These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a free
time activity? Or are they getting paid by MS to monitor the newsgroups. I
have no beef with freeness, but some of the other groups can DEFINITELY need
your help. It would also be a good idea to spread the MSFT knowledge evenly
around the newsgroups - it looks like it is disproportionate - so that not
just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm 22  1414 
Alvin,
If I had to guess, I would say that it depends on the product team and
their leader. Granted, there might be a mandate from on high to have
greater customer interactivity, but how the individual groups do it is
probably left to the manager of the group. Some product groups might have
said that they would appreciate their workers monitor the newsgroups, while
others might have taken a different approach.
For example, I have heard rumors about the Office team, how sheltered
they are. I can't imagine I would ever see someone from the Office team
answering newsgroup posts (then again, I could be wrong).
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups. I
have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that not
just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a question
on a supported ng, they *get an answer by MS. Other MS people also monitor
these ngs for fun or for work (not sure). I would agree that each product
group should have at least one person that monitors ng, and maybe they do.
You will also notice they keep a low profile unless a *valid question is not
answered, or is answered incorrectly. Moreover, the MVP community really
tries to help and you will see their posts in almost every MS ng . If an
MVP can not find the answer, they can reach out to others that will in many
cases. If you have other ideas for ng help from MS or MVPs, please send me
(or any MVP) your thoughts/ideas and we can forward to our lead. Posting
here would probably be OT unless your focus is on the c# ng. Cheers!
--
William Stacey, MVP
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups. I
have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that not
just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
> For example, I have heard rumors about the Office team, how sheltered they are. I can't imagine I would ever see someone from the Office team
answering newsgroup posts (then again, I could be wrong).
All the new team members should have to put in at least two months on ngs
:-)
--
William Stacey, MVP
Ya, I would think anyone on Product Support team should have to prove
themselves on the ng prior to taking on paid support tickets.
-Eric
you hit the nail right on the head. i was actually clamoring for more
support on the office components, because we could do with some help over
there.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits
"Nicholas Paldino [.NET/C# MVP]" <mv*@spam.guard.caspershouse.com> wrote in
message news:u8**************@TK2MSFTNGP09.phx.gbl... Alvin,
If I had to guess, I would say that it depends on the product team and
their leader. Granted, there might be a mandate from on high to have
greater customer interactivity, but how the individual groups do it is
probably left to the manager of the group. Some product groups might have
said that they would appreciate their workers monitor the newsgroups,
while others might have taken a different approach.
For example, I have heard rumors about the Office team, how sheltered
they are. I can't imagine I would ever see someone from the Office team
answering newsgroup posts (then again, I could be wrong).
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups.
I have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that
not just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
I get your point but at the same time, and I mean this constructively,
certain newsgroups lack this basic MVP protection. And yes MVP's are like
Jedi Knights. There only needs to be a pair to guard a newsgroup and
maintain the peace. I don't think its prudent to name the newsgroups at this
point, but I have a few examples where I myself have posted bugs, or needed
questions answered that went unanswered. I certainly don't mean that every
question should be answered but in one particular bug case, until I got a
lead team member's email via 'other means', they (and by extension, their
product department) were totally unaware that there were serious issues with
the product. I was able to send in 2 or 3 serious issues that needed
attention via this lead developer's email (which I keep close for such
occasions), when I think that, if someone internally were monitoring the
newsgroups, the problem would have been addressed/identified much earlier. I
must say in fairness that some upper level folk do monitor the newsgroups
but it certainly isn't consistent. I was surprised that bug reports did not
make it to product development so that they could address the issue. By show
of hands we probably have 10 MVP's in here plus about the same MSFT's plus
an equal number of high level developers monitoring this list, while other
newsgroups are starving.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a
question on a supported ng, they *get an answer by MS. Other MS people also
monitor these ngs for fun or for work (not sure). I would agree that each product
group should have at least one person that monitors ng, and maybe they do.
You will also notice they keep a low profile unless a *valid question is
not answered, or is answered incorrectly. Moreover, the MVP community really
tries to help and you will see their posts in almost every MS ng . If an
MVP can not find the answer, they can reach out to others that will in
many cases. If you have other ideas for ng help from MS or MVPs, please send
me (or any MVP) your thoughts/ideas and we can forward to our lead. Posting
here would probably be OT unless your focus is on the c# ng. Cheers!
--
William Stacey, MVP
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups.
I have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that
not just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
I like the analogy to the Jedi Knights (no, I really am not that much of
a geek). Can I be Yoda?
Answer all my questions like this I can.
--
- Nicholas Paldino [.NET/C# MVP]
- mv*@spam.guard.caspershouse.com
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:%2***************@TK2MSFTNGP11.phx.gbl... I get your point but at the same time, and I mean this constructively,
certain newsgroups lack this basic MVP protection. And yes MVP's are like
Jedi Knights. There only needs to be a pair to guard a newsgroup and
maintain the peace. I don't think its prudent to name the newsgroups at
this point, but I have a few examples where I myself have posted bugs, or
needed questions answered that went unanswered. I certainly don't mean that every
question should be answered but in one particular bug case, until I got a
lead team member's email via 'other means', they (and by extension, their
product department) were totally unaware that there were serious issues
with the product. I was able to send in 2 or 3 serious issues that needed
attention via this lead developer's email (which I keep close for such
occasions), when I think that, if someone internally were monitoring the
newsgroups, the problem would have been addressed/identified much earlier.
I must say in fairness that some upper level folk do monitor the newsgroups
but it certainly isn't consistent. I was surprised that bug reports did
not make it to product development so that they could address the issue. By
show of hands we probably have 10 MVP's in here plus about the same MSFT's plus
an equal number of high level developers monitoring this list, while other
newsgroups are starving.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a question on a supported ng, they *get an answer by MS. Other MS people also
monitor these ngs for fun or for work (not sure). I would agree that each
product group should have at least one person that monitors ng, and maybe they
do. You will also notice they keep a low profile unless a *valid question is
not answered, or is answered incorrectly. Moreover, the MVP community
really tries to help and you will see their posts in almost every MS ng . If
an MVP can not find the answer, they can reach out to others that will in
many cases. If you have other ideas for ng help from MS or MVPs, please
send me (or any MVP) your thoughts/ideas and we can forward to our lead.
Posting here would probably be OT unless your focus is on the c# ng. Cheers!
--
William Stacey, MVP
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote
in message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make
the assumption that they are employees of microsoft. My question: Is this
a free time activity? Or are they getting paid by MS to monitor the
newsgroups. I have no beef with freeness, but some of the other groups can
DEFINITELY need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that
not just the hottest groups like C# have MSFT help but some of the less
well known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
It's my impression that they are listening and they do take bug reports
seriously, but they don't want to publicly admit to them.
I've even posted reproducible demo projects that showed obvious memory
leaks - the MSFT CLR team member helping me dropped the thread cold.
I called in on a support ticket on a similar issue that's gone through 4
levels of support. It's fixed in a non-public hot fix for 1.0, but not fixed
in 1.1. Don't be afraid to call in, if you can prove it's there problem, it
shouldn't cost anything and you may get a few inside contacts out of it.
By the same token, there are documented bugs that have workarounds, that MS
opts not to discuss in KB articles and provides no 'official' workaround
for.
Hopefully this policy changes as they get out in front of this. Maybe by 2.0
they'll have it all under control.
-Eric
It is part of our job to spend time answering customer's questions, but
different teams have different levels of committment to it. Each newsgroup
should be handle by the team that's closest to it, and we try to share
groups like dotnet.general. I spend some time on other groups that are of
interest to me
If there's a group that you think doesn't have a good MS presence, or where
you've had a problem with the answer you've gotten, please feel free to send
me an email and I'll try to get the right thing to happen. It would help if
you could send me a detailed description. Er****@microsoft.com
--
Eric Gunnerson
Visit the C# product team at http://www.csharp.net
Eric's blog is at http://blogs.gotdotnet.com/ericgu/
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups. I
have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that not
just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
Really?! How do they know the poster is a universal subscriber? (I am and
haven't noticed any increased propensity for Microsoft to answer me.)
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a
question on a supported ng, they *get an answer by MS.
<snip>
Via the email address you used during registration. If not working for you,
send an email to the msdn subscriber service.
--
William Stacey, MVP
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:#x**************@tk2msftngp13.phx.gbl... Really?! How do they know the poster is a universal subscriber? (I am
and haven't noticed any increased propensity for Microsoft to answer me.)
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a
question on a supported ng, they *get an answer by MS.
<snip>
Daniel, Really?! How do they know the poster is a universal subscriber? (I am and
haven't noticed any increased propensity for Microsoft to answer me.)
Since you're using a "nospam" mail address, you may have to register
it at http://support.microsoft.com/default...am.asp&SD=msdn
for them to know you're an MSDN subscriber.
Mattias
--
Mattias Sjögren [MVP] mattias @ mvps.org http://www.msjogren.net/dotnet/
Please reply only to the newsgroup.
Well, goooolllly, that was certainly worth the price of admission today.
Thanks!
"Mattias Sjögren" <ma********************@mvps.org> wrote in message
news:%2****************@TK2MSFTNGP11.phx.gbl... Daniel,
Really?! How do they know the poster is a universal subscriber? (I am
andhaven't noticed any increased propensity for Microsoft to answer me.)
Since you're using a "nospam" mail address, you may have to register
it at
http://support.microsoft.com/default...am.asp&SD=msdn
for them to know you're an MSDN subscriber.
Mattias
--
Mattias Sjögren [MVP] mattias @ mvps.org
http://www.msjogren.net/dotnet/
Please reply only to the newsgroup.
Wait a minute, does that mean the likes of Cowboy and Skeet will feel less
inclined to respond to me? That would be an unfortunate side effect. :)
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:ug**************@TK2MSFTNGP12.phx.gbl... Well, goooolllly, that was certainly worth the price of admission today.
Thanks!
"Mattias Sjögren" <ma********************@mvps.org> wrote in message
news:%2****************@TK2MSFTNGP11.phx.gbl... Daniel,
Really?! How do they know the poster is a universal subscriber? (I am andhaven't noticed any increased propensity for Microsoft to answer me.)
Since you're using a "nospam" mail address, you may have to register
it at
http://support.microsoft.com/default...am.asp&SD=msdn
for them to know you're an MSDN subscriber.
Mattias
--
Mattias Sjögren [MVP] mattias @ mvps.org
http://www.msjogren.net/dotnet/
Please reply only to the newsgroup.
Daniel Billingsley <db**********@NO.durcon.SPAAMM.com> wrote: Wait a minute, does that mean the likes of Cowboy and Skeet will feel less
inclined to respond to me? That would be an unfortunate side effect. :)
It certainly has no effect on me. I've no idea who's got an MSDN and
who hasn't.
The way to get me to answer a question is to make it interesting (and
provide a short but complete example program, of course). Sad but true
- while I'd dearly love to think of my time here as being spent
altruistic, the truth is if I weren't stimulated by it, I wouldn't
bother.
The other way to pretty much make sure I respond to a post is to claim
that C# passes objects my reference, of course!
--
Jon Skeet - <sk***@pobox.com> http://www.pobox.com/~skeet
If replying to the group, please do not mail me too
I really cannot believe this. Is this true? that info was priceless
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:ug**************@TK2MSFTNGP12.phx.gbl... Well, goooolllly, that was certainly worth the price of admission today.
Thanks!
"Mattias Sjögren" <ma********************@mvps.org> wrote in message
news:%2****************@TK2MSFTNGP11.phx.gbl... Daniel,
Really?! How do they know the poster is a universal subscriber? (I am andhaven't noticed any increased propensity for Microsoft to answer me.)
Since you're using a "nospam" mail address, you may have to register
it at
http://support.microsoft.com/default...am.asp&SD=msdn
for them to know you're an MSDN subscriber.
Mattias
--
Mattias Sjögren [MVP] mattias @ mvps.org
http://www.msjogren.net/dotnet/
Please reply only to the newsgroup.
Here's a link with more info on this: http://msdn.microsoft.com/newsgroups/managed/
From reading the description, you'll receive a response in 2 business days,
but it doesn't explicitly state that it'll be from a Microsoft employee.
It's been my experience that I'll get a response from someone in 2 days, but
not necessarily from Microsoft.
-Mike
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:%2****************@tk2msftngp13.phx.gbl... Really?! How do they know the poster is a universal subscriber? (I am
and haven't noticed any increased propensity for Microsoft to answer me.)
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN members.
That is part of the Universal subscription. When a member posts a
question on a supported ng, they *get an answer by MS.
<snip>
Good observation Mike. So, officially, all Microsoft is obligated to do is
let your post sit there for two days and respond then if nobody else has.
"Mike" <mi**@bogus.net> wrote in message
news:e6**************@TK2MSFTNGP12.phx.gbl... Here's a link with more info on this:
http://msdn.microsoft.com/newsgroups/managed/
From reading the description, you'll receive a response in 2 business
days, but it doesn't explicitly state that it'll be from a Microsoft employee.
It's been my experience that I'll get a response from someone in 2 days,
but not necessarily from Microsoft.
-Mike
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:%2****************@tk2msftngp13.phx.gbl... Really?! How do they know the poster is a universal subscriber? (I am
and haven't noticed any increased propensity for Microsoft to answer me.)
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl... There are certain ngs that get monitored by MSDN folks for MSDN
members. That is part of the Universal subscription. When a member posts a
question on a supported ng, they *get an answer by MS.
<snip>
That's been my experience as a Universal Subscriber. Of course, as someone
previously mentioned, you have to be registered (I am) to the managed
newsgroups for this support. (BTW, not all available MS newsgroups are
managed/monitored, either.)
-Mike
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in message
news:%2****************@TK2MSFTNGP12.phx.gbl... Good observation Mike. So, officially, all Microsoft is obligated to do
is let your post sit there for two days and respond then if nobody else has.
"Mike" <mi**@bogus.net> wrote in message
news:e6**************@TK2MSFTNGP12.phx.gbl... Here's a link with more info on this:
http://msdn.microsoft.com/newsgroups/managed/
From reading the description, you'll receive a response in 2 business
days, but it doesn't explicitly state that it'll be from a Microsoft employee.
It's been my experience that I'll get a response from someone in 2 days,
but not necessarily from Microsoft.
-Mike
"Daniel Billingsley" <db**********@NO.durcon.SPAAMM.com> wrote in
message news:%2****************@tk2msftngp13.phx.gbl... Really?! How do they know the poster is a universal subscriber? (I
am and haven't noticed any increased propensity for Microsoft to answer me.)
"William Stacey" <st***********@mvps.org> wrote in message
news:O2**************@TK2MSFTNGP11.phx.gbl...
> There are certain ngs that get monitored by MSDN folks for MSDN
members. > That is part of the Universal subscription. When a member posts a
question
> on a supported ng, they *get an answer by MS.
<snip>
I've submitted this bug to microsoft Incident ID SRZ030919000818. It was
promptly closed, and I was given a mailing address to forward this bug to. I
don't know about you but requiring me to write a letter on stationary to put
in the mail virtually assumes that I am being a bother to microsoft.
Here is an edit of the bug report.
Problem Description: There appears to be a bug in the owc chart 10
component.
The Microsoft Office O.W.C. chart engine assumes that anything with a / or
a - on the x-axis is a date. How can a graphic engine make such an
assumption since it cannot conceivably know the context of the call? Values
on the x-axis are formatted like so, 09/14 the owc graphing engine appends
03 to the value making it 09/14/03. 09-14 behaves the same way. How can the
engine know what my values represent? More importantly why is the graphing
engine tampering with data. That is a
fundamental flaw.
As if this weren't bad enough, the engine scans the range of values, and if
it determines that each range is exactly 7 values apart, it immediately
assumes that these values represent weeks. But here is the horror story. The
engine then rearranges the co-ordinates so that each week now starts on a
sunday. As an example, co-ordinate (9-15,20) is re-arranged to (9-14-03,20)
and so on and so forth. I spent a lot of hours tracking down this rubbish in
my code and playing with tick labels till i got tired unable to understand
where these magical values were coming from.
An engine cannot assume that days of the week start on a sunday. At my
company, our business week begins on a tuesday and ends on a monday. Payroll
begins on a friday and ends on a thursday. Invoices now are suddenly showing
values skewed to sunday.
If i put in a range with the last value ending in 9-41, the engine doesn't
know what to do with this and either blows up or replaces ALL values on the
x-axis with rubbish.
By the way, the work around is either to replace characters in the date to
fool the engine or to turn of the automatic time scaling. There is very
little documentation on this default behavior. I learned it the hard way.
regards
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits
"Eric Gunnerson [MS]" <er****@online.microsoft.com> wrote in message
news:uQ**************@TK2MSFTNGP11.phx.gbl... It is part of our job to spend time answering customer's questions, but
different teams have different levels of committment to it. Each newsgroup
should be handle by the team that's closest to it, and we try to share
groups like dotnet.general. I spend some time on other groups that are of
interest to me
If there's a group that you think doesn't have a good MS presence, or
where you've had a problem with the answer you've gotten, please feel free to
send me an email and I'll try to get the right thing to happen. It would help
if you could send me a detailed description.
Er****@microsoft.com
--
Eric Gunnerson
Visit the C# product team at http://www.csharp.net
Eric's blog is at http://blogs.gotdotnet.com/ericgu/
This posting is provided "AS IS" with no warranties, and confers no
rights. "Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make the
assumption that they are employees of microsoft. My question: Is this a
free time activity? Or are they getting paid by MS to monitor the newsgroups.
I have no beef with freeness, but some of the other groups can DEFINITELY
need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that
not just the hottest groups like C# have MSFT help but some of the less well
known as well. Not griping, just observing.
--
-----------
Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
>The other way to pretty much make sure I respond to a post is to claim that C# passes objects my reference, of course!
OK, Jon. Now, see, you just gave away your secret. Now we will al
start off every message that we write with the following:
"C# passes objects my reference!"
<big grin>
Alvin, can you drop me an email telling me where you've asked about this? er****@microsoft.com
--
Eric Gunnerson
Visit the C# product team at http://www.csharp.net
Eric's blog is at http://blogs.gotdotnet.com/ericgu/
This posting is provided "AS IS" with no warranties, and confers no rights.
"Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote in
message news:eW**************@TK2MSFTNGP10.phx.gbl... I've submitted this bug to microsoft Incident ID SRZ030919000818. It was
promptly closed, and I was given a mailing address to forward this bug to.
I don't know about you but requiring me to write a letter on stationary to
put in the mail virtually assumes that I am being a bother to microsoft.
Here is an edit of the bug report.
Problem Description: There appears to be a bug in the owc chart 10
component.
The Microsoft Office O.W.C. chart engine assumes that anything with a / or
a - on the x-axis is a date. How can a graphic engine make such an
assumption since it cannot conceivably know the context of the call?
Values on the x-axis are formatted like so, 09/14 the owc graphing engine appends
03 to the value making it 09/14/03. 09-14 behaves the same way. How can
the engine know what my values represent? More importantly why is the graphing
engine tampering with data. That is a
fundamental flaw.
As if this weren't bad enough, the engine scans the range of values, and
if it determines that each range is exactly 7 values apart, it immediately
assumes that these values represent weeks. But here is the horror story.
The engine then rearranges the co-ordinates so that each week now starts on a
sunday. As an example, co-ordinate (9-15,20) is re-arranged to
(9-14-03,20) and so on and so forth. I spent a lot of hours tracking down this rubbish
in my code and playing with tick labels till i got tired unable to understand
where these magical values were coming from.
An engine cannot assume that days of the week start on a sunday. At my
company, our business week begins on a tuesday and ends on a monday.
Payroll begins on a friday and ends on a thursday. Invoices now are suddenly
showing values skewed to sunday.
If i put in a range with the last value ending in 9-41, the engine doesn't
know what to do with this and either blows up or replaces ALL values on
the x-axis with rubbish.
By the way, the work around is either to replace characters in the date to
fool the engine or to turn of the automatic time scaling. There is very
little documentation on this default behavior. I learned it the hard way.
regards
--
-----------
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Get it here: www.networkip.net/tidbits
"Eric Gunnerson [MS]" <er****@online.microsoft.com> wrote in message
news:uQ**************@TK2MSFTNGP11.phx.gbl... It is part of our job to spend time answering customer's questions, but
different teams have different levels of committment to it. Each
newsgroup should be handle by the team that's closest to it, and we try to share
groups like dotnet.general. I spend some time on other groups that are
of interest to me
If there's a group that you think doesn't have a good MS presence, or where you've had a problem with the answer you've gotten, please feel free to
send me an email and I'll try to get the right thing to happen. It would help
if you could send me a detailed description.
Er****@microsoft.com
--
Eric Gunnerson
Visit the C# product team at http://www.csharp.net
Eric's blog is at http://blogs.gotdotnet.com/ericgu/
This posting is provided "AS IS" with no warranties, and confers no
rights. "Alvin Bruney" <vapordan_spam_me_not@hotmail_no_spamhotmail.com > wrote
in message news:uP**************@TK2MSFTNGP11.phx.gbl... These guys answering posts with MSFT attached to their name, I make
the assumption that they are employees of microsoft. My question: Is this
a free time activity? Or are they getting paid by MS to monitor the
newsgroups. I have no beef with freeness, but some of the other groups can
DEFINITELY need your help. It would also be a good idea to spread the MSFT knowledge
evenly around the newsgroups - it looks like it is disproportionate - so that
not just the hottest groups like C# have MSFT help but some of the less
well known as well. Not griping, just observing.
--
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Got TidBits?
Get it here: www.networkip.net/tidbits/default.htm
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