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Help!! I can't open Access 2007

P: n/a
ARC
I think I made a major blunder, and now Access 2007 no longer opens. I made
the mistake yesterday of using the "test" option in wise installer for my
Access 2007 runtime app. It actually installed the Access 2007 Runtime SP-1
(I did have full office 2007 SP-1, however).

I didn't notice a problem until I had to use Access 97. Once I re-opened
Access 2007, I got the usual message about the Installer (as it tries to
repair every time you switch versions).

However, the installer bombs out with: Error 2711. An internal error has
occurred: ACCESSRTNonBootFiles. After this, Access 2007 Does not open. I
tried uninstalling MS Office Access 2007 Runtime, and putting in the Office
Professional 2007 Cd and selected to Repair Office 2007, and I still get the
error 2711.

Hoping for help here, as I'm now stuck!

Thanks,

Andy

Jun 27 '08 #1
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P: n/a
ARC
Figured it out... If this happens to anyone else, the answer was:

* Put in the office 2007 cd, pick items to remove, and remove access 2007
* Reinstall access 2007 from the cd-rom.

I thought I would have to re-download the Office SP-1 and apply it, but it
informed me that SP1 was already installed for access. It appears to be
working once again.
"ARC" <PC*****@PCESoft.invalidwrote in message
news:5u*****************@flpi144.ffdc.sbc.com...
>I think I made a major blunder, and now Access 2007 no longer opens. I made
the mistake yesterday of using the "test" option in wise installer for my
Access 2007 runtime app. It actually installed the Access 2007 Runtime SP-1
(I did have full office 2007 SP-1, however).

I didn't notice a problem until I had to use Access 97. Once I re-opened
Access 2007, I got the usual message about the Installer (as it tries to
repair every time you switch versions).

However, the installer bombs out with: Error 2711. An internal error has
occurred: ACCESSRTNonBootFiles. After this, Access 2007 Does not open. I
tried uninstalling MS Office Access 2007 Runtime, and putting in the
Office Professional 2007 Cd and selected to Repair Office 2007, and I
still get the error 2711.

Hoping for help here, as I'm now stuck!

Thanks,

Andy
Jun 27 '08 #2

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