Hi folks,
we have an Access 2003 app that is running just fine on several
thousand computers all over North America. Recently, on ONE in
particular, we suddenly started see a startup error, something like:
"Unable to load JPEG. Image too large. Try a BMP of GIF format
instead." The JPEG in question is just an image for the Title screen.
The file is 335 KB and is loaded at runtime by VBA code by setting the
form's "Picture" property to the full path name of the JPEG file.
We have no such problem on ANY other computer running the same code
(that I know about), and we cannot recreate the error on any of our
development machines.
The computer in question is a Dell, it's only 3 months old, and does
NOT have any version of Microsoft Office installed. All it has is our
app and a copy of Access 2003 Runtime.
Is it possible this error relates to missing graphics filters and
converters that can be installed with Office?
Any advice on this would be most appreciated.