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microsoft access has encountered a problem and needs to shut down

P: 7
Hi, im new on this forum and just joined today. I HAVE A HUGE PROBLEM! My microsoft access does not work. I click on the link, that opens up to microsoft access, its fine untill then. But when i try do do anything after that, such as, open a file, or create a new database, it shuts down, saying, that microsoft access has encountered a problem and needs to shut down. I have deleted my old microsoft office and installed the new office 2003, including microsoft acces, and it still does not work!!
PLEASE HELP AND REPLY!!
PS. I need to use access for my ICT coursework!!!
Oct 5 '07 #1
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4 Replies


Scott Price
Expert 100+
P: 1,384
Since re-installing Office has not worked, I would say you have a Windows and/or Hardware problem.

Make sure (in this order):

That your anti-virus is up-to-date.
Scan for viruses.
That your Windows updates are up-to-date (go to the MS Update website...)
That you have the latest MS Office Service Packs installed (find links on the MS Update website)

Check these things out and see what you find.

Regards,
Scott
Oct 5 '07 #2

missinglinq
Expert 2.5K+
P: 3,532
Actually, you might want to hold off on making sure the latest Office Service Pack is installed. The SP3 for Office/Access 2003 has some very major bugs that Micro$oft hasn't resolved yet, including, under some circumstances, the very problem you're having! You would want to make sure that you have SP2 installed.

Welcome to TheScripts!

Linq ;0)>
Oct 5 '07 #3

Scott Price
Expert 100+
P: 1,384
Good to know about that Linq, and thanks! I wasn't aware of the problem.

OP FYI on the MS Update website there are instructions for how to determine which Service Pack you have installed.

Regards,
Scott
Oct 5 '07 #4

nico5038
Expert 2.5K+
P: 3,072
When the regular uninstall doesn't work, you can try:
http://office.microsoft.com/en-us/or...401771033.aspx
more info also in:
http://support.microsoft.com/kb/219423/en-us

When still having trouble, then a complete re-install of Windows followed by Office (and all other applications) should certainly do the trick, but will require lots of time.... :-(

The last applied SP will also be visible in the Help/About popup menu.

Nic;o)
Oct 6 '07 #5

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