I developed an Access 2003 program that will allow the user to produce
a group of Word letters that merge with data records from an Access
database.
I created a mail merge Word document and associated it with a specific
query in my Access database.
My problem is that when I run my "create letters" button from an Access
form, the program opens up Word correctly with the proper letter.
However, the MailMerge toolbar in Word appears greyed out (inactive)
and I only see the first letter with the merged data from the first
record of the query. I cannot turn the MailMerge toolbar on nor can I
view any additional letters.
I then tried my program on two other employees' PCs and the mail merge
process worked perfectly (i.e. the MailMerge toolbar was active and I
could view each individual letter). Both of these employees are using
MS Professional OS and MS Office 2003, just like me. I also tried
opening the mail merge Word document directly from Word and the merge
process worked fine (i.e. MailMerge toolbar was active and I could view
all the letters with the merged data).
Is there some setting in Access or Word that might cause the MailMerge
toolbar to "go inactive" on my PC, yet work fine on another PC?
Any help would be greatly appreciated.
Thanks...Peter