I believe you cannot attache the email itself. As a workaround maybe this will do:
1) Link the Inbox
2) Add an email address field in your Customer Information
3) Create a query from the Inbox
4) Create a subform or form and bound to the above query
5) Link the Email Address from the customer information to the Inbox email address.
6) Then your subform/form will automatically view the respective emails of each customer.
The problem only I can think of is, you will lose the attachment and message formatting as access converts all to plain text.
HTH,
George
ok il explain further..i have a form..Im doing a system customer management system..they accept conserns when an email was arrived..when they add a new record they want to attach the email message itself and then save it to the database..is this possible??