CDO message with CC or BCC fails

[Debbie Davis]

Greetings, I'm using simple code to send customers an email after they
submit a helpdesk ticket. I wanted to copy myself on the emails, but
when I enter myMail.BCC or myMail.CC, it fails to send. If I comment
out these lines, the message sends successfully. I've made sure the
bcc or cc addresses are valid. I changed the names in my code to
protect the innocent.

Any thoughts? Thanks.

Set myMail=CreateObject("CDO.Message")
myMail.Subject="Helpdesk Ticket Resolution"
myMail.From="he******@helpdesk.com"
myMail.To=rsEmail("email")
myMail.BCC="we*******@helpdesk.com"
myMail.HTMLBody=body
myMail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/sendusing")=2
'Name or IP of remote SMTP server
myMail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserver") _
="mail.server.com"
'Server port
myMail.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserverport") _
=25
myMail.Configuration.Fields.Update
myMail.Send