CreateMHTMLBody timeout

[viktorka]

The code below works fine on the Win 2K, however, when I run it on the Win 2008 it gives timeout on the
.CreateMHTMLBody "http://www.something.com"
The rest of the classic asp codes work fine on Win 2008, except this one. It there any additional setting that has to be set on IIS that I'm missing?

<%''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
'list of email addresses (separated by coma) is in the strTo 
 
Function SendEmail(strFrom, strSubject, strBody, strTo) 
 
    'set email settings        
    Const cdoSendUsingPort          = 2
    Const cdoBasic                  = 1
 
    Dim objConfig  ' As CDO.Configuration
    Dim objMessage ' As CDO.Message
    Dim Fields     ' As ADODB.Fields
 
    ' Get a handle on the config object and it's fields
    Set objConfig = Server.CreateObject("CDO.Configuration")
    Set Fields = objConfig.Fields
 
    ' Set config fields we care about
    With Fields
        .Item(cdoSendUsingMethod)       = cdoSendUsingPort
        .Item(cdoSMTPServer)            = "************"
        .Item(cdoSMTPServerPort)        = 587
        .Item(cdoSMTPConnectionTimeout) = 10
        .Item(cdoSMTPAuthenticate)      = cdoBasic
        .Item(cdoSendUserName)          = "************"
        .Item(cdoSendPassword)          = "*******"
        .Update
    End With
 
    Set objMessage = Server.CreateObject("CDO.Message")
    Set objMessage.Configuration = objConfig
 
    With objMessage
        .From     = strFrom
        .Subject  = strSubject
 
        'set html or text body of the email
        if lcase(left(strBody,4)) = "http" then
               .CreateMHTMLBody strBody
        else
            .TextBody = strBody
        end if
 
           EmailList = split(strTo, ",")
        for intCount = 0 to uBound(EmailList) 
            .To = EmailList(intCount)
            .Send
        next
    End With
 
    Set Fields = Nothing
    Set objMessage = Nothing
    Set objConfig = Nothing
 
    SendEmail = "TRUE"
 
End Function 
 
 
%>

[jhardman]

I find sending mail with asp to be very bothersome, I avoid where possible. I have gotten timeouts in the past when there were more than two or three recipients, and when emails were being blocked. So first off, check if it still times out with very small messages / only one email address.

Jared

[viktorka]

Timeout is not when message is sent (read the post above).
Timeout is when HTML page is loaded into HTMLBody.

I have no trouble sending text messages.
I have no trouble sending HTML messages that are created by asp (not loaded from web).
I have no problem sending big messages.
I have no problem sending bulk of messages.

As I mentioned, the problem is when I attempt to load web page. And this problem is on our new server Win 2008. The old server with Win 2k executes all codes perfectly.

[jhardman]

It sounds to me like it's not a problem with windows2008 per se, but a permissions or security setting that prevents you from loading the outside file. Do you have "on error resume next" in place? Sometimes this will mask the real problem and only give you a timeout error.

Jared

[viktorka]

@jhardman
It could be as you said "security setting that prevents from loading the outside file" at least it looks like that.

I tried vb.ten by using system.web.mail and system.net.mail classes and have run into the same problem on the similar line of code when I attempted to download an online file - Timeout error message.

If this is a security setting where would you recommend checking it? I tried do the same by turning off firewall - did not helped.

[viktorka]

@viktorka
I think I found the source of a problem. Yet, not sure how to fix it.

The difference between first server (where CreateMHTMLBody works) and second server (where CreateMHTMLBody does not works)is that on the first one each of website (26 in total) has a unique IP address and on the second one all websites are on the same IP - IIS binding is based on the Host Names. It looks like when CreateMHTMLBody is trying to access a website by it's domain name and this website is on the same server but does not have a unique IP - it times out. It works only when I place a page that CreateMHTMLBody tries to access on the main web site (binding is not based on the host name). In summary I may use CreateMHTMLBody to send pages from only on one of 26 our websites on that server.

[jhardman]

I've asked some IIS experts to weigh in, you got me stumped. Your reasoning sounds solid though.

Jared

[Denburt]

@viktorka
I would suggest you verify the following then let us know if it helps to resolve the issue or not.

I have quoted the following Note from the following link (hope this helps).
http://technet.microsoft.com/en-us/l...8WS.10%29.aspx

"After you configure a host header or multiple host headers for an IP address, you must register the host headers with the appropriate name resolution system. If your computer is on an intranet, register the host header name or names with the intranet's name resolution system. If your computer is on the Internet, register the host header name or names with the Domain Name System (DNS), which is administered by InterNic."

[viktorka]

I do not have DNS set at all.
IIS binding works pretty fine with all websites I have.
I'm not sure if I should install DNS. I can solve my problem by moving all mail files into the main website.
Unless there could be other issues that I'm not aware off caused by absence of DNS

[Denburt]

@viktorka
Yes so many variables and possibilities as to how things are set up and can be set up it can be really hard to find a solution to an issue like this on a forum.

I don't mind trying though...

1. I was wondering if the page you are trying to send might be an asp page such as default.aspx or index.aspx? I have seen issues there before.

2. Have you tried sending it as a file verses using the HTTP: syntax? file://somefolder/test.htm You might even try removing the word file and send it as: //somefolder/test.htm

3. What kind of authentication are you using on your server? The following article may help you determine if it is security related and has many links to help you with any security related issues.
http://support.microsoft.com/kb/280383/

Well that's what I have for now let us know if this helps or if you have any further questions or remarks then we can go from there.