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Installation question

P: n/a
I connect to my client's PC via the internet. His PC's OS is Win2000
and he has both retail Office 97 (or it might be just A97) and Office
2003 with Access version.

Today I attempted to get into an A97 app and got a "Microsoft can't open
the file MFCANS32.DLL." when it started. I, and I'm sure the folks at
the office, haven't done a thing to the PC. I'll consider this a burp.

I can see the file MFCANS32.DLL in the C:\WinNT\System32 folder. It's
not a file that one registers from what I've read.

From what I've also read on the internet about MFCANS32, A97 is hosed.
To correct this I most likely will have to remove Access/Office 97 and
just reinstall A97. Can this be done without removing Office 2003 as
well? What steps can I perform that will permit me to install Access 97
without dismantling A2003 and reinstalling it?

Oct 29 '08 #1
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