default printer on toolbar in access 2002

[groulder]

hi all,

i have a problem with a network database that's used by a lot of
people.

people are finding, they will start the database, and if the mouse is
moved over the print icon, the tooltip appears to show which printer it
will print to as normal. this printer however is a printer that the
user doesn't even have installed.

if they however click file > print, they can print to their default
printer or any printer that they have installed.

any ideas what would be causing this, and possibly how to fix it?

thanks everyone.

[Allen Browne]

Suggestions:

1. Make sure the Name AutoCorrect boxes are unchecked under:
Tools | Options | General
Then compact the database:
Tools | Database Utilities | Compact/repair
Explanation of why:
http://allenbrowne.com/bug-03.html
The link regarding printers and report is just one of those problems.

2. Open the report in design view.
Choose Page Setup from the File menu.
On the middle tab, make sure the report is set for:
Default Printer
not a specific printer.

3. If the problem still exists, open the database on a computer that
displays this problem, and open the Immediate Window (Ctrl+G). Enter:
? Printer.DeviceName
This will tell you if the Printer object in Access 2002 is set to something
different than the Windows Default Printer. Setting the Printer to the
correct member of the Printers collection should solve the problem.

4. If there are multiple users in this database, split the database so each
user has their own local copy of the front end. If splitting is a new
concept, see:
Split your MDB file into data and application
at:
http://allenbrowne.com/ser-01.html

--
Allen Browne - Microsoft MVP. Perth, Western Australia.
Tips for Access users - http://allenbrowne.com/tips.html
Reply to group, rather than allenbrowne at mvps dot org.

<gr******@gmail.com> wrote in message
news:11**********************@y41g2000cwy.googlegr oups.com...

hi all,

i have a problem with a network database that's used by a lot of
people.

people are finding, they will start the database, and if the mouse is
moved over the print icon, the tooltip appears to show which printer it
will print to as normal. this printer however is a printer that the
user doesn't even have installed.

if they however click file > print, they can print to their default
printer or any printer that they have installed.

any ideas what would be causing this, and possibly how to fix it?

thanks everyone.