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Citrix "The Page cannot be displayed"

I have the following code which works fine in IE6 and IE7 and FireFox, but
when I run IE6 on Citrix I get "The page cannot be displayed" in the iframe.
We don't have IE7 on Citrix so I can't try it.

<span id="ShowReport" disabled="disabled"
style="display:inline-block;height:1200px;width:880px;">
<div>
<iframe src=../../WsiLogo.gif<frame src=../../WsiLogo.gif>
<embed src=../../WsiLogo.gif</iframe>
</div>
</span>
I know little about Citrix and our Citrix admin knows little about HTML, so
between two of us we know nothing.

Does anyone have any suggestions on how to fix this?

Thank You

Peter
Jun 27 '08 #1
4 3477
"Peter" <cz****@nospam.nospamwrote in message
news:uP**************@TK2MSFTNGP04.phx.gbl...
I have the following code which works fine in IE6 and IE7 and FireFox, but
when I run IE6 on Citrix I get "The page cannot be displayed" in the
iframe.
We don't have IE7 on Citrix so I can't try it.

<span id="ShowReport" disabled="disabled"
style="display:inline-block;height:1200px;width:880px;">
<div>
<iframe src=../../WsiLogo.gif<frame src=../../WsiLogo.gif>
<embed src=../../WsiLogo.gif</iframe>
</div>
</span>
I know little about Citrix and our Citrix admin knows little about HTML,
so
between two of us we know nothing.

Does anyone have any suggestions on how to fix this?

The HTML doesn't appear to make a great deal of sense.

Try a very simple page that only has this in the body:-

<iframe src="../../WsiLogo.gif"></iframe>

Consider using an absolute path instead of the relative one you are using
here.

I can't see anything here that Citirix itself would impact.

BTW, why are you opening a gif in an IFrame? Try visiting the URL to the
gif directly using IE address bar, what happens?

--
Anthony Jones - MVP ASP/ASP.NET
Jun 27 '08 #2
Hi Peter,

From your description, you're encountering some problem displaying an
ASP.NET web page(with iframe) in Citrix environment, correct?

As for the this problem, it is likely that the webbrowser's behavior
differs from normal environment. I suggest you try the following things to
see whether the http request from IE browser differs from normal
environment:

1. At server-side, you can check IIS log to see whether the request (from
the IFRAME) is correctly sent to server and any error entry exists in IIS
log.

2. You can download the web development helper tool to trace the http
messages(such as the one send for the iframe):

#Web Development Helper
http://projects.nikhilk.net/WebDevHelper/

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsoft.com.

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscripti...ult.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscripti...t/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Peter" <cz****@nospam.nospam>
Subject: Citrix "The Page cannot be displayed"
Date: Wed, 7 May 2008 16:19:03 -0500
>
I have the following code which works fine in IE6 and IE7 and FireFox, but
when I run IE6 on Citrix I get "The page cannot be displayed" in the
iframe.
>We don't have IE7 on Citrix so I can't try it.

<span id="ShowReport" disabled="disabled"
style="display:inline-block;height:1200px;width:880px;">
<div>
<iframe src=../../WsiLogo.gif<frame src=../../WsiLogo.gif>
<embed src=../../WsiLogo.gif</iframe>
</div>
</span>
I know little about Citrix and our Citrix admin knows little about HTML,
so
>between two of us we know nothing.

Does anyone have any suggestions on how to fix this?

Thank You

Peter
Jun 27 '08 #3

"Anthony Jones" <An*@yadayadayada.comwrote in message
news:ew**************@TK2MSFTNGP05.phx.gbl...
"Peter" <cz****@nospam.nospamwrote in message
news:uP**************@TK2MSFTNGP04.phx.gbl...
>I have the following code which works fine in IE6 and IE7 and FireFox,
but
when I run IE6 on Citrix I get "The page cannot be displayed" in the
iframe.
>We don't have IE7 on Citrix so I can't try it.

<span id="ShowReport" disabled="disabled"
style="display:inline-block;height:1200px;width:880px;">
<div>
<iframe src=../../WsiLogo.gif<frame src=../../WsiLogo.gif>
<embed src=../../WsiLogo.gif</iframe>
</div>
</span>
I know little about Citrix and our Citrix admin knows little about HTML,
so
>between two of us we know nothing.

Does anyone have any suggestions on how to fix this?


The HTML doesn't appear to make a great deal of sense.

Try a very simple page that only has this in the body:-

<iframe src="../../WsiLogo.gif"></iframe>

Consider using an absolute path instead of the relative one you are using
here.

I can't see anything here that Citirix itself would impact.

BTW, why are you opening a gif in an IFrame? Try visiting the URL to the
gif directly using IE address bar, what happens?

--
Anthony Jones - MVP ASP/ASP.NET

I tried the following on Citrix

http://reports01/reports/WsiLogo.gif

and got the same error "The Page cannot be displayed"

but if I try

http://reports01/reports/Test.html

it works just fine

and if I try on none-citrix computer everything works.
Jun 27 '08 #4
Hi Peter,

Have you tried using some trace tool(such as the web development helper for
IE) to watch the http traffic for the problem page to see whether there is
anything abnormal? I haven't a citrix environment on hand and cannot
perform the exact test,.

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
ms****@microsoft.com.

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscripti...ult.aspx#notif
ications.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Peter" <cz****@nospam.nospam>
References: <uP**************@TK2MSFTNGP04.phx.gbl>
<ew**************@TK2MSFTNGP05.phx.gbl>
>Subject: Re: Citrix "The Page cannot be displayed"
Date: Thu, 8 May 2008 23:29:36 -0500
>

"Anthony Jones" <An*@yadayadayada.comwrote in message
news:ew**************@TK2MSFTNGP05.phx.gbl...
>"Peter" <cz****@nospam.nospamwrote in message
news:uP**************@TK2MSFTNGP04.phx.gbl...
>>I have the following code which works fine in IE6 and IE7 and FireFox,
but
when I run IE6 on Citrix I get "The page cannot be displayed" in the
iframe.
>>We don't have IE7 on Citrix so I can't try it.

<span id="ShowReport" disabled="disabled"
style="display:inline-block;height:1200px;width:880px;">
<div>
<iframe src=../../WsiLogo.gif<frame src=../../WsiLogo.gif>
<embed src=../../WsiLogo.gif</iframe>
</div>
</span>
I know little about Citrix and our Citrix admin knows little about HTML,
so
>>between two of us we know nothing.

Does anyone have any suggestions on how to fix this?


The HTML doesn't appear to make a great deal of sense.

Try a very simple page that only has this in the body:-

<iframe src="../../WsiLogo.gif"></iframe>

Consider using an absolute path instead of the relative one you are using
here.

I can't see anything here that Citirix itself would impact.

BTW, why are you opening a gif in an IFrame? Try visiting the URL to the
gif directly using IE address bar, what happens?

--
Anthony Jones - MVP ASP/ASP.NET


I tried the following on Citrix

http://reports01/reports/WsiLogo.gif

and got the same error "The Page cannot be displayed"

but if I try

http://reports01/reports/Test.html

it works just fine

and if I try on none-citrix computer everything works.
Jun 27 '08 #5

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