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Error crystal websetup 9 install

P: n/a
p
WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also
have Crystal 9 pro on my development machine. The web app runs fine on my
dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted
before WebApp could be installed. You need to restart the installer to try
again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P
Nov 18 '05 #1
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7 Replies


P: n/a
I need a little more information before I can help. The first thing I would check are to make sure that your web setup project contains the crystal 9 msms.
Could you send a installer log file? To create a log file type 'msiexec /i <webSetup>.msi /lv log.txt' (Here is the link to msiexec command line options, if you need more information.
http://msdn.microsoft.com/library/de...ne_options.asp)

Thanks,
Elizabeth Newman
--------------------
From: "p" <be********@yahoo.com>
Subject: Error crystal websetup 9 install
Date: Wed, 18 Feb 2004 15:21:36 -0600
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WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also
have Crystal 9 pro on my development machine. The web app runs fine on my
dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted
before WebApp could be installed. You need to restart the installer to try
again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P


----
Elizabeth Newman Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Nov 18 '05 #2

P: n/a
=== Verbose logging started: 3/2/2004 15:40:02 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (24:F4): Resetting cached policy values
MSI (c) (24:F4): Machine policy value 'Debug' is 0
MSI (c) (24:F4): ******* RunEngine:
******* Product: WebSetup1.msi
******* Action:
******* CommandLine: **********
MSI (c) (24:F4): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (24:F4): Cloaking enabled.
MSI (c) (24:F4): End dialog not enabled
MSI (c) (24:F4): Original package ==> C:\PNETHCODE\WebSetup1.msi
MSI (c) (24:F4): Package we're running from ==>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\2a0c3a84.msi
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Machine policy value 'TransformsSecure' is 0
MSI (c) (24:F4): User policy value 'TransformsAtSource' is 0
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Transforms are not secure.
MSI (c) (24:F4): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
CLIENTUILEVEL=0 CLIENTPROCESSID=548 %HOMEPATH=\documents and
settings\administrator %HOMEDRIVE=c: %HOMESHARE=
MSI (c) (24:F4): Product Code passed to Engine.Initialize:
''
MSI (c) (24:F4): Product Code from property table before transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product Code from property table after transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product not registered: beginning first-time install
MSI (c) (24:F4): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (24:F4): User policy value 'SearchOrder' is 'nmu'
MSI (c) (24:F4): Adding new sources is allowed.
MSI (c) (24:F4): Package name extracted from package path:
'WebSetup1.msi'
MSI (c) (24:F4): Package to be registered: 'WebSetup1.msi'
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (24:F4): Machine policy value 'DisableMsi' is 0
MSI (c) (24:F4): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): Product installation will be elevated because user is
admin and product is being installed per-machine.
MSI (c) (24:F4): Running product
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
Product is assigned.
MSI (c) (24:F4): TRANSFORMS property is now:
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Favorites
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\NetHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\PrintHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Recent
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\SendTo
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Local Settings\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents\My Pictures
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (24:F4): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (24:F4): MSCOREE not loaded loading copy from system32
=== Logging started: 3/2/2004 15:40:03 ===
MSI (c) (24:F4): Machine policy value 'DisableRollback' is 0
MSI (c) (24:F4): User policy value 'DisableRollback' is 0
MSI (c) (24:F4): Doing action: INSTALL
Action start 15:40:03: INSTALL.
MSI (c) (24:F4): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (24:F4): Running UISequence
MSI (c) (24:F4): Doing action:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8
Action start 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8.
Action ended 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8. Return value
1.
MSI (c) (24:F4): Doing action:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
Action start 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
Action ended 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
1.
MSI (c) (24:F4): Doing action: DIRCA_CheckFX
Action start 15:40:03: DIRCA_CheckFX.
MSI (c) (24:F4): Creating MSIHANDLE (1) of type 790542 for thread 2548
Action ended 15:40:04: DIRCA_CheckFX. Return value 1.
MSI (c) (24:F4): Skipping action: ERRCA_UIANDADVERTISED (condition is
false)
MSI (c) (24:F4): Doing action: AppSearch
Action start 15:40:04: AppSearch.
MSI (c) (24:F4): Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 15:40:04: AppSearch. Return value 1.
MSI (c) (24:F4): Doing action: FindRelatedProducts
Action start 15:40:04: FindRelatedProducts.
Action ended 15:40:04: FindRelatedProducts. Return value 1.
MSI (c) (24:F4): Doing action: VSDCA_VsdLaunchConditions
Action start 15:40:04: VSDCA_VsdLaunchConditions.
MSI (c) (24:F4): Creating MSIHANDLE (7) of type 790542 for thread 2548
Action ended 15:40:04: VSDCA_VsdLaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: LaunchConditions
Action start 15:40:04: LaunchConditions.
Action ended 15:40:04: LaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: CCPSearch
Action start 15:40:04: CCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: CCPSearch. Return value 1.
MSI (c) (24:F4): Doing action: RMCCPSearch
Action start 15:40:04: RMCCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: RMCCPSearch. Return value 0.
MSI (c) (24:F4): Doing action: ValidateProductID
Action start 15:40:04: ValidateProductID.
Action ended 15:40:04: ValidateProductID. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETVDIR
Action start 15:40:04: WEBCA_TARGETVDIR.
Action ended 15:40:04: WEBCA_TARGETVDIR. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETPORT
Action start 15:40:04: WEBCA_TARGETPORT.
Action ended 15:40:04: WEBCA_TARGETPORT. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_CreateURLs
Action start 15:40:04: WEBCA_CreateURLs.
MSI (c) (24:F4): Creating MSIHANDLE (11) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_CreateURLs. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_EvaluateURLsNoFail
Action start 15:40:05: WEBCA_EvaluateURLsNoFail.
MSI (c) (24:F4): Creating MSIHANDLE (15) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_EvaluateURLsNoFail. Return value 1.
MSI (c) (24:F4): Doing action: CostInitialize
Action start 15:40:05: CostInitialize.
Action ended 15:40:05: CostInitialize. Return value 1.
MSI (c) (24:F4): Doing action: FileCost
Action start 15:40:05: FileCost.
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Shortcut 3: -2147287038
Action ended 15:40:05: FileCost. Return value 1.
MSI (c) (24:F4): Doing action: IsolateComponents
Action start 15:40:05: IsolateComponents.
MSI (c) (24:F4): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
Action ended 15:40:05: IsolateComponents. Return value 1.
MSI (c) (24:F4): Skipping action: ResumeForm (condition is false)
MSI (c) (24:F4): Skipping action: MaintenanceForm (condition is false)
MSI (c) (24:F4): Doing action: CostFinalize
Action start 15:40:05: CostFinalize.
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (24:F4): Target path resolution complete. Dumping Directory
table...
MSI (c) (24:F4): Note: target paths subject to change (via custom
actions or browsing)
MSI (c) (24:F4): Dir (target): Key: TARGETDIR , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
MSI (c) (24:F4): Dir (target): Key:
_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_CRT.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
C:\inetpub\wwwroot\WebSetup1\Application\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_STL.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
C:\Program Files\
MSI (c) (24:F4): Dir (target): Key:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
C:\Program Files\Common Files\
MSI (c) (24:F4): Dir (target): Key:
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
C:\Program Files\Common Files\Crystal Decisions\
MSI (c) (24:F4): Dir (target): Key:
Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\
MSI (c) (24:F4): Dir (target): Key:
Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\Bin\
MSI (c) (24:F4): Dir (target): Key:
VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\
MSI (c) (24:F4): Dir (target): Key:
Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1B B8 , Object:
C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
MSI (c) (24:F4): Dir (target): Key:
CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
MSI (c) (24:F4): Dir (target): Key:
Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
MSI (c) (24:F4): Dir (target): Key:
image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\
MSI (c) (24:F4): Dir (target): Key:
Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\Tree\
MSI (c) (24:F4): Dir (target): Key:
ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\ToolBar\
MSI (c) (24:F4): Dir (target): Key:
_BE2EDCE5150445189D19579BE86442FA , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 15:40:05: CostFinalize. Return value 1.
MSI (c) (24:F4): Doing action: WelcomeForm
Action start 15:40:05: WelcomeForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control95, to the right
DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control94, to the right
Action start 15:40:18: WEBCA_CreateURLs.
Action ended 15:40:18: WEBCA_CreateURLs. Return value 1.
Action start 15:40:18: WEBCA_EvaluateURLsMB.
Action ended 15:40:18: WEBCA_EvaluateURLsMB. Return value 1.
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
right
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
Action ended 15:40:21: WelcomeForm. Return value 1.
MSI (c) (24:F4): Doing action: ProgressForm
Action start 15:40:21: ProgressForm.
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line1, to the right
Action ended 15:40:21: ProgressForm. Return value 1.
MSI (c) (24:F4): Doing action: ExecuteAction
Action start 15:40:21: ExecuteAction.
MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Incrementing counter to disable shutdown. Counter
after increment: 0
MSI (c) (24:F4): Switching to server:
TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\wwwr oot\WebPLM\bin\"
TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
This setup requires the .NET Framework version 1.1.4322. Please
install the .NET Framework and run this setup again. The .NET
Framework can be obtained from the web. Would you like to do this
now?" VSDNETMSG="This setup requires the .NET Framework vers
ion 1.1.4322. Please install the .NET Framework and run this setup
again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Progr am F
iles\Microsoft Visual Studio .NET 2003\"
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A1 BB8="C:\Program
Files\Common Files\Crystal Decisions\"
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E="C :\inetpub\wwwroot\WebPLM\Application\"
_0C5CF8AAAD6E4713B81
FE124AAA395F1="C:\ine
MSI (c) (24:F4): Back from server. Return value: 1603
MSI (c) (24:F4): Decrementing counter to disable shutdown. If counter
= 0, shutdown will be denied. Counter after decrement: -1 Action ended 15:40:21: ExecuteAction. Return value 3.
MSI (c) (24:F4): Doing action: FatalErrorForm
Action start 15:40:21: FatalErrorForm.
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line1, to the right
Action ended 15:40:22: FatalErrorForm. Return value 1.
Action ended 15:40:22: INSTALL. Return value 3.
MSI (c) (24:F4): Destroying RemoteAPI object.
=== Logging stopped: 3/2/2004 15:40:22 ===
MSI (c) (24:F4): Note: 1: 1708
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Product: WebPLM -- Installation failed.

MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Cleaning up uninstalled install packages, if any
exist
MSI (c) (24:F4): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/2/2004 15:40:22 ===

"p" <be********@yahoo.com> wrote in message news:<#v*************@TK2MSFTNGP12.phx.gbl>... WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also
have Crystal 9 pro on my development machine. The web app runs fine on my
dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted
before WebApp could be installed. You need to restart the installer to try
again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P

Nov 18 '05 #3

P: n/a
Elizabeth,

I followed the crystal procedure for VS 2003 and should have all the
msms in the websetup1. I have also posted the log file.

P
en*****@online.microsoft.com (Elizabeth Newman [MS]) wrote in message news:<DE**************@cpmsftngxa07.phx.gbl>...
I need a little more information before I can help. The first thing I would check are to make sure that your web setup project contains the crystal 9 msms.
Could you send a installer log file? To create a log file type 'msiexec /i <webSetup>.msi /lv log.txt' (Here is the link to msiexec command line options, if you need more information.
http://msdn.microsoft.com/library/de...ne_options.asp)

Thanks,
Elizabeth Newman
--------------------
From: "p" <be********@yahoo.com>
Subject: Error crystal websetup 9 install
Date: Wed, 18 Feb 2004 15:21:36 -0600
Lines: 16
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
Message-ID: <#v*************@TK2MSFTNGP12.phx.gbl>
Newsgroups: microsoft.public.dotnet.framework.aspnet
NNTP-Posting-Host: mail.nacr.com 64.211.75.242
Path: cpmsftngxa07.phx.gbl!cpmsftngxa06.phx.gbl!TK2MSFTN GP08.phx.gbl!TK2MSFTNGP12.phx.gbl
Xref: cpmsftngxa07.phx.gbl microsoft.public.dotnet.framework.aspnet:211281
X-Tomcat-NG: microsoft.public.dotnet.framework.aspnet

WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also
have Crystal 9 pro on my development machine. The web app runs fine on my
dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted
before WebApp could be installed. You need to restart the installer to try
again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P


----
Elizabeth Newman ? Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.

Nov 18 '05 #4

P: n/a
Way down at the bottom of the log is this line:
"This setup requires the .NET Framework version 1.1.4322. Please install
the .NET Framework and run this setup again."

By upgrading Visual Studio you changed the version of the framework you
rely on. That is why it works on you dev machine but not your test machine.
To get it to work you can just install the framework on the target machine.
Fortunetly we have recently finished a bootstrapper to help you do this
during install.

Please see this site:
http://msdn.microsoft.com/vstudio/do...r/default.aspx
for the bootstrapper and help on how to use it.
_______________
Todd Derksen Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: ab*************@yahoo.com (abefuzzleduser2)
Newsgroups: microsoft.public.dotnet.framework.aspnet
Subject: Re: Error crystal websetup 9 install

=== Verbose logging started: 3/2/2004 15:40:02 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (24:F4): Resetting cached policy values
MSI (c) (24:F4): Machine policy value 'Debug' is 0
MSI (c) (24:F4): ******* RunEngine:
******* Product: WebSetup1.msi
******* Action:
******* CommandLine: **********
MSI (c) (24:F4): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (24:F4): Cloaking enabled.
MSI (c) (24:F4): End dialog not enabled
MSI (c) (24:F4): Original package ==> C:\PNETHCODE\WebSetup1.msi
MSI (c) (24:F4): Package we're running from ==>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\2a0c3a84.m si
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Machine policy value 'TransformsSecure' is 0
MSI (c) (24:F4): User policy value 'TransformsAtSource' is 0
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Transforms are not secure.
MSI (c) (24:F4): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
CLIENTUILEVEL=0 CLIENTPROCESSID=548 %HOMEPATH=\documents and
settings\administrator %HOMEDRIVE=c: %HOMESHARE=
MSI (c) (24:F4): Product Code passed to Engine.Initialize:
''
MSI (c) (24:F4): Product Code from property table before transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product Code from property table after transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product not registered: beginning first-time install
MSI (c) (24:F4): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (24:F4): User policy value 'SearchOrder' is 'nmu'
MSI (c) (24:F4): Adding new sources is allowed.
MSI (c) (24:F4): Package name extracted from package path:
'WebSetup1.msi'
MSI (c) (24:F4): Package to be registered: 'WebSetup1.msi'
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (24:F4): Machine policy value 'DisableMsi' is 0
MSI (c) (24:F4): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): Product installation will be elevated because user is
admin and product is being installed per-machine.
MSI (c) (24:F4): Running product
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
Product is assigned.
MSI (c) (24:F4): TRANSFORMS property is now:
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Favorites
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\NetHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\PrintHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Recent
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\SendTo
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Local Settings\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents\My Pictures
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (24:F4): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (24:F4): MSCOREE not loaded loading copy from system32
=== Logging started: 3/2/2004 15:40:03 ===
MSI (c) (24:F4): Machine policy value 'DisableRollback' is 0
MSI (c) (24:F4): User policy value 'DisableRollback' is 0
MSI (c) (24:F4): Doing action: INSTALL
Action start 15:40:03: INSTALL.
MSI (c) (24:F4): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (24:F4): Running UISequence
MSI (c) (24:F4): Doing action:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
Action start 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
Action ended 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
1.
MSI (c) (24:F4): Doing action:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8
Action start 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8.
Action ended 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8. Return value
1.
MSI (c) (24:F4): Doing action: DIRCA_CheckFX
Action start 15:40:03: DIRCA_CheckFX.
MSI (c) (24:F4): Creating MSIHANDLE (1) of type 790542 for thread 2548
Action ended 15:40:04: DIRCA_CheckFX. Return value 1.
MSI (c) (24:F4): Skipping action: ERRCA_UIANDADVERTISED (condition is
false)
MSI (c) (24:F4): Doing action: AppSearch
Action start 15:40:04: AppSearch.
MSI (c) (24:F4): Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 15:40:04: AppSearch. Return value 1.
MSI (c) (24:F4): Doing action: FindRelatedProducts
Action start 15:40:04: FindRelatedProducts.
Action ended 15:40:04: FindRelatedProducts. Return value 1.
MSI (c) (24:F4): Doing action: VSDCA_VsdLaunchConditions
Action start 15:40:04: VSDCA_VsdLaunchConditions.
MSI (c) (24:F4): Creating MSIHANDLE (7) of type 790542 for thread 2548
Action ended 15:40:04: VSDCA_VsdLaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: LaunchConditions
Action start 15:40:04: LaunchConditions.
Action ended 15:40:04: LaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: CCPSearch
Action start 15:40:04: CCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: CCPSearch. Return value 1.
MSI (c) (24:F4): Doing action: RMCCPSearch
Action start 15:40:04: RMCCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: RMCCPSearch. Return value 0.
MSI (c) (24:F4): Doing action: ValidateProductID
Action start 15:40:04: ValidateProductID.
Action ended 15:40:04: ValidateProductID. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETVDIR
Action start 15:40:04: WEBCA_TARGETVDIR.
Action ended 15:40:04: WEBCA_TARGETVDIR. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETPORT
Action start 15:40:04: WEBCA_TARGETPORT.
Action ended 15:40:04: WEBCA_TARGETPORT. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_CreateURLs
Action start 15:40:04: WEBCA_CreateURLs.
MSI (c) (24:F4): Creating MSIHANDLE (11) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_CreateURLs. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_EvaluateURLsNoFail
Action start 15:40:05: WEBCA_EvaluateURLsNoFail.
MSI (c) (24:F4): Creating MSIHANDLE (15) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_EvaluateURLsNoFail. Return value 1.
MSI (c) (24:F4): Doing action: CostInitialize
Action start 15:40:05: CostInitialize.
Action ended 15:40:05: CostInitialize. Return value 1.
MSI (c) (24:F4): Doing action: FileCost
Action start 15:40:05: FileCost.
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Shortcut 3: -2147287038
Action ended 15:40:05: FileCost. Return value 1.
MSI (c) (24:F4): Doing action: IsolateComponents
Action start 15:40:05: IsolateComponents.
MSI (c) (24:F4): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
Action ended 15:40:05: IsolateComponents. Return value 1.
MSI (c) (24:F4): Skipping action: ResumeForm (condition is false)
MSI (c) (24:F4): Skipping action: MaintenanceForm (condition is false)
MSI (c) (24:F4): Doing action: CostFinalize
Action start 15:40:05: CostFinalize.
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (24:F4): Target path resolution complete. Dumping Directory
table...
MSI (c) (24:F4): Note: target paths subject to change (via custom
actions or browsing)
MSI (c) (24:F4): Dir (target): Key: TARGETDIR , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
MSI (c) (24:F4): Dir (target): Key:
_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_CRT.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
C:\inetpub\wwwroot\WebSetup1\Application\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_STL.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\Program Files\
MSI (c) (24:F4): Dir (target): Key:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
C:\Program Files\Common Files\
MSI (c) (24:F4): Dir (target): Key:
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
C:\Program Files\Common Files\Crystal Decisions\
MSI (c) (24:F4): Dir (target): Key:
Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\
MSI (c) (24:F4): Dir (target): Key:
Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\Bin\
MSI (c) (24:F4): Dir (target): Key:
VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\
MSI (c) (24:F4): Dir (target): Key:
Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
MSI (c) (24:F4): Dir (target): Key:
CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
MSI (c) (24:F4): Dir (target): Key:
Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
MSI (c) (24:F4): Dir (target): Key:
image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\
MSI (c) (24:F4): Dir (target): Key:
Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\Tree\
MSI (c) (24:F4): Dir (target): Key:
ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\ToolBar\
MSI (c) (24:F4): Dir (target): Key:
_BE2EDCE5150445189D19579BE86442FA , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 15:40:05: CostFinalize. Return value 1.
MSI (c) (24:F4): Doing action: WelcomeForm
Action start 15:40:05: WelcomeForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control95, to the right
DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control94, to the right
Action start 15:40:18: WEBCA_CreateURLs.
Action ended 15:40:18: WEBCA_CreateURLs. Return value 1.
Action start 15:40:18: WEBCA_EvaluateURLsMB.
Action ended 15:40:18: WEBCA_EvaluateURLsMB. Return value 1.
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
right
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
Action ended 15:40:21: WelcomeForm. Return value 1.
MSI (c) (24:F4): Doing action: ProgressForm
Action start 15:40:21: ProgressForm.
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line1, to the right
Action ended 15:40:21: ProgressForm. Return value 1.
MSI (c) (24:F4): Doing action: ExecuteAction
Action start 15:40:21: ExecuteAction.
MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Incrementing counter to disable shutdown. Counter
after increment: 0
MSI (c) (24:F4): Switching to server:
TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\www root\WebPLM\bin\"
TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
This setup requires the .NET Framework version 1.1.4322. Please
install the .NET Framework and run this setup again. The .NET
Framework can be obtained from the web. Would you like to do this
now?" VSDNETMSG="This setup requires the .NET Framework vers
ion 1.1.4322. Please install the .NET Framework and run this setup
again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Prog ram F
iles\Microsoft Visual Studio .NET 2003\"
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8="C:\Program
Files\Common Files\Crystal Decisions\"
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E=" C:\inetpub\wwwroot\WebPLM\ Application\"_0C5CF8AAAD6E4713B81
FE124AAA395F1="C:\ine
MSI (c) (24:F4): Back from server. Return value: 1603
MSI (c) (24:F4): Decrementing counter to disable shutdown. If counter
= 0, shutdown will be denied. Counter after decrement: -1

Action ended 15:40:21: ExecuteAction. Return value 3.
MSI (c) (24:F4): Doing action: FatalErrorForm
Action start 15:40:21: FatalErrorForm.
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line1, to the right
Action ended 15:40:22: FatalErrorForm. Return value 1.
Action ended 15:40:22: INSTALL. Return value 3.
MSI (c) (24:F4): Destroying RemoteAPI object.
=== Logging stopped: 3/2/2004 15:40:22 ===
MSI (c) (24:F4): Note: 1: 1708
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Product: WebPLM -- Installation failed.

MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Cleaning up uninstalled install packages, if any
exist
MSI (c) (24:F4): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/2/2004 15:40:22 ===

"p" <be********@yahoo.com> wrote in message

news:<#v*************@TK2MSFTNGP12.phx.gbl>...
WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also have Crystal 9 pro on my development machine. The web app runs fine on my dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted before WebApp could be installed. You need to restart the installer to try again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P


Nov 18 '05 #5

P: n/a
Todd,

The production machine has both 1.0.3705 and 1.1.4322. I converted
most of the asp.net to use 1.1 but I may have some websites using 1.0?
Should I try removing 1.0?

Thanks
P
\td******@online.microsoft.com (Todd Derksen [MSFT]) wrote in message news:<PI**************@cpmsftngxa06.phx.gbl>...
Way down at the bottom of the log is this line:
"This setup requires the .NET Framework version 1.1.4322. Please install
the .NET Framework and run this setup again."

By upgrading Visual Studio you changed the version of the framework you
rely on. That is why it works on you dev machine but not your test machine.
To get it to work you can just install the framework on the target machine.
Fortunetly we have recently finished a bootstrapper to help you do this
during install.

Please see this site:
http://msdn.microsoft.com/vstudio/do...r/default.aspx
for the bootstrapper and help on how to use it.
_______________
Todd Derksen Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: ab*************@yahoo.com (abefuzzleduser2)
Newsgroups: microsoft.public.dotnet.framework.aspnet
Subject: Re: Error crystal websetup 9 install

=== Verbose logging started: 3/2/2004 15:40:02 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (24:F4): Resetting cached policy values
MSI (c) (24:F4): Machine policy value 'Debug' is 0
MSI (c) (24:F4): ******* RunEngine:
******* Product: WebSetup1.msi
******* Action:
******* CommandLine: **********
MSI (c) (24:F4): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (24:F4): Cloaking enabled.
MSI (c) (24:F4): End dialog not enabled
MSI (c) (24:F4): Original package ==> C:\PNETHCODE\WebSetup1.msi
MSI (c) (24:F4): Package we're running from ==>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\2a0c3a84.m si
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Machine policy value 'TransformsSecure' is 0
MSI (c) (24:F4): User policy value 'TransformsAtSource' is 0
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Transforms are not secure.
MSI (c) (24:F4): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
CLIENTUILEVEL=0 CLIENTPROCESSID=548 %HOMEPATH=\documents and
settings\administrator %HOMEDRIVE=c: %HOMESHARE=
MSI (c) (24:F4): Product Code passed to Engine.Initialize:
''
MSI (c) (24:F4): Product Code from property table before transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product Code from property table after transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product not registered: beginning first-time install
MSI (c) (24:F4): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (24:F4): User policy value 'SearchOrder' is 'nmu'
MSI (c) (24:F4): Adding new sources is allowed.
MSI (c) (24:F4): Package name extracted from package path:
'WebSetup1.msi'
MSI (c) (24:F4): Package to be registered: 'WebSetup1.msi'
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (24:F4): Machine policy value 'DisableMsi' is 0
MSI (c) (24:F4): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): Product installation will be elevated because user is
admin and product is being installed per-machine.
MSI (c) (24:F4): Running product
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
Product is assigned.
MSI (c) (24:F4): TRANSFORMS property is now:
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Favorites
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\NetHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\PrintHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Recent
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\SendTo
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Local Settings\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents\My Pictures
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (24:F4): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (24:F4): MSCOREE not loaded loading copy from system32
=== Logging started: 3/2/2004 15:40:03 ===
MSI (c) (24:F4): Machine policy value 'DisableRollback' is 0
MSI (c) (24:F4): User policy value 'DisableRollback' is 0
MSI (c) (24:F4): Doing action: INSTALL
Action start 15:40:03: INSTALL.
MSI (c) (24:F4): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (24:F4): Running UISequence
MSI (c) (24:F4): Doing action:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
Action start 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
Action ended 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
1.
MSI (c) (24:F4): Doing action:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8
Action start 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8.
Action ended 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8. Return value
1.
MSI (c) (24:F4): Doing action: DIRCA_CheckFX
Action start 15:40:03: DIRCA_CheckFX.
MSI (c) (24:F4): Creating MSIHANDLE (1) of type 790542 for thread 2548
Action ended 15:40:04: DIRCA_CheckFX. Return value 1.
MSI (c) (24:F4): Skipping action: ERRCA_UIANDADVERTISED (condition is
false)
MSI (c) (24:F4): Doing action: AppSearch
Action start 15:40:04: AppSearch.
MSI (c) (24:F4): Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 15:40:04: AppSearch. Return value 1.
MSI (c) (24:F4): Doing action: FindRelatedProducts
Action start 15:40:04: FindRelatedProducts.
Action ended 15:40:04: FindRelatedProducts. Return value 1.
MSI (c) (24:F4): Doing action: VSDCA_VsdLaunchConditions
Action start 15:40:04: VSDCA_VsdLaunchConditions.
MSI (c) (24:F4): Creating MSIHANDLE (7) of type 790542 for thread 2548
Action ended 15:40:04: VSDCA_VsdLaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: LaunchConditions
Action start 15:40:04: LaunchConditions.
Action ended 15:40:04: LaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: CCPSearch
Action start 15:40:04: CCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: CCPSearch. Return value 1.
MSI (c) (24:F4): Doing action: RMCCPSearch
Action start 15:40:04: RMCCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: RMCCPSearch. Return value 0.
MSI (c) (24:F4): Doing action: ValidateProductID
Action start 15:40:04: ValidateProductID.
Action ended 15:40:04: ValidateProductID. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETVDIR
Action start 15:40:04: WEBCA_TARGETVDIR.
Action ended 15:40:04: WEBCA_TARGETVDIR. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETPORT
Action start 15:40:04: WEBCA_TARGETPORT.
Action ended 15:40:04: WEBCA_TARGETPORT. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_CreateURLs
Action start 15:40:04: WEBCA_CreateURLs.
MSI (c) (24:F4): Creating MSIHANDLE (11) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_CreateURLs. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_EvaluateURLsNoFail
Action start 15:40:05: WEBCA_EvaluateURLsNoFail.
MSI (c) (24:F4): Creating MSIHANDLE (15) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_EvaluateURLsNoFail. Return value 1.
MSI (c) (24:F4): Doing action: CostInitialize
Action start 15:40:05: CostInitialize.
Action ended 15:40:05: CostInitialize. Return value 1.
MSI (c) (24:F4): Doing action: FileCost
Action start 15:40:05: FileCost.
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Shortcut 3: -2147287038
Action ended 15:40:05: FileCost. Return value 1.
MSI (c) (24:F4): Doing action: IsolateComponents
Action start 15:40:05: IsolateComponents.
MSI (c) (24:F4): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
Action ended 15:40:05: IsolateComponents. Return value 1.
MSI (c) (24:F4): Skipping action: ResumeForm (condition is false)
MSI (c) (24:F4): Skipping action: MaintenanceForm (condition is false)
MSI (c) (24:F4): Doing action: CostFinalize
Action start 15:40:05: CostFinalize.
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (24:F4): Target path resolution complete. Dumping Directory
table...
MSI (c) (24:F4): Note: target paths subject to change (via custom
actions or browsing)
MSI (c) (24:F4): Dir (target): Key: TARGETDIR , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
MSI (c) (24:F4): Dir (target): Key:
_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_CRT.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
C:\inetpub\wwwroot\WebSetup1\Application\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_STL.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\Program Files\
MSI (c) (24:F4): Dir (target): Key:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
C:\Program Files\Common Files\
MSI (c) (24:F4): Dir (target): Key:
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
C:\Program Files\Common Files\Crystal Decisions\
MSI (c) (24:F4): Dir (target): Key:
Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\
MSI (c) (24:F4): Dir (target): Key:
Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\Bin\
MSI (c) (24:F4): Dir (target): Key:
VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\
MSI (c) (24:F4): Dir (target): Key:
Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
MSI (c) (24:F4): Dir (target): Key:
CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
MSI (c) (24:F4): Dir (target): Key:
Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
MSI (c) (24:F4): Dir (target): Key:
image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\
MSI (c) (24:F4): Dir (target): Key:
Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\Tree\
MSI (c) (24:F4): Dir (target): Key:
ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\ToolBar\
MSI (c) (24:F4): Dir (target): Key:
_BE2EDCE5150445189D19579BE86442FA , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 15:40:05: CostFinalize. Return value 1.
MSI (c) (24:F4): Doing action: WelcomeForm
Action start 15:40:05: WelcomeForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control95, to the right
DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control94, to the right
Action start 15:40:18: WEBCA_CreateURLs.
Action ended 15:40:18: WEBCA_CreateURLs. Return value 1.
Action start 15:40:18: WEBCA_EvaluateURLsMB.
Action ended 15:40:18: WEBCA_EvaluateURLsMB. Return value 1.
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
right
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
Action ended 15:40:21: WelcomeForm. Return value 1.
MSI (c) (24:F4): Doing action: ProgressForm
Action start 15:40:21: ProgressForm.
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line1, to the right
Action ended 15:40:21: ProgressForm. Return value 1.
MSI (c) (24:F4): Doing action: ExecuteAction
Action start 15:40:21: ExecuteAction.
MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Incrementing counter to disable shutdown. Counter
after increment: 0
MSI (c) (24:F4): Switching to server:
TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\www root\WebPLM\bin\"
TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
This setup requires the .NET Framework version 1.1.4322. Please
install the .NET Framework and run this setup again. The .NET
Framework can be obtained from the web. Would you like to do this
now?" VSDNETMSG="This setup requires the .NET Framework vers
ion 1.1.4322. Please install the .NET Framework and run this setup
again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Prog ram F
iles\Microsoft Visual Studio .NET 2003\"
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8="C:\Program
Files\Common Files\Crystal Decisions\"
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E=" C:\inetpub\wwwroot\WebPLM\

Application\"
_0C5CF8AAAD6E4713B81
FE124AAA395F1="C:\ine
MSI (c) (24:F4): Back from server. Return value: 1603
MSI (c) (24:F4): Decrementing counter to disable shutdown. If counter
= 0, shutdown will be denied. Counter after decrement: -1

Action ended 15:40:21: ExecuteAction. Return value 3.
MSI (c) (24:F4): Doing action: FatalErrorForm
Action start 15:40:21: FatalErrorForm.
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line1, to the right
Action ended 15:40:22: FatalErrorForm. Return value 1.
Action ended 15:40:22: INSTALL. Return value 3.
MSI (c) (24:F4): Destroying RemoteAPI object.
=== Logging stopped: 3/2/2004 15:40:22 ===
MSI (c) (24:F4): Note: 1: 1708
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Product: WebPLM -- Installation failed.

MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Cleaning up uninstalled install packages, if any
exist
MSI (c) (24:F4): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/2/2004 15:40:22 ===

"p" <be********@yahoo.com> wrote in message

news:<#v*************@TK2MSFTNGP12.phx.gbl>...
WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also have Crystal 9 pro on my development machine. The web app runs fine on my dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted before WebApp could be installed. You need to restart the installer to try again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P

Nov 18 '05 #6

P: n/a
Todd,

I checked versions of .net with "aspnet_regiis /lv" and we have
1.0.3705 installed and 1.1.4322. checked web site .net assignments
using "aspnet_regiis /lk" and all websites are using .net 1.1.4322, so
I uninstalled .net 1.0, rebooted and retried websetup and got same
error. Why does it think I do not have .Net 1.1.4322 installed when
the only .net version I have installed is 1.1.4322 ?

P

=== Verbose logging started: 3/3/2004 9:06:06 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (3C:68): Resetting cached policy values
MSI (c) (3C:68): Machine policy value 'Debug' is 0
MSI (c) (3C:68): ******* RunEngine:
******* Product: WebSetup1.msi
******* Action:
******* CommandLine: **********
MSI (c) (3C:68): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (3C:68): Cloaking enabled.
MSI (c) (3C:68): End dialog not enabled
MSI (c) (3C:68): Original package ==> C:\PNETHCODE\WebSetup1.msi
MSI (c) (3C:68): Package we're running from ==>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\43053.msi
MSI (c) (3C:68): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (3C:68): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (3C:68): Machine policy value 'TransformsSecure' is 0
MSI (c) (3C:68): User policy value 'TransformsAtSource' is 0
MSI (c) (3C:68): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (3C:68): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (3C:68): Transforms are not secure.
MSI (c) (3C:68): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
CLIENTUILEVEL=0 CLIENTPROCESSID=2108 %HOMEPATH=\documents and
settings\administrator %HOMEDRIVE=c: %HOMESHARE=
MSI (c) (3C:68): Product Code passed to Engine.Initialize:
''
MSI (c) (3C:68): Product Code from property table before transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (3C:68): Product Code from property table after transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (3C:68): Product not registered: beginning first-time install
MSI (c) (3C:68): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (3C:68): User policy value 'SearchOrder' is 'nmu'
MSI (c) (3C:68): Adding new sources is allowed.
MSI (c) (3C:68): Package name extracted from package path:
'WebSetup1.msi'
MSI (c) (3C:68): Package to be registered: 'WebSetup1.msi'
MSI (c) (3C:68): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2729
MSI (c) (3C:68): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (3C:68): Machine policy value 'DisableMsi' is 0
MSI (c) (3C:68): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (3C:68): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (3C:68): Product installation will be elevated because user is
admin and product is being installed per-machine.
MSI (c) (3C:68): Running product
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
Product is assigned.
MSI (c) (3C:68): TRANSFORMS property is now:
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Application Data
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Favorites
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\NetHood
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\PrintHood
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Recent
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\SendTo
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Templates
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Application Data
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Local Settings\Application Data
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents\My Pictures
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Startup
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Administrative Tools
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Startup
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Desktop
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Templates
MSI (c) (3C:68): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (3C:68): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (3C:68): MSCOREE not loaded loading copy from system32
=== Logging started: 3/3/2004 9:06:08 ===
MSI (c) (3C:68): Machine policy value 'DisableRollback' is 0
MSI (c) (3C:68): User policy value 'DisableRollback' is 0
MSI (c) (3C:68): Doing action: INSTALL
Action start 9:06:08: INSTALL.
MSI (c) (3C:68): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (3C:68): Running UISequence
MSI (c) (3C:68): Doing action:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8
Action start 9:06:08:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8.
Action ended 9:06:08:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8. Return value
1.
MSI (c) (3C:68): Doing action:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
Action start 9:06:08:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
Action ended 9:06:08:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
1.
MSI (c) (3C:68): Doing action: DIRCA_CheckFX
Action start 9:06:08: DIRCA_CheckFX.
MSI (c) (3C:68): Creating MSIHANDLE (1) of type 790542 for thread 2152
Action ended 9:06:09: DIRCA_CheckFX. Return value 1.
MSI (c) (3C:68): Skipping action: ERRCA_UIANDADVERTISED (condition is
false)
MSI (c) (3C:68): Doing action: AppSearch
Action start 9:06:09: AppSearch.
MSI (c) (3C:68): Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 9:06:09: AppSearch. Return value 1.
MSI (c) (3C:68): Doing action: FindRelatedProducts
Action start 9:06:09: FindRelatedProducts.
Action ended 9:06:09: FindRelatedProducts. Return value 1.
MSI (c) (3C:68): Doing action: VSDCA_VsdLaunchConditions
Action start 9:06:09: VSDCA_VsdLaunchConditions.
MSI (c) (3C:68): Creating MSIHANDLE (7) of type 790542 for thread 2152
Action ended 9:06:09: VSDCA_VsdLaunchConditions. Return value 1.
MSI (c) (3C:68): Doing action: LaunchConditions
Action start 9:06:09: LaunchConditions.
Action ended 9:06:09: LaunchConditions. Return value 1.
MSI (c) (3C:68): Doing action: CCPSearch
Action start 9:06:09: CCPSearch.
MSI (c) (3C:68): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 9:06:09: CCPSearch. Return value 1.
MSI (c) (3C:68): Doing action: RMCCPSearch
Action start 9:06:09: RMCCPSearch.
MSI (c) (3C:68): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 9:06:09: RMCCPSearch. Return value 0.
MSI (c) (3C:68): Doing action: ValidateProductID
Action start 9:06:09: ValidateProductID.
Action ended 9:06:09: ValidateProductID. Return value 1.
MSI (c) (3C:68): Doing action: WEBCA_TARGETVDIR
Action start 9:06:09: WEBCA_TARGETVDIR.
Action ended 9:06:09: WEBCA_TARGETVDIR. Return value 1.
MSI (c) (3C:68): Doing action: WEBCA_TARGETPORT
Action start 9:06:09: WEBCA_TARGETPORT.
Action ended 9:06:09: WEBCA_TARGETPORT. Return value 1.
MSI (c) (3C:68): Doing action: WEBCA_CreateURLs
Action start 9:06:09: WEBCA_CreateURLs.
MSI (c) (3C:68): Creating MSIHANDLE (11) of type 790542 for thread
2152
Action ended 9:06:09: WEBCA_CreateURLs. Return value 1.
MSI (c) (3C:68): Doing action: WEBCA_EvaluateURLsNoFail
Action start 9:06:09: WEBCA_EvaluateURLsNoFail.
MSI (c) (3C:68): Creating MSIHANDLE (15) of type 790542 for thread
2152
Action ended 9:06:10: WEBCA_EvaluateURLsNoFail. Return value 1.
MSI (c) (3C:68): Doing action: CostInitialize
Action start 9:06:10: CostInitialize.
Action ended 9:06:10: CostInitialize. Return value 1.
MSI (c) (3C:68): Doing action: FileCost
Action start 9:06:10: FileCost.
MSI (c) (3C:68): Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Shortcut 3: -2147287038
Action ended 9:06:10: FileCost. Return value 1.
MSI (c) (3C:68): Doing action: IsolateComponents
Action start 9:06:10: IsolateComponents.
MSI (c) (3C:68): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Patch 3: -2147287038
Action ended 9:06:10: IsolateComponents. Return value 1.
MSI (c) (3C:68): Skipping action: ResumeForm (condition is false)
MSI (c) (3C:68): Skipping action: MaintenanceForm (condition is false)
MSI (c) (3C:68): Doing action: CostFinalize
Action start 9:06:10: CostFinalize.
MSI (c) (3C:68): Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (3C:68): Target path resolution complete. Dumping Directory
table...
MSI (c) (3C:68): Note: target paths subject to change (via custom
actions or browsing)
MSI (c) (3C:68): Dir (target): Key: TARGETDIR , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (3C:68): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
MSI (c) (3C:68): Dir (target): Key:
_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (3C:68): Dir (target): Key:
VC_Configurable_CRT.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (3C:68): Dir (target): Key:
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
C:\inetpub\wwwroot\WebSetup1\Application\
MSI (c) (3C:68): Dir (target): Key:
VC_Configurable_STL.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (3C:68): Dir (target): Key:
ProgramFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
C:\Program Files\
MSI (c) (3C:68): Dir (target): Key:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
C:\Program Files\Common Files\
MSI (c) (3C:68): Dir (target): Key:
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
C:\Program Files\Common Files\Crystal Decisions\
MSI (c) (3C:68): Dir (target): Key:
Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\
MSI (c) (3C:68): Dir (target): Key:
Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\Bin\
MSI (c) (3C:68): Dir (target): Key:
VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\
MSI (c) (3C:68): Dir (target): Key:
Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1B B8 , Object:
C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
MSI (c) (3C:68): Dir (target): Key:
CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
MSI (c) (3C:68): Dir (target): Key:
Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
MSI (c) (3C:68): Dir (target): Key:
image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\
MSI (c) (3C:68): Dir (target): Key:
Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\Tree\
MSI (c) (3C:68): Dir (target): Key:
ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\ToolBar\
MSI (c) (3C:68): Dir (target): Key:
_BE2EDCE5150445189D19579BE86442FA , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (3C:68): Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 9:06:10: CostFinalize. Return value 1.
MSI (c) (3C:68): Doing action: WelcomeForm
Action start 9:06:10: WelcomeForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control95, to the right
DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control94, to the right
Action start 9:06:29: WEBCA_CreateURLs.
Action ended 9:06:29: WEBCA_CreateURLs. Return value 1.
Action start 9:06:29: WEBCA_EvaluateURLsMB.
Action ended 9:06:29: WEBCA_EvaluateURLsMB. Return value 1.
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
right
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
Action ended 9:06:32: WelcomeForm. Return value 1.
MSI (c) (3C:68): Doing action: ProgressForm
Action start 9:06:32: ProgressForm.
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line1, to the right
Action ended 9:06:32: ProgressForm. Return value 1.
MSI (c) (3C:68): Doing action: ExecuteAction
Action start 9:06:32: ExecuteAction.
MSI (c) (3C:68): Grabbed execution mutex.
MSI (c) (3C:68): Incrementing counter to disable shutdown. Counter
after increment: 0
MSI (c) (3C:68): Switching to server:
TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\wwwr oot\WebPLM\bin\"
TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
This setup requires the .NET Framework version 1.1.4322. Please
install the .NET Framework and run this setup again. The .NET
Framework can be obtained from the web. Would you like to do this
now?" VSDNETMSG="This setup requires the .NET Framework vers
ion 1.1.4322. Please install the .NET Framework and run this setup
again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Progr am F
iles\Microsoft Visual Studio .NET 2003\"
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A1 BB8="C:\Program
Files\Common Files\Crystal Decisions\"
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E="C :\inetpub\wwwroot\WebPLM\Application\"
_0C5CF8AAAD6E4713B81
FE124AAA395F1="C:\ine
MSI (c) (3C:68): Back from server. Return value: 1603
MSI (c) (3C:68): Decrementing counter to disable shutdown. If counter
= 0, shutdown will be denied. Counter after decrement: -1 Action ended 9:06:32: ExecuteAction. Return value 3.
MSI (c) (3C:68): Doing action: FatalErrorForm
Action start 9:06:32: FatalErrorForm.
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line1, to the right
Action ended 9:06:35: FatalErrorForm. Return value 1.
Action ended 9:06:35: INSTALL. Return value 3.
MSI (c) (3C:68): Destroying RemoteAPI object.
=== Logging stopped: 3/3/2004 9:06:35 ===
MSI (c) (3C:68): Note: 1: 1708
MSI (c) (3C:68): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (3C:68): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (3C:68): Product: WebPLM -- Installation failed.

MSI (c) (3C:68): Grabbed execution mutex.
MSI (c) (3C:68): Cleaning up uninstalled install packages, if any
exist
MSI (c) (3C:68): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/3/2004 9:06:35 ===

td******@online.microsoft.com (Todd Derksen [MSFT]) wrote in message news:<PI**************@cpmsftngxa06.phx.gbl>... Way down at the bottom of the log is this line:
"This setup requires the .NET Framework version 1.1.4322. Please install
the .NET Framework and run this setup again."

By upgrading Visual Studio you changed the version of the framework you
rely on. That is why it works on you dev machine but not your test machine.
To get it to work you can just install the framework on the target machine.
Fortunetly we have recently finished a bootstrapper to help you do this
during install.

Please see this site:
http://msdn.microsoft.com/vstudio/do...r/default.aspx
for the bootstrapper and help on how to use it.
_______________
Todd Derksen Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: ab*************@yahoo.com (abefuzzleduser2)
Newsgroups: microsoft.public.dotnet.framework.aspnet
Subject: Re: Error crystal websetup 9 install

=== Verbose logging started: 3/2/2004 15:40:02 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (24:F4): Resetting cached policy values
MSI (c) (24:F4): Machine policy value 'Debug' is 0
MSI (c) (24:F4): ******* RunEngine:
******* Product: WebSetup1.msi
******* Action:
******* CommandLine: **********
MSI (c) (24:F4): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (24:F4): Cloaking enabled.
MSI (c) (24:F4): End dialog not enabled
MSI (c) (24:F4): Original package ==> C:\PNETHCODE\WebSetup1.msi
MSI (c) (24:F4): Package we're running from ==>
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\2a0c3a84.m si
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Machine policy value 'TransformsSecure' is 0
MSI (c) (24:F4): User policy value 'TransformsAtSource' is 0
MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (24:F4): Transforms are not secure.
MSI (c) (24:F4): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
CLIENTUILEVEL=0 CLIENTPROCESSID=548 %HOMEPATH=\documents and
settings\administrator %HOMEDRIVE=c: %HOMESHARE=
MSI (c) (24:F4): Product Code passed to Engine.Initialize:
''
MSI (c) (24:F4): Product Code from property table before transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product Code from property table after transforms:
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
MSI (c) (24:F4): Product not registered: beginning first-time install
MSI (c) (24:F4): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (24:F4): User policy value 'SearchOrder' is 'nmu'
MSI (c) (24:F4): Adding new sources is allowed.
MSI (c) (24:F4): Package name extracted from package path:
'WebSetup1.msi'
MSI (c) (24:F4): Package to be registered: 'WebSetup1.msi'
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2729
MSI (c) (24:F4): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (24:F4): Machine policy value 'DisableMsi' is 0
MSI (c) (24:F4): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (24:F4): Product installation will be elevated because user is
admin and product is being installed per-machine.
MSI (c) (24:F4): Running product
'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
Product is assigned.
MSI (c) (24:F4): TRANSFORMS property is now:
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Favorites
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\NetHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\PrintHood
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Recent
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\SendTo
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Local Settings\Application Data
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\My Documents\My Pictures
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Administrative Tools
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs\Startup
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu\Programs
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Start Menu
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\administrator\Desktop
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Templates
MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (24:F4): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (24:F4): MSCOREE not loaded loading copy from system32
=== Logging started: 3/2/2004 15:40:03 ===
MSI (c) (24:F4): Machine policy value 'DisableRollback' is 0
MSI (c) (24:F4): User policy value 'DisableRollback' is 0
MSI (c) (24:F4): Doing action: INSTALL
Action start 15:40:03: INSTALL.
MSI (c) (24:F4): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (24:F4): Running UISequence
MSI (c) (24:F4): Doing action:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
Action start 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
Action ended 15:40:03:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
1.
MSI (c) (24:F4): Doing action:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8
Action start 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8.
Action ended 15:40:03:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8. Return value
1.
MSI (c) (24:F4): Doing action: DIRCA_CheckFX
Action start 15:40:03: DIRCA_CheckFX.
MSI (c) (24:F4): Creating MSIHANDLE (1) of type 790542 for thread 2548
Action ended 15:40:04: DIRCA_CheckFX. Return value 1.
MSI (c) (24:F4): Skipping action: ERRCA_UIANDADVERTISED (condition is
false)
MSI (c) (24:F4): Doing action: AppSearch
Action start 15:40:04: AppSearch.
MSI (c) (24:F4): Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 15:40:04: AppSearch. Return value 1.
MSI (c) (24:F4): Doing action: FindRelatedProducts
Action start 15:40:04: FindRelatedProducts.
Action ended 15:40:04: FindRelatedProducts. Return value 1.
MSI (c) (24:F4): Doing action: VSDCA_VsdLaunchConditions
Action start 15:40:04: VSDCA_VsdLaunchConditions.
MSI (c) (24:F4): Creating MSIHANDLE (7) of type 790542 for thread 2548
Action ended 15:40:04: VSDCA_VsdLaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: LaunchConditions
Action start 15:40:04: LaunchConditions.
Action ended 15:40:04: LaunchConditions. Return value 1.
MSI (c) (24:F4): Doing action: CCPSearch
Action start 15:40:04: CCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: CCPSearch. Return value 1.
MSI (c) (24:F4): Doing action: RMCCPSearch
Action start 15:40:04: RMCCPSearch.
MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 15:40:04: RMCCPSearch. Return value 0.
MSI (c) (24:F4): Doing action: ValidateProductID
Action start 15:40:04: ValidateProductID.
Action ended 15:40:04: ValidateProductID. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETVDIR
Action start 15:40:04: WEBCA_TARGETVDIR.
Action ended 15:40:04: WEBCA_TARGETVDIR. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_TARGETPORT
Action start 15:40:04: WEBCA_TARGETPORT.
Action ended 15:40:04: WEBCA_TARGETPORT. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_CreateURLs
Action start 15:40:04: WEBCA_CreateURLs.
MSI (c) (24:F4): Creating MSIHANDLE (11) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_CreateURLs. Return value 1.
MSI (c) (24:F4): Doing action: WEBCA_EvaluateURLsNoFail
Action start 15:40:05: WEBCA_EvaluateURLsNoFail.
MSI (c) (24:F4): Creating MSIHANDLE (15) of type 790542 for thread
2548
Action ended 15:40:05: WEBCA_EvaluateURLsNoFail. Return value 1.
MSI (c) (24:F4): Doing action: CostInitialize
Action start 15:40:05: CostInitialize.
Action ended 15:40:05: CostInitialize. Return value 1.
MSI (c) (24:F4): Doing action: FileCost
Action start 15:40:05: FileCost.
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Shortcut 3: -2147287038
Action ended 15:40:05: FileCost. Return value 1.
MSI (c) (24:F4): Doing action: IsolateComponents
Action start 15:40:05: IsolateComponents.
MSI (c) (24:F4): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
Action ended 15:40:05: IsolateComponents. Return value 1.
MSI (c) (24:F4): Skipping action: ResumeForm (condition is false)
MSI (c) (24:F4): Skipping action: MaintenanceForm (condition is false)
MSI (c) (24:F4): Doing action: CostFinalize
Action start 15:40:05: CostFinalize.
MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (24:F4): Target path resolution complete. Dumping Directory
table...
MSI (c) (24:F4): Note: target paths subject to change (via custom
actions or browsing)
MSI (c) (24:F4): Dir (target): Key: TARGETDIR , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
MSI (c) (24:F4): Dir (target): Key:
_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_CRT.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
C:\inetpub\wwwroot\WebSetup1\Application\
MSI (c) (24:F4): Dir (target): Key:
VC_Configurable_STL.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
C:\inetpub\wwwroot\WebSetup1\
MSI (c) (24:F4): Dir (target): Key:
ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
C:\Program Files\
MSI (c) (24:F4): Dir (target): Key:
CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
C:\Program Files\Common Files\
MSI (c) (24:F4): Dir (target): Key:
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
C:\Program Files\Common Files\Crystal Decisions\
MSI (c) (24:F4): Dir (target): Key:
Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\
MSI (c) (24:F4): Dir (target): Key:
Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Common Files\Crystal Decisions\1.0\Bin\
MSI (c) (24:F4): Dir (target): Key:
VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\
MSI (c) (24:F4): Dir (target): Key:
Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
MSI (c) (24:F4): Dir (target): Key:
CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
MSI (c) (24:F4): Dir (target): Key:
Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
MSI (c) (24:F4): Dir (target): Key:
image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\
MSI (c) (24:F4): Dir (target): Key:
Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\Tree\
MSI (c) (24:F4): Dir (target): Key:
ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
Files\Microsoft Visual Studio .NET 2003\Crystal
Reports\Viewers\images\ToolBar\
MSI (c) (24:F4): Dir (target): Key:
_BE2EDCE5150445189D19579BE86442FA , Object:
C:\inetpub\wwwroot\WebSetup1\bin\
MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 15:40:05: CostFinalize. Return value 1.
MSI (c) (24:F4): Doing action: WelcomeForm
Action start 15:40:05: WelcomeForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WelcomeForm, Line1, to the right
DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control95, to the right
DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: WebFolderForm, Control94, to the right
Action start 15:40:18: WEBCA_CreateURLs.
Action ended 15:40:18: WEBCA_CreateURLs. Return value 1.
Action start 15:40:18: WEBCA_EvaluateURLsMB.
Action ended 15:40:18: WEBCA_EvaluateURLsMB. Return value 1.
DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
right
DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
Action ended 15:40:21: WelcomeForm. Return value 1.
MSI (c) (24:F4): Doing action: ProgressForm
Action start 15:40:21: ProgressForm.
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: ProgressForm, Line1, to the right
Action ended 15:40:21: ProgressForm. Return value 1.
MSI (c) (24:F4): Doing action: ExecuteAction
Action start 15:40:21: ExecuteAction.
MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Incrementing counter to disable shutdown. Counter
after increment: 0
MSI (c) (24:F4): Switching to server:
TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\www root\WebPLM\bin\"
TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
This setup requires the .NET Framework version 1.1.4322. Please
install the .NET Framework and run this setup again. The .NET
Framework can be obtained from the web. Would you like to do this
now?" VSDNETMSG="This setup requires the .NET Framework vers
ion 1.1.4322. Please install the .NET Framework and run this setup
again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Prog ram F
iles\Microsoft Visual Studio .NET 2003\"
CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8="C:\Program
Files\Common Files\Crystal Decisions\"
INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E=" C:\inetpub\wwwroot\WebPLM\

Application\"
_0C5CF8AAAD6E4713B81
FE124AAA395F1="C:\ine
MSI (c) (24:F4): Back from server. Return value: 1603
MSI (c) (24:F4): Decrementing counter to disable shutdown. If counter
= 0, shutdown will be denied. Counter after decrement: -1

Action ended 15:40:21: ExecuteAction. Return value 3.
MSI (c) (24:F4): Doing action: FatalErrorForm
Action start 15:40:21: FatalErrorForm.
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2826. The arguments are: FatalErrorForm, Line1, to the right
Action ended 15:40:22: FatalErrorForm. Return value 1.
Action ended 15:40:22: INSTALL. Return value 3.
MSI (c) (24:F4): Destroying RemoteAPI object.
=== Logging stopped: 3/2/2004 15:40:22 ===
MSI (c) (24:F4): Note: 1: 1708
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (24:F4): Product: WebPLM -- Installation failed.

MSI (c) (24:F4): Grabbed execution mutex.
MSI (c) (24:F4): Cleaning up uninstalled install packages, if any
exist
MSI (c) (24:F4): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/2/2004 15:40:22 ===

"p" <be********@yahoo.com> wrote in message

news:<#v*************@TK2MSFTNGP12.phx.gbl>...
WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I also have Crystal 9 pro on my development machine. The web app runs fine on my dev machine but am having problems deploying. I created the websetup and
built the MSI, have the bundled version. Copied to webserver and ran
Websetup.msi. Said I had to remove old version, which I did, then reran
WebSetup.msi and keeps giving me this error. "The installer was interrupted before WebApp could be installed. You need to restart the installer to try again." I checked event log just general error "WebApp -- Installation
Failed" ID 11708

Can anyone help? our site is offline till we get this crystal fixed!

Thanks in advance
P

Nov 18 '05 #7

P: n/a
Sorry I did not get back to this earlier, I lost it somewhere in my message
board tracking. If you are still having problems let me know by replying
to this message, a further examination of your log leads me to believe a
custom action is failing.

Todd Derksen
--------------------
Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: ab*************@yahoo.com (abefuzzleduser2)
Newsgroups: microsoft.public.dotnet.framework.aspnet
Subject: Re: Error crystal websetup 9 install

Todd,

The production machine has both 1.0.3705 and 1.1.4322. I converted
most of the asp.net to use 1.1 but I may have some websites using 1.0?
Should I try removing 1.0?

Thanks
P
\td******@online.microsoft.com (Todd Derksen [MSFT]) wrote in message

news:<PI**************@cpmsftngxa06.phx.gbl>...
Way down at the bottom of the log is this line:
"This setup requires the .NET Framework version 1.1.4322. Please install the .NET Framework and run this setup again."

By upgrading Visual Studio you changed the version of the framework you
rely on. That is why it works on you dev machine but not your test machine. To get it to work you can just install the framework on the target machine. Fortunetly we have recently finished a bootstrapper to help you do this
during install.

Please see this site:
http://msdn.microsoft.com/vstudio/do...r/default.aspx for the bootstrapper and help on how to use it.
_______________
Todd Derksen Visual Basic Deployment Test Team
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>From: ab*************@yahoo.com (abefuzzleduser2)
>Newsgroups: microsoft.public.dotnet.framework.aspnet
>Subject: Re: Error crystal websetup 9 install
>
>=== Verbose logging started: 3/2/2004 15:40:02 Build type: SHIP
>UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
>===
>MSI (c) (24:F4): Resetting cached policy values
>MSI (c) (24:F4): Machine policy value 'Debug' is 0
>MSI (c) (24:F4): ******* RunEngine:
> ******* Product: WebSetup1.msi
> ******* Action:
> ******* CommandLine: **********
>MSI (c) (24:F4): Machine policy value 'DisableUserInstalls' is 0
>MSI (c) (24:F4): Cloaking enabled.
>MSI (c) (24:F4): End dialog not enabled
>MSI (c) (24:F4): Original package ==> C:\PNETHCODE\WebSetup1.msi
>MSI (c) (24:F4): Package we're running from ==>
>C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\2a0c3a84.m si
>MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
>ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
>MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
>MSI (c) (24:F4): Machine policy value 'TransformsSecure' is 0
>MSI (c) (24:F4): User policy value 'TransformsAtSource' is 0
>MSI (c) (24:F4): APPCOMPAT: looking for appcompat database entry with
>ProductCode '{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'.
>MSI (c) (24:F4): APPCOMPAT: no matching ProductCode found in database.
>MSI (c) (24:F4): Transforms are not secure.
>MSI (c) (24:F4): Command Line: CURRENTDIRECTORY=C:\PNETHCODE
>CLIENTUILEVEL=0 CLIENTPROCESSID=548 %HOMEPATH=\documents and
>settings\administrator %HOMEDRIVE=c: %HOMESHARE=
>MSI (c) (24:F4): Product Code passed to Engine.Initialize:
>''
>MSI (c) (24:F4): Product Code from property table before transforms:
>'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
>MSI (c) (24:F4): Product Code from property table after transforms:
>'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}'
>MSI (c) (24:F4): Product not registered: beginning first-time install
>MSI (c) (24:F4): Entering CMsiConfigurationManager::SetLastUsedSource.
>MSI (c) (24:F4): User policy value 'SearchOrder' is 'nmu'
>MSI (c) (24:F4): Adding new sources is allowed.
>MSI (c) (24:F4): Package name extracted from package path:
>'WebSetup1.msi'
>MSI (c) (24:F4): Package to be registered: 'WebSetup1.msi'
>MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2729
>MSI (c) (24:F4): Note: 1: 2262 2: AdminProperties 3: -2147287038
>MSI (c) (24:F4): Machine policy value 'DisableMsi' is 0
>MSI (c) (24:F4): Machine policy value 'AlwaysInstallElevated' is 0
>MSI (c) (24:F4): User policy value 'AlwaysInstallElevated' is 0
>MSI (c) (24:F4): Product installation will be elevated because user is
>admin and product is being installed per-machine.
>MSI (c) (24:F4): Running product
>'{1824CFE6-7BB8-4919-8D8A-86FC8F6B3899}' with elevated privileges:
>Product is assigned.
>MSI (c) (24:F4): TRANSFORMS property is now:
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Application Data
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Favorites
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\NetHood
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\My Documents
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\PrintHood
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Recent
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\SendTo
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Templates
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Application Data
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Local Settings\Application Data
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\My Documents\My Pictures
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Start Menu\Programs\Administrative Tools
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Start Menu\Programs\Startup
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Start Menu\Programs
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Start Menu
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Desktop
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Start Menu\Programs\Administrative Tools
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Start Menu\Programs\Startup
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Start Menu\Programs
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Start Menu
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\administrator\Desktop
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\Documents and
>Settings\All Users\Templates
>MSI (c) (24:F4): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
>MSI (c) (24:F4): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0
>5: 16
>MSI (c) (24:F4): MSCOREE not loaded loading copy from system32
>=== Logging started: 3/2/2004 15:40:03 ===
>MSI (c) (24:F4): Machine policy value 'DisableRollback' is 0
>MSI (c) (24:F4): User policy value 'DisableRollback' is 0
>MSI (c) (24:F4): Doing action: INSTALL
>Action start 15:40:03: INSTALL.
>MSI (c) (24:F4): UI Sequence table 'InstallUISequence' is present and
>populated.
>MSI (c) (24:F4): Running UISequence
>MSI (c) (24:F4): Doing action:
>CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8
>Action start 15:40:03:
>CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8.
>Action ended 15:40:03:
>CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8. Return value
>1.
>MSI (c) (24:F4): Doing action:
>ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8
>Action start 15:40:03:
>ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8.
>Action ended 15:40:03:
>ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8. Return value
>1.
>MSI (c) (24:F4): Doing action: DIRCA_CheckFX
>Action start 15:40:03: DIRCA_CheckFX.
>MSI (c) (24:F4): Creating MSIHANDLE (1) of type 790542 for thread 2548
>Action ended 15:40:04: DIRCA_CheckFX. Return value 1.
>MSI (c) (24:F4): Skipping action: ERRCA_UIANDADVERTISED (condition is
>false)
>MSI (c) (24:F4): Doing action: AppSearch
>Action start 15:40:04: AppSearch.
>MSI (c) (24:F4): Note: 1: 2262 2: Signature 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: CompLocator 3: -2147287038
>Action ended 15:40:04: AppSearch. Return value 1.
>MSI (c) (24:F4): Doing action: FindRelatedProducts
>Action start 15:40:04: FindRelatedProducts.
>Action ended 15:40:04: FindRelatedProducts. Return value 1.
>MSI (c) (24:F4): Doing action: VSDCA_VsdLaunchConditions
>Action start 15:40:04: VSDCA_VsdLaunchConditions.
>MSI (c) (24:F4): Creating MSIHANDLE (7) of type 790542 for thread 2548
>Action ended 15:40:04: VSDCA_VsdLaunchConditions. Return value 1.
>MSI (c) (24:F4): Doing action: LaunchConditions
>Action start 15:40:04: LaunchConditions.
>Action ended 15:40:04: LaunchConditions. Return value 1.
>MSI (c) (24:F4): Doing action: CCPSearch
>Action start 15:40:04: CCPSearch.
>MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
>Action ended 15:40:04: CCPSearch. Return value 1.
>MSI (c) (24:F4): Doing action: RMCCPSearch
>Action start 15:40:04: RMCCPSearch.
>MSI (c) (24:F4): Note: 1: 2262 2: CCPSearch 3: -2147287038
>Action ended 15:40:04: RMCCPSearch. Return value 0.
>MSI (c) (24:F4): Doing action: ValidateProductID
>Action start 15:40:04: ValidateProductID.
>Action ended 15:40:04: ValidateProductID. Return value 1.
>MSI (c) (24:F4): Doing action: WEBCA_TARGETVDIR
>Action start 15:40:04: WEBCA_TARGETVDIR.
>Action ended 15:40:04: WEBCA_TARGETVDIR. Return value 1.
>MSI (c) (24:F4): Doing action: WEBCA_TARGETPORT
>Action start 15:40:04: WEBCA_TARGETPORT.
>Action ended 15:40:04: WEBCA_TARGETPORT. Return value 1.
>MSI (c) (24:F4): Doing action: WEBCA_CreateURLs
>Action start 15:40:04: WEBCA_CreateURLs.
>MSI (c) (24:F4): Creating MSIHANDLE (11) of type 790542 for thread
>2548
>Action ended 15:40:05: WEBCA_CreateURLs. Return value 1.
>MSI (c) (24:F4): Doing action: WEBCA_EvaluateURLsNoFail
>Action start 15:40:05: WEBCA_EvaluateURLsNoFail.
>MSI (c) (24:F4): Creating MSIHANDLE (15) of type 790542 for thread
>2548
>Action ended 15:40:05: WEBCA_EvaluateURLsNoFail. Return value 1.
>MSI (c) (24:F4): Doing action: CostInitialize
>Action start 15:40:05: CostInitialize.
>Action ended 15:40:05: CostInitialize. Return value 1.
>MSI (c) (24:F4): Doing action: FileCost
>Action start 15:40:05: FileCost.
>MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Class 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Extension 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: TypeLib 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: IniFile 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: MoveFile 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: DuplicateFile 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: ReserveCost 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Shortcut 3: -2147287038
>Action ended 15:40:05: FileCost. Return value 1.
>MSI (c) (24:F4): Doing action: IsolateComponents
>Action start 15:40:05: IsolateComponents.
>MSI (c) (24:F4): Note: 1: 2262 2: IsolatedComponent 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: BindImage 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
>Action ended 15:40:05: IsolateComponents. Return value 1.
>MSI (c) (24:F4): Skipping action: ResumeForm (condition is false)
>MSI (c) (24:F4): Skipping action: MaintenanceForm (condition is false)
>MSI (c) (24:F4): Doing action: CostFinalize
>Action start 15:40:05: CostFinalize.
>MSI (c) (24:F4): Note: 1: 2262 2: Patch 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Condition 3: -2147287038
>MSI (c) (24:F4): Target path resolution complete. Dumping Directory
>table...
>MSI (c) (24:F4): Note: target paths subject to change (via custom
>actions or browsing)
>MSI (c) (24:F4): Dir (target): Key: TARGETDIR , Object:
>C:\inetpub\wwwroot\WebSetup1\
>MSI (c) (24:F4): Dir (target): Key: WindowsFolder , Object: C:\WINNT\
>MSI (c) (24:F4): Dir (target): Key:
>_0C5CF8AAAD6E4713B81FE124AAA395F1 , Object:
>C:\inetpub\wwwroot\WebSetup1\bin\
>MSI (c) (24:F4): Dir (target): Key:
>VC_Configurable_CRT.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
>C:\inetpub\wwwroot\WebSetup1\
>MSI (c) (24:F4): Dir (target): Key:
>INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E , Object:
>C:\inetpub\wwwroot\WebSetup1\Application\
>MSI (c) (24:F4): Dir (target): Key:
>VC_Configurable_STL.3643236F_FC70_11D3_A536_00902 78A1BB8 , Object:
>C:\inetpub\wwwroot\WebSetup1\
>MSI (c) (24:F4): Dir (target): Key:
>ProgramFilesFolder.3643236F_FC70_11D3_A536_009027 8A1BB8 , Object:
>C:\Program Files\
>MSI (c) (24:F4): Dir (target): Key:
>CommonFilesFolder.3643236F_FC70_11D3_A536_0090278 A1BB8 , Object:
>C:\Program Files\Common Files\
>MSI (c) (24:F4): Dir (target): Key:
>CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8 , Object:
>C:\Program Files\Common Files\Crystal Decisions\
>MSI (c) (24:F4): Dir (target): Key:
>Version.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Common Files\Crystal Decisions\1.0\
>MSI (c) (24:F4): Dir (target): Key:
>Shared_Bin.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Common Files\Crystal Decisions\1.0\Bin\
>MSI (c) (24:F4): Dir (target): Key:
>VS7.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\
>MSI (c) (24:F4): Dir (target): Key:
>Crystal_Reports.3643236F_FC70_11D3_A536_0090278A1 BB8 , Object:
>C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\
>MSI (c) (24:F4): Dir (target): Key:
>CRNET.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\
>MSI (c) (24:F4): Dir (target): Key:
>Viewers.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers\
>MSI (c) (24:F4): Dir (target): Key:
>image.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\Crystal
>Reports\Viewers\images\
>MSI (c) (24:F4): Dir (target): Key:
>Trees.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\Crystal
>Reports\Viewers\images\Tree\
>MSI (c) (24:F4): Dir (target): Key:
>ToolBars.3643236F_FC70_11D3_A536_0090278A1BB8 , Object: C:\Program
>Files\Microsoft Visual Studio .NET 2003\Crystal
>Reports\Viewers\images\ToolBar\
>MSI (c) (24:F4): Dir (target): Key:
>_BE2EDCE5150445189D19579BE86442FA , Object:
>C:\inetpub\wwwroot\WebSetup1\bin\
>MSI (c) (24:F4): Note: 1: 2262 2: RemoveFile 3: -2147287038
>Action ended 15:40:05: CostFinalize. Return value 1.
>MSI (c) (24:F4): Doing action: WelcomeForm
>Action start 15:40:05: WelcomeForm.
>Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
>Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
>DEBUG: Error 2826: Control Line2 on dialog WelcomeForm extends beyond
>the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WelcomeForm, Line2, to the right
>DEBUG: Error 2826: Control BannerBmp on dialog WelcomeForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WelcomeForm, BannerBmp, to the right
>Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS
>Sans Serif, 0
>DEBUG: Error 2826: Control Line1 on dialog WelcomeForm extends beyond
>the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WelcomeForm, Line1, to the right
>DEBUG: Error 2826: Control BannerBmp on dialog WebFolderForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WebFolderForm, BannerBmp, to the right
>DEBUG: Error 2826: Control Control95 on dialog WebFolderForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WebFolderForm, Control95, to the right
>DEBUG: Error 2826: Control Control94 on dialog WebFolderForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: WebFolderForm, Control94, to the right
>Action start 15:40:18: WEBCA_CreateURLs.
>Action ended 15:40:18: WEBCA_CreateURLs. Return value 1.
>Action start 15:40:18: WEBCA_EvaluateURLsMB.
>Action ended 15:40:18: WEBCA_EvaluateURLsMB. Return value 1.
>DEBUG: Error 2826: Control Line2 on dialog ConfirmInstallForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ConfirmInstallForm, Line2, to the right
>DEBUG: Error 2826: Control BannerBmp on dialog ConfirmInstallForm
>extends beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ConfirmInstallForm, BannerBmp, to the
>right
>DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ConfirmInstallForm, Line1, to the right
>Action ended 15:40:21: WelcomeForm. Return value 1.
>MSI (c) (24:F4): Doing action: ProgressForm
>Action start 15:40:21: ProgressForm.
>DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ProgressForm, Line2, to the right
>DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ProgressForm, BannerBmp, to the right
>DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: ProgressForm, Line1, to the right
>Action ended 15:40:21: ProgressForm. Return value 1.
>MSI (c) (24:F4): Doing action: ExecuteAction
>Action start 15:40:21: ExecuteAction.
>MSI (c) (24:F4): Grabbed execution mutex.
>MSI (c) (24:F4): Incrementing counter to disable shutdown. Counter
>after increment: 0
>MSI (c) (24:F4): Switching to server:
>TARGETDIR="C:\inetpub\wwwroot\WebPLM\"
>_BE2EDCE5150445189D19579BE86442FA="C:\inetpub\www root\WebPLM\bin\"
>TARGETVDIR="WebPLM" TARGETPORT="80" TARGETURL="http://nacr9/WebPLM"
>IISVERSION="#5" ALLUSERS="1" VSDNETURLMSG="
>This setup requires the .NET Framework version 1.1.4322. Please
>install the .NET Framework and run this setup again. The .NET
>Framework can be obtained from the web. Would you like to do this
>now?" VSDNETMSG="This setup requires the .NET Framework vers
>ion 1.1.4322. Please install the .NET Framework and run this setup
>again." CRNET.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Pro gram
>Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Crystal.NET\"
>VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Prog ram F
>iles\Microsoft Visual Studio .NET 2003\"
>CRYSTALDECISIONS.3643236F_FC70_11D3_A536_0090278A 1BB8="C:\Program
>Files\Common Files\Crystal Decisions\"

INSTALLDIR.6F2B3983_59B8_11D3_B360_00A0C9DA500E=" C:\inetpub\wwwroot\WebPLM\
Application\"
>_0C5CF8AAAD6E4713B81
>FE124AAA395F1="C:\ine
>MSI (c) (24:F4): Back from server. Return value: 1603
>MSI (c) (24:F4): Decrementing counter to disable shutdown. If counter
>>= 0, shutdown will be denied. Counter after decrement: -1
>Action ended 15:40:21: ExecuteAction. Return value 3.
>MSI (c) (24:F4): Doing action: FatalErrorForm
>Action start 15:40:21: FatalErrorForm.
>DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: FatalErrorForm, Line2, to the right
>DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
>DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
>beyond the boundaries of the dialog to the right by 3 pixels
>The installer has encountered an unexpected error installing this
>package. This may indicate a problem with this package. The error code
>is 2826. The arguments are: FatalErrorForm, Line1, to the right
>Action ended 15:40:22: FatalErrorForm. Return value 1.
>Action ended 15:40:22: INSTALL. Return value 3.
>MSI (c) (24:F4): Destroying RemoteAPI object.
>=== Logging stopped: 3/2/2004 15:40:22 ===
>MSI (c) (24:F4): Note: 1: 1708
>MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
>MSI (c) (24:F4): Note: 1: 2262 2: Error 3: -2147287038
>MSI (c) (24:F4): Product: WebPLM -- Installation failed.
>
>MSI (c) (24:F4): Grabbed execution mutex.
>MSI (c) (24:F4): Cleaning up uninstalled install packages, if any
>exist
>MSI (c) (24:F4): MainEngineThread is returning 1603
>=== Verbose logging stopped: 3/2/2004 15:40:22 ===
>
>
>
>"p" <be********@yahoo.com> wrote in message

news:<#v*************@TK2MSFTNGP12.phx.gbl>...
>> WE had a Crystal 8 WebApp using vs 2002 which we upgraded to VS2003. I
also
>> have Crystal 9 pro on my development machine. The web app runs fine
on my
>> dev machine but am having problems deploying. I created the websetup
and >> built the MSI, have the bundled version. Copied to webserver and ran
>> Websetup.msi. Said I had to remove old version, which I did, then reran >> WebSetup.msi and keeps giving me this error. "The installer was

interrupted
>> before WebApp could be installed. You need to restart the installer

to try
>> again." I checked event log just general error "WebApp -- Installation
>> Failed" ID 11708
>>
>> Can anyone help? our site is offline till we get this crystal fixed!
>>
>> Thanks in advance
>> P
>


Nov 18 '05 #8

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