not able to open dialog box on windows vista

[wassimdaccache]

Dear expert


I am using internet explorer 7 on windows vista.

I am trying to open a dialog box through a website to upload an image.

an error is always occurring.
kindly find attached the error details.

line : 1369
Char: 4
Error: Object doesn't support this property or method: 'Addpic1.Loadpic'
code:0
url:https//enjazit.com.sa/visaapp/visa_company_a.asp

Meanwhile this dialog box is opening well on other system using windows vista and explorer 7.0


Any suggestions please it would be appreciated



Thank you in advance & best regrads


WASSIM S DACCACHE

[jhardman]

could you show your code around the line in question?

Jared

[wassimdaccache]

could you show your code around the line in question?

Jared

Thank you for your reply

Actually it is not my code it is a website for the embassy and I am the IT guy in an agency company. My boss bought 2 laptops (vista operating system + internet explorer 7.0)

All people are using this website and it is working well. The problem is on my boss laptop once he click on the button to open the dialog box for uploading a picture the error above occur. I though it is a OS configuration but it is not.

I read in the link that it is .asp form so I thought somebody here might help.

Regards


WASSIM S DACCACHE

[jhardman]

Thank you for your reply

Actually it is not my code it is a website for the embassy and I am the IT guy in an agency company. My boss bought 2 laptops (vista operating system + internet explorer 7.0)

All people are using this website and it is working well. The problem is on my boss laptop once he click on the button to open the dialog box for uploading a picture the error above occur. I though it is a OS configuration but it is not.

I read in the link that it is .asp form so I thought somebody here might help.

Regards


WASSIM S DACCACHE

Wassim,

it shouldn't be an OS problem, ASP scripts are handled entirely on the server and only pure HTML code is sent to the user, that is the reason that ASP is used in cases like this.

When you say "the button to open the dialog box for uploading a picture", do you mean a standard HTML file input? It usually looks like a text box with a button next to it labeled "Browse". This is the method built in to HTML for uploading a file. If it doesn't use the standard, then there is probably some custom control working, maybe a Java applet. There could conceivably be a security setting on your boss' PC that is preventing the applet from running.

Unless you can loosen security on your boss' pc, I think you will need to ask the web developer for help resolving the problem.

Jared