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msxml3.dll error '80070005' Access is denied. - Loading XML file from shared folder

Here is a nasty issue that has been giving me grief for the last couple days. This requires good knowledge of IIS, MSXML, and Windows/NTFS permissions.

We have an existing ASP (VBScript) app hosted on IIS 6.0 (W2K3). We need to restrict access to specific users within our company network. To reduce development effort I figured the easiest solution was to enable Integrated Windows Authentication. However once I enable IWA and disable Anonymous access, the app generates the following error:

msxml3.dll error '80070005'

Access is denied.

/training/quickstart/functions.asp, line 172

The relevant code:
Expand|Select|Wrap|Line Numbers
  1. 'g_sClassInfoXMLPath set to "\\JRIEGER\Share\classinfo.xml" for testing purposes
  2. Function LoadDocument
  3.     Dim xmlInfo
  4.     Set xmlInfo = Server.CreateObject("MSXML2.DOMDocument")
  5.     xmlInfo.async = False
  6.     Call xmlInfo.Load(g_sClassInfoXMLPath) 'generates error
  7.     'etc...
For testing purposes, I hosted the XML file from a share on my box and recreated the problem. I have granted access to the share to my user. I have also created a local user on my box matching the username and password of the IUSR account on the server, and granted it access to the share. If I log into the server as myself and then navigate to the shared folder, I can access the file. Both my box and the server are on the same domain, and my user account is on the domain.

If I change the app back to Anonymous access, it works fine.

I need to host the XML file on a network share because the application could possibly be load-balanced in production and we want to store a single copy of the XML file on our NAS device to keep the data consistent between web servers.

Here are some things I've tried:

- On my box, I opened Computer Management > System Tools > Shared Folders > Sessions and then ran the app; sometimes when I refreshed the sessions window, I caught a new session from the user CSSSQAWEB01$ (this is the name of the server, followed by a $). There is no such user on the server. Does this indicate that the user is not authenticating properly?

- I ran FIlemon on my box to try to see which user was attempting to access the file, but I couldn't find any record of the attempt. In fact, when I switched the app back to Anonymous access, Filemon still didn't see anything, even though the attempt succeeded. I wasn't filtering the output and I did a Find for "xml" but nothing came up.

Any suggestions would be much appreciated.
Aug 9 '07 #1
1 13948
FYI: I duplicated this issue using a FileSystemObject to load the XML file into a string instead of loading it directly into the DOMDocument object. In this scenario I get the following error:

Microsoft VBScript runtime error '800a0035'

File not found

/training/quickstart/test.asp, line 6

But if I switch the application from Integration Windows Authentication to Anonymous access, it works fine.

So at least I know for sure that the problem has nothing to do with the MSXML component.
Aug 10 '07 #2

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