First, I would like to admit that I am not much familiar with the programming
(I am in the quality engineering field) and that is the reason I have come to
this place for a help. I have created a Customer Satisfaction Survey form in
MS Words. There are 4 questions. For every question, I have added a drop down
list for the selection (Excellent, Very Good, Good and Poor) by the customer.
I want to convert that to a Customer Satisfaction Score card. For example, if
customer select Excellent, then a number 4 will be automatically assigned to
that question, if Very Good then 3 and so on. When the 4 questions will be
answered, % score will be calculated as (Total/16*100).
Could any of you would help me to do above. I would very much appreciate
Jay