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Strange Print Preview Behaviour

P: n/a
WJA
A user of one of my databases is having the following problem. When
they open any report in print preview that is formatted for landscape,
it will display in portrait view when first opened. If they close the
report and reopen it, it will display in the correct landscape view as
will any other landscape formatted reports that are subsequently
opened. The first opening and closing seems to "fix" the problem. All
reports use the default printer which is a HP 2200 series.

Added to this problem, snapshots that are created from landscape
formatted reports generate in portrait view and everything is
"squashed" into the portrait format. If the orientation is changed to
"landscape" in the printer's printing preferences, the snapshots
generate correctly.

I've written many databases that print landscape formatted reports and
create snapshots of landscape formatted reports and have never come
across anything like this. Does anyone have any clues?

Any help is appreciated.

Nov 13 '05 #1
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P: n/a
Just a guess, but it may be worth a try, to reinstall the Printer
Driver on that user's machine. I've seen Ms Access and other Office
apps behave weird if the printer driver becomes corrupt..

WJA wrote:
A user of one of my databases is having the following problem. When
they open any report in print preview that is formatted for landscape,
it will display in portrait view when first opened. If they close the
report and reopen it, it will display in the correct landscape view as
will any other landscape formatted reports that are subsequently
opened. The first opening and closing seems to "fix" the problem. All
reports use the default printer which is a HP 2200 series.

Added to this problem, snapshots that are created from landscape
formatted reports generate in portrait view and everything is
"squashed" into the portrait format. If the orientation is changed to
"landscape" in the printer's printing preferences, the snapshots
generate correctly.

I've written many databases that print landscape formatted reports and
create snapshots of landscape formatted reports and have never come
across anything like this. Does anyone have any clues?

Any help is appreciated.


Nov 13 '05 #2

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