Some users cannot fill out the user account.

[Grant]

I have some users cannot fill out the user account information. First page
ask them for a code then the second page ask for the user information. When
they click on continue in user information page, it takes them back to the
default page. I have a if statement "if session(user_name") = "" then
response.redirect ("default.aspx") . Why is the session variables not
holding or not being populated? I changed the session state to "stateserver"
but it is not helping. This does not work for ten out of 600 users.

Any idea what is going on?

[S. Justin Gengo]

Grant,

Sessions depend on cookies. Do these users have cookies disabled?

You can switch sessions to run in cookieless mode (which uses the query
string instead). It may fix your problem.

Sincerely,

--
S. Justin Gengo, MCP
Web Developer

Free code library at:
www.aboutfortunate.com

"Out of chaos comes order."
Nietzche
"Grant" <Gr*************@nutrikids.com> wrote in message
news:OM**************@TK2MSFTNGP12.phx.gbl...

I have some users cannot fill out the user account information. First page
ask them for a code then the second page ask for the user information. When they click on continue in user information page, it takes them back to the
default page. I have a if statement "if session(user_name") = "" then
response.redirect ("default.aspx") . Why is the session variables not
holding or not being populated? I changed the session state to "stateserver" but it is not helping. This does not work for ten out of 600 users.

Any idea what is going on?

[Grant]

I assume you mean setting the cookieless to true in web.config. If so, I had
problem with that because the images were not loading anymore and the
website did not honor the CSS file because the url shows localhost/pay/(some
garbage here)/default.aspx.

Why and how can I correct that?

How is the information stored it cookie is set to true?
"S. Justin Gengo" <sj*****@aboutfortunate.com> wrote in message
news:%2****************@TK2MSFTNGP09.phx.gbl...

Grant,

Sessions depend on cookies. Do these users have cookies disabled?

You can switch sessions to run in cookieless mode (which uses the query
string instead). It may fix your problem.

Sincerely,

--
S. Justin Gengo, MCP
Web Developer

Free code library at:
www.aboutfortunate.com

"Out of chaos comes order."
Nietzche
"Grant" <Gr*************@nutrikids.com> wrote in message
news:OM**************@TK2MSFTNGP12.phx.gbl...

I have some users cannot fill out the user account information. First page ask them for a code then the second page ask for the user information.

When

they click on continue in user information page, it takes them back to the default page. I have a if statement "if session(user_name") = "" then
response.redirect ("default.aspx") . Why is the session variables not
holding or not being populated? I changed the session state to

"stateserver"

but it is not helping. This does not work for ten out of 600 users.

Any idea what is going on?

[Marina]

Were you using full URL paths or relative paths for your CSS and images?

"Grant" <Gr*************@nutrikids.com> wrote in message
news:OQ****************@tk2msftngp13.phx.gbl...

I assume you mean setting the cookieless to true in web.config. If so, I had problem with that because the images were not loading anymore and the
website did not honor the CSS file because the url shows localhost/pay/(some garbage here)/default.aspx.

Why and how can I correct that?

How is the information stored it cookie is set to true?
"S. Justin Gengo" <sj*****@aboutfortunate.com> wrote in message
news:%2****************@TK2MSFTNGP09.phx.gbl...

Grant,

Sessions depend on cookies. Do these users have cookies disabled?

You can switch sessions to run in cookieless mode (which uses the query
string instead). It may fix your problem.

Sincerely,

--
S. Justin Gengo, MCP
Web Developer

Free code library at:
www.aboutfortunate.com

"Out of chaos comes order."
Nietzche
"Grant" <Gr*************@nutrikids.com> wrote in message
news:OM**************@TK2MSFTNGP12.phx.gbl...

I have some users cannot fill out the user account information. First page ask them for a code then the second page ask for the user information.

When

they click on continue in user information page, it takes them back to the default page. I have a if statement "if session(user_name") = "" then
response.redirect ("default.aspx") . Why is the session variables not
holding or not being populated? I changed the session state to

"stateserver"

but it is not helping. This does not work for ten out of 600 users.

Any idea what is going on?

[Grant]

I am using relative path.
"Marina" <zl*******@nospam.hotmail.com> wrote in message
news:uJ**************@TK2MSFTNGP09.phx.gbl...

Were you using full URL paths or relative paths for your CSS and images?

"Grant" <Gr*************@nutrikids.com> wrote in message
news:OQ****************@tk2msftngp13.phx.gbl...

I assume you mean setting the cookieless to true in web.config. If so, I

had

problem with that because the images were not loading anymore and the
website did not honor the CSS file because the url shows

localhost/pay/(some

garbage here)/default.aspx.

Why and how can I correct that?

How is the information stored it cookie is set to true?
"S. Justin Gengo" <sj*****@aboutfortunate.com> wrote in message
news:%2****************@TK2MSFTNGP09.phx.gbl...

Grant,

Sessions depend on cookies. Do these users have cookies disabled?

You can switch sessions to run in cookieless mode (which uses the query string instead). It may fix your problem.

Sincerely,

--
S. Justin Gengo, MCP
Web Developer

Free code library at:
www.aboutfortunate.com

"Out of chaos comes order."
Nietzche
"Grant" <Gr*************@nutrikids.com> wrote in message
news:OM**************@TK2MSFTNGP12.phx.gbl...
> I have some users cannot fill out the user account information. First

page

> ask them for a code then the second page ask for the user

information. When
> they click on continue in user information page, it takes them back to the

> default page. I have a if statement "if session(user_name") = ""

then > response.redirect ("default.aspx") . Why is the session variables not > holding or not being populated? I changed the session state to
"stateserver"
> but it is not helping. This does not work for ten out of 600 users. >
>
>
> Any idea what is going on?
>
>

[Grant]

Here is the scope.

I have set the cookieless to true. In order for the CSS and the image to
work correctly, I had to add aspnet_filter.dll to the ISAPI Filters tab.

I will let you know if the user continues to have problem or not.

"Grant" <Gr*************@nutrikids.com> wrote in message
news:%2****************@tk2msftngp13.phx.gbl...

I am using relative path.
"Marina" <zl*******@nospam.hotmail.com> wrote in message
news:uJ**************@TK2MSFTNGP09.phx.gbl...

Were you using full URL paths or relative paths for your CSS and images?

"Grant" <Gr*************@nutrikids.com> wrote in message
news:OQ****************@tk2msftngp13.phx.gbl...

I assume you mean setting the cookieless to true in web.config. If so,

I

had

problem with that because the images were not loading anymore and the
website did not honor the CSS file because the url shows localhost/pay/(some

garbage here)/default.aspx.

Why and how can I correct that?

How is the information stored it cookie is set to true?
"S. Justin Gengo" <sj*****@aboutfortunate.com> wrote in message
news:%2****************@TK2MSFTNGP09.phx.gbl...
> Grant,
>
> Sessions depend on cookies. Do these users have cookies disabled?
>
> You can switch sessions to run in cookieless mode (which uses the

query > string instead). It may fix your problem.
>
> Sincerely,
>
> --
> S. Justin Gengo, MCP
> Web Developer
>
> Free code library at:
> www.aboutfortunate.com
>
> "Out of chaos comes order."
> Nietzche
>
>
> "Grant" <Gr*************@nutrikids.com> wrote in message
> news:OM**************@TK2MSFTNGP12.phx.gbl...
> > I have some users cannot fill out the user account information. First page
> > ask them for a code then the second page ask for the user information. > When
> > they click on continue in user information page, it takes them

back to the
> > default page. I have a if statement "if session(user_name") = "" then > > response.redirect ("default.aspx") . Why is the session variables not > > holding or not being populated? I changed the session state to
> "stateserver"
> > but it is not helping. This does not work for ten out of 600

users.

>
> >
> >
> > Any idea what is going on?
> >
> >
>
>