are
: >> you
: >> using something that perhaps checks the version?
: >>
: >> Here are some resources that might help (watch for line wrap):
: >>
: >> Windows XP Service Pack 2 Resources for IT Professionals
: >>
: >>
: >
http://www.microsoft.com/technet/pro.../winxpsp2.mspx
: >>
: >> Windows XP Service Pack 2 - Security Information for Developers
: >>
: >> http://msdn.microsoft.com/security/p...2/default.aspx
: >>
: >> Windows XP Service Pack 2 (SP2) Support Center
: >>
: >> http://support.microsoft.com/default...r=windowsxpsp2
: >>
: >> Hope this helps.
: >>
: >>
: >> --
: >> - Nicholas Paldino [.NET/C# MVP]
: >> - mv*@spam.guard.caspershouse.com
: >>
: >> "jayderk" <ja*****@hotmail.com> wrote in message
: >> news:O$**************@TK2MSFTNGP09.phx.gbl...
: >> >a customer was trying to install some of our software after they
: > installed
: >> > the windows XP service pack 2 and he is getting a message that says
: >> > something about it not being compatable with windows XP?
: >> >
: >> > we have our software on thousands of XP boxes and have not had a
: >> > problem
: >> > up
: >> > to this point. Any Clues/suggestions on what it could be?
: >> >
: >> > Regards,
: >> > Jay
: >> >
: >> >
: >>
: >>
: >
: >
:
:

Nov 16 '05 #7
Randy Birch wrote:
<g> You gotta love how MS changes their direction every few years. "I
remember a time..." when MS actively touted the use of ActiveX controls on
web pages as development nirvana. So now we kill activex controls, and
allow web services. In 2008 we kill web services, and move to <enter next
catchy name here>. And so on...


Wondering how long it'll be before .Net's the next "don't ever use it"
technology.

--
Ken Halter - MS-MVP-VB - http://www.vbsight.com
Please keep all discussions in the groups..
Nov 16 '05 #8
"Ken Halter" <Ken_Halter@Use_Sparingly_Hotmail.com> wrote in message
news:e6**************@TK2MSFTNGP09.phx.gbl...
Wondering how long it'll be before .Net's the next "don't ever use it"
technology.


2007
Nov 16 '05 #9
Jayderk,
I think it may have something to do with the web-install it is a cab file
that automatically starts downloading as soon as we go to the 'begin
download' page.

based on what I have read about Service Pack 2 this could very well be the
case as or install process uses activeX controls, I am pretty sure. what
do
you think about my assumption?


You still haven't given very many details. Do you know what the error
message says? Can you reproduce the problem? You said "you think it might
have something to do with the web-install" - does this mean that the
customer gets the error message when he loads the webpage, runs the
installer, what?

-Ray Mercer
Nov 16 '05 #10
it's called innovation. what was great years ago, may not be so great
today...

On Mon, 23 Aug 2004 18:18:17 -0400, "Randy Birch"
<rg************@mvps.org> wrote:
: Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in
a
: web page are the tool of the devil.

<g> You gotta love how MS changes their direction every few years. "I
remember a time..." when MS actively touted the use of ActiveX controls on
web pages as development nirvana. So now we kill activex controls, and
allow web services. In 2008 we kill web services, and move to <enter next
catchy name here>. And so on...


Nov 16 '05 #11
Mark Rae wrote:
"Ken Halter" <Ken_Halter@Use_Sparingly_Hotmail.com> wrote in message
news:e6**************@TK2MSFTNGP09.phx.gbl...

Wondering how long it'll be before .Net's the next "don't ever use it"
technology.

2007


Good to know :-)
Nov 16 '05 #12
Hi,

That's called progress :)

cheers,

--
Ignacio Machin,
ignacio.machin AT dot.state.fl.us
Florida Department Of Transportation

"Randy Birch" <rg************@mvps.org> wrote in message
news:eY**************@TK2MSFTNGP10.phx.gbl...
: Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in a
: web page are the tool of the devil.

<g> You gotta love how MS changes their direction every few years. "I
remember a time..." when MS actively touted the use of ActiveX controls on
web pages as development nirvana. So now we kill activex controls, and
allow web services. In 2008 we kill web services, and move to <enter next
catchy name here>. And so on...

--

Randy Birch
MVP Visual Basic
http://vbnet.mvps.org/
Please respond only to the newsgroups so all can benefit.
"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote in message news:eA**************@TK2MSFTNGP11.phx.gbl...
: Jay,
:
: Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls in a
: web page are the tool of the devil.
:
: You should be moving to smart clients in this case, ActiveX controls
: embedded in a web page are two steps away from that anyways.
:
: --
: - Nicholas Paldino [.NET/C# MVP]
: - mv*@spam.guard.caspershouse.com
:
: "jayderk" <ja*****@hotmail.com> wrote in message
: news:OG**************@TK2MSFTNGP11.phx.gbl...
: >I think it may have something to do with the web-install it is a cab file : > that automatically starts downloading as soon as we go to the 'begin
: > download' page.
: >
: > based on what I have read about Service Pack 2 this could very well be
the
: > case as or install process uses activeX controls, I am pretty sure. what : > do
: > you think about my assumption?
: >
: > regards,
: > Jay
: >
: >
: >
: >
: > "Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote : > in
: > message news:#F**************@TK2MSFTNGP12.phx.gbl...
: >> Jay,
: >>
: >> It's a little hard to determine, based on the information you have : >> given. What is it that your application does? Is it a .NET app? Are : >> you
: >> using something that perhaps checks the version?
: >>
: >> Here are some resources that might help (watch for line wrap):
: >>
: >> Windows XP Service Pack 2 Resources for IT Professionals
: >>
: >>
: >
http://www.microsoft.com/technet/pro.../winxpsp2.mspx : >>
: >> Windows XP Service Pack 2 - Security Information for Developers
: >>
: >> http://msdn.microsoft.com/security/p...2/default.aspx
: >>
: >> Windows XP Service Pack 2 (SP2) Support Center
: >>
: >> http://support.microsoft.com/default...r=windowsxpsp2
: >>
: >> Hope this helps.
: >>
: >>
: >> --
: >> - Nicholas Paldino [.NET/C# MVP]
: >> - mv*@spam.guard.caspershouse.com
: >>
: >> "jayderk" <ja*****@hotmail.com> wrote in message
: >> news:O$**************@TK2MSFTNGP09.phx.gbl...
: >> >a customer was trying to install some of our software after they
: > installed
: >> > the windows XP service pack 2 and he is getting a message that says
: >> > something about it not being compatable with windows XP?
: >> >
: >> > we have our software on thousands of XP boxes and have not had a
: >> > problem
: >> > up
: >> > to this point. Any Clues/suggestions on what it could be?
: >> >
: >> > Regards,
: >> > Jay
: >> >
: >> >
: >>
: >>
: >
: >
:
:

Nov 16 '05 #13
yes, it is when they are at the installation web page.

they have not gotten back to me as far as the exact messege but he said

"Our company recently upgraded our computer systems to XP Professional
Service Pack 2. We have been unable to download and install the version of
your software listed on your website as compatible with Windows XP. Can you
please assist?"
"Ray Mercer" <ra****@mvps.org> wrote in message
news:u4**************@TK2MSFTNGP09.phx.gbl...
Jayderk,
I think it may have something to do with the web-install it is a cab file
that automatically starts downloading as soon as we go to the 'begin
download' page.

based on what I have read about Service Pack 2 this could very well be the case as or install process uses activeX controls, I am pretty sure. what
do
you think about my assumption?
You still haven't given very many details. Do you know what the error
message says? Can you reproduce the problem? You said "you think it

might have something to do with the web-install" - does this mean that the
customer gets the error message when he loads the webpage, runs the
installer, what?

-Ray Mercer

Nov 16 '05 #14

"Ignacio Machin ( .NET/ C# MVP )" <ignacio.machin AT dot.state.fl.us>
schrieb im Newsbeitrag news:eV**************@TK2MSFTNGP12.phx.gbl...
You gotta love how MS changes their direction every few years...

That's called progress :)

That's how the MS-Marketeers call it - there are others who know it's a
game: called "monopoly" ;-).

Olaf
Nov 16 '05 #15
<g> You say tomato, we say ...

--

Randy Birch
MVP Visual Basic
http://vbnet.mvps.org/
Please respond only to the newsgroups so all can benefit.
"Ignacio Machin ( .NET/ C# MVP )" <ignacio.machin AT dot.state.fl.us> wrote
in message news:eV**************@TK2MSFTNGP12.phx.gbl...
: Hi,
:
: That's called progress :)
:
: cheers,
:
: --
: Ignacio Machin,
: ignacio.machin AT dot.state.fl.us
: Florida Department Of Transportation
:
: "Randy Birch" <rg************@mvps.org> wrote in message
: news:eY**************@TK2MSFTNGP10.phx.gbl...
: > : Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls
: in
: > a
: > : web page are the tool of the devil.
: >
: > <g> You gotta love how MS changes their direction every few years. "I
: > remember a time..." when MS actively touted the use of ActiveX controls
on
: > web pages as development nirvana. So now we kill activex controls, and
: > allow web services. In 2008 we kill web services, and move to <enter
next
: > catchy name here>. And so on...
: >
: > --
: >
: > Randy Birch
: > MVP Visual Basic
: > http://vbnet.mvps.org/
: > Please respond only to the newsgroups so all can benefit.
: >
: >
: > "Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote
: in
: > message news:eA**************@TK2MSFTNGP11.phx.gbl...
: > : Jay,
: > :
: > : Oh, absolutely. SP2 kills this kind of behavior. ActiveX controls
: in
: > a
: > : web page are the tool of the devil.
: > :
: > : You should be moving to smart clients in this case, ActiveX
controls
: > : embedded in a web page are two steps away from that anyways.
: > :
: > : --
: > : - Nicholas Paldino [.NET/C# MVP]
: > : - mv*@spam.guard.caspershouse.com
: > :
: > : "jayderk" <ja*****@hotmail.com> wrote in message
: > : news:OG**************@TK2MSFTNGP11.phx.gbl...
: > : >I think it may have something to do with the web-install it is a cab
: file
: > : > that automatically starts downloading as soon as we go to the 'begin
: > : > download' page.
: > : >
: > : > based on what I have read about Service Pack 2 this could very well
be
: > the
: > : > case as or install process uses activeX controls, I am pretty sure.
: what
: > : > do
: > : > you think about my assumption?
: > : >
: > : > regards,
: > : > Jay
: > : >
: > : >
: > : >
: > : >
: > : > "Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com>
: wrote
: > : > in
: > : > message news:#F**************@TK2MSFTNGP12.phx.gbl...
: > : >> Jay,
: > : >>
: > : >> It's a little hard to determine, based on the information you
: have
: > : >> given. What is it that your application does? Is it a .NET app?
: Are
: > : >> you
: > : >> using something that perhaps checks the version?
: > : >>
: > : >> Here are some resources that might help (watch for line wrap):
: > : >>
: > : >> Windows XP Service Pack 2 Resources for IT Professionals
: > : >>
: > : >>
: > : >
: >
:
http://www.microsoft.com/technet/pro.../winxpsp2.mspx
: > : >>
: > : >> Windows XP Service Pack 2 - Security Information for Developers
: > : >>
: > : >> http://msdn.microsoft.com/security/p...2/default.aspx
: > : >>
: > : >> Windows XP Service Pack 2 (SP2) Support Center
: > : >>
: > : >> http://support.microsoft.com/default...r=windowsxpsp2
: > : >>
: > : >> Hope this helps.
: > : >>
: > : >>
: > : >> --
: > : >> - Nicholas Paldino [.NET/C# MVP]
: > : >> - mv*@spam.guard.caspershouse.com
: > : >>
: > : >> "jayderk" <ja*****@hotmail.com> wrote in message
: > : >> news:O$**************@TK2MSFTNGP09.phx.gbl...
: > : >> >a customer was trying to install some of our software after they
: > : > installed
: > : >> > the windows XP service pack 2 and he is getting a message that
says
: > : >> > something about it not being compatable with windows XP?
: > : >> >
: > : >> > we have our software on thousands of XP boxes and have not had a
: > : >> > problem
: > : >> > up
: > : >> > to this point. Any Clues/suggestions on what it could be?
: > : >> >
: > : >> > Regards,
: > : >> > Jay
: > : >> >
: > : >> >
: > : >>
: > : >>
: > : >
: > : >
: > :
: > :
: >
:
:

Nov 16 '05 #16
Nicholas has indicated that the use of activex is now blocked under the
default settings of service pack 2. Your user will have to configure his
machines to allow the installation of activex controls through the
tools>internet options>security tab, under Internet. Note this will enable
activex install for any web site, so setting to prompt may be a better
(though annoying) choice. Or, your user could add your site to his trusted
sites and adjust the activex restrictions under that category.

--

Randy Birch
MVP Visual Basic
http://vbnet.mvps.org/
Please respond only to the newsgroups so all can benefit.
"jayderk" <ja*****@hotmail.com> wrote in message
news:%2***************@TK2MSFTNGP10.phx.gbl...
: yes, it is when they are at the installation web page.
:
: they have not gotten back to me as far as the exact messege but he said
:
: "Our company recently upgraded our computer systems to XP Professional
: Service Pack 2. We have been unable to download and install the version of
: your software listed on your website as compatible with Windows XP. Can
you
: please assist?"
:
:
: "Ray Mercer" <ra****@mvps.org> wrote in message
: news:u4**************@TK2MSFTNGP09.phx.gbl...
: > Jayderk,
: > >I think it may have something to do with the web-install it is a cab
file
: > > that automatically starts downloading as soon as we go to the 'begin
: > > download' page.
: > >
: > > based on what I have read about Service Pack 2 this could very well be
: the
: > > case as or install process uses activeX controls, I am pretty sure.
what
: > > do
: > > you think about my assumption?
: >
: > You still haven't given very many details. Do you know what the error
: > message says? Can you reproduce the problem? You said "you think it
: might
: > have something to do with the web-install" - does this mean that the
: > customer gets the error message when he loads the webpage, runs the
: > installer, what?
: >
: > -Ray Mercer
: >
: >
:
:

Nov 16 '05 #17
Schmidt wrote:
"Ignacio Machin ( .NET/ C# MVP )" <ignacio.machin AT dot.state.fl.us>
schrieb im Newsbeitrag news:eV**************@TK2MSFTNGP12.phx.gbl...

You gotta love how MS changes their direction every few years...


That's called progress :)


That's how the MS-Marketeers call it - there are others who know it's a
game: called "monopoly" ;-).


did you ever hear of "planned obsolescence?"!
Nov 16 '05 #18

"Rick Merrill" <Ri*********@comTHROW.net> schrieb im Newsbeitrag
news:VC2Xc.313129$%_6.55893@attbi_s01...
That's called progress :)


That's how the MS-Marketeers call it - there are others who know it's a
game: called "monopoly" ;-).


did you ever hear of "planned obsolescence?"!


Of course, as a strategy only possible for the "big ones" and another nasty
side-effect of the globalization-trend.
It is delaying progress and innovation and it limits the chances of smaller
firms, because of the short timeframe between the "obsolescence-steps". A
similar topic is: "patent-walls".
Time to redefine the rules of the free market economy - (wich isn't free
anymore for the SMEs) but who will do this?
The policy with all those lobbyists, supporting "economic warfare" for their
"global players"?

Olaf
Nov 16 '05 #19

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