.net framework 1.1 sp1 crash

[STech]

When installing the .net framework 1.1 service pack 1 on my webserver, the
installer crashes with the following error message:

---------------------------
SLA.tmp - Common Language Runtime Debugging Services
---------------------------
Application has generated an exception that could not be handled.

Process id=0x1090 (4240), Thread id=0xecc (3788).

Click OK to terminate the application.
Click CANCEL to debug the application.
---------------------------
OK Cancel
---------------------------

The log files contains this:

move C:\WINNT\Microsoft.NET\Framework\v1.1.4322\SHADOW1 224\_aspnet_isapi.dll
C:\WINNT\Microsoft.NET\Framework\v1.1.4322\aspnet_ isapi.dll

Process returned: -532459699
Please advise.

Thanks.

[Steven Cheng[MSFT]]

Hi Stech,

Thanks for your posting. Regarding on the problem you described, are you
installing the sp through windows update ?

What's your server's enviorment, .net runtime version, is there VS.NET
installed on it?

Also, before you istalling the .net framework sp, is the IIS or asp.net
workprocess completely turned off?
I suggest that you try restart the server and turn off all the exsiting
running asp.net processes (or other asp.net process) and try installing the
sp again.

Thanks,

Steven Cheng
Microsoft Online Support

Get Secure! www.microsoft.com/security
(This posting is provided "AS IS", with no warranties, and confers no
rights.)

[STech]

I am trying to re-run SP1 because asp_wp.exe might have a memory leak. It
takes up more and more memory and eventually the web server has to be
restarted. We have the *same* applications running on a windows 2003 server
without any problems.

What's your server's enviorment, .net runtime version, is there VS.NET
installed on it?
Windows 2003, (version 1.1.4322.573), No VS.NET
This server used to be running NT 4.0 -> Upgraded to Win 2000 -> Upgraded to
Win 2003

I am trying to run SP1 through the exe - NDP1.1sp1-KB867460-X86.exe

Thanks.

"Steven Cheng[MSFT]" wrote:> What's your server's enviorment, .net runtime
version, is there VS.NET installed on it? Hi Stech,

Thanks for your posting. Regarding on the problem you described, are you
installing the sp through windows update ?

Also, before you istalling the .net framework sp, is the IIS or asp.net
workprocess completely turned off?
I suggest that you try restart the server and turn off all the exsiting
running asp.net processes (or other asp.net process) and try installing the
sp again.

Thanks,

Steven Cheng
Microsoft Online Support

Get Secure! www.microsoft.com/security
(This posting is provided "AS IS", with no warranties, and confers no
rights.)

[Steven Cheng[MSFT]]

Hi Stech,

Thanks for your followup. Seems something incorrect with the install
package. I think we can try the following steps to manually install it
(unpack the sp install file):
========================================
1. Close all unnecessary application. If we have protection
programs (e.g. firewall or antivirus) running, please disable them
temporarily.

2. Clean the ¡°Temp¡± folder:

Open the menu ¡°Start¡± | ¡°Run¡± and run ¡°%temp%¡± (without quotation
marks). This will bring us to the Temp folder.
Let¡¯s delete as many files as possible in the Temp folder. Since some of
the files may be in use, it is normal that we cannot remove some of them.

3. Turn on Windows Installer verbose log option for diagnostic purpose. You
can extract the file attached and import the .REG file into the registry by
double-clicking it.

4. Download the ¡°NDP1.1sp1-KB867460-X86.exe¡± again. Let¡¯s save it as ¡
°C:\NDP1.1sp1-KB886903-X86.exe¡±:
5. Open the menu ¡°Start¡± | ¡°Run¡± and run the following command to
extract the file manually:

C:\NDP1.1sp1-KB867460-X86.exe /xp

A file named ¡°M867460.msp¡± will be extracted to the folder we specify.
The speed can be quite slow. Please be patient. If we get the ¡°Unhandled
Exception¡± error at this point, it is most likely that your .Net Framework
has been corrupted.

I suggest that you try reinstalling the .net frameowork and the sp.
=======================================

HTH. Thanks,

Steven Cheng
Microsoft Online Support

Get Secure! www.microsoft.com/security
(This posting is provided "AS IS", with no warranties, and confers no
rights.)