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Office 2007 error "Microsoft Office has encoutered a problem and needs to close"

P: 23
At work we have upgraded to Office 2007. Our users are getting an error message at random while using Excel and Word. “Microsoft Office (Appname) has encountered a problem and needs to close. We are sorry about the inconvenience.” All computers are have the same software and all updates loaded. This error appears completely at random while the user is in the middle of working.
I am also having this message pop up in some of my Access databases but not at random. I will give you an example. I have a Main Menu form and Form 1 and Form 2. The Main Menu has two buttons the first opens Form 1 and closes the Main Menu, and the second opens Form 2 and closes the Main Menu. They are both coded the same way. Find an example of the code below.
================================================== ========
Private Sub Button_1_Click()
DoCmd.OpenForm "frmOne", acNormal
DoCmd.Close acForm, "MainMenu”, acSaveNo
End Sub
================================================== ========
If anyone has ran into any of these issues please help.
Nov 17 '08 #1
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4 Replies


missinglinq
Expert 2.5K+
P: 3,532
Have you installed the SP1 service pack? I believe this is one of the bugs fixed by it:

http://www.microsoft.com/downloads/d...displaylang=en

Linq ;0)>
Nov 17 '08 #2

NeoPa
Expert Mod 15k+
P: 31,489
Looks like this is an Access question after all. I will move it across.
Nov 18 '08 #3

P: 23
We have sp1 along with all office updates and windows updates installed. This is not only an Access problem. It is also giving my users the same error at random while using Word and Excel.
Thanks.
Nov 18 '08 #4

NeoPa
Expert Mod 15k+
P: 31,489
Hi Aric. I wasn't trying to imply that your problems are limited to Access. Simply that the appropriate forum is Access / VBA (rather than Windows).

Good luck with this.
Nov 18 '08 #5

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