Parse Variables to ASP Page

[Andrew Stanton]

Hello,

Currently our business has to enter the service tag in the following
url:

http://support.euro.dell.com/uk/en/E...m/SCSIndex.asp

each time we need to chek the status of a support call. This can -
with a large number of calls be horribly laborious...

We store the dell service tag as our own equipment asset tag in our
call logging application and this also has the facility to load a URL
to a new browser window via a custom command button.

We have the above URL in the shortcut however we still need to enter
the service tag manually - can you advise how we would format the URL
to allow it parse the service tag from our sql database directly to
your URL.

[Mike Florio]

It's a bit cryptic, but if I understand it right, you need to pass a
parameter ('svctag' below) with the url, and have the server process it and
take you directly to the appropriate page.

something like:

http://support.euro.dell.com/uk/en/E...p?svctag=XXXXX

So somehow you've got to get the call logging application to append this
unique 'equipment asset tag' to the url (maybe there's a builtin macro you
can use ?), and then you must modify the website to parse it and go to sql
server and get the correct data, bringing up the page automatically.

"Andrew Stanton" <gr****@lorax.as> wrote in message
news:28*************************@posting.google.co m...

Hello,

Currently our business has to enter the service tag in the following
url:

http://support.euro.dell.com/uk/en/E...m/SCSIndex.asp

each time we need to chek the status of a support call. This can -
with a large number of calls be horribly laborious...

We store the dell service tag as our own equipment asset tag in our
call logging application and this also has the facility to load a URL
to a new browser window via a custom command button.

We have the above URL in the shortcut however we still need to enter
the service tag manually - can you advise how we would format the URL
to allow it parse the service tag from our sql database directly to
your URL.