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Access 2000 under Win XP crashing after long term use?

Hi.

I have a client who has been running my Access 2000 system for a while now
(about a year and a half) and is suddenly encountering lots of problems...
as in misc. fatal errors that shut the database down.

Hard drive space looks good (I think): about 3 GB of about 8 GB free
RAM: 316 MB
O/S: Win XP Home Edition SR-1
Access 2000 service pack 1, I think

I have suggested the following:
1) Compact and repair the database
2) enlarging her paging file
3) removing files in her TEMP directory
4) unistalling and reinstalling Access

None seem to make a difference.

She was able to copy the database and successfully run it on another
machine.

Anyone have any experience with Access suddenly failing after long time use?

I had a similar experience with another long-time client a while back but
compact/restore resolved that issue.

Any ideas?

TIA,
Aliza

--
-----------------------------------
Aliza Klein
ab*****@optonline.net
-----------------------------------
Nov 13 '05 #1
1 1234
Is she able to run the Northwind sample database?

No
==
The Access installation is damaged:
1. Uninstall Office.
2. Reinstall Office.
3. Apply the service packs, including SP3 for Office 2000, and SP8 for JET
4.

Yes
===
The database is damaged, even though it works on another setup:
1. Apply the service packs, including SP3 for Office 2000, and SP8 for JET
4.

2. Uncheck the boxes under:
Tools | Options | General | Name AutoCorrect
Explanation of why:
http://members.iinet.net.au/~allenbrowne/bug-03.html

3. Compact the database to get rid of the Name AutoCorrect junk:
Tools | Database Utilities

4. Decompile a copy of the database by entering something like this at the
command prompt while Access is not running. It is all one line, and include
the quotes:
"c:\Program Files\Microsoft office\office\msaccess.exe" /decompile
"c:\MyPath\MyDatabase.mdb"

5. If it is still not fixed, rebuild the database by following the 6 steps
for the 1st symptom in:
Recovering from Corruption
at:
http://members.iinet.net.au/~allenbrowne/ser-47.html

--
Allen Browne - Microsoft MVP. Perth, Western Australia.
Tips for Access users - http://allenbrowne.com/tips.html
Reply to group, rather than allenbrowne at mvps dot org.

"Aliza Klein" <ab*****@optonline.net> wrote in message
news:Xu**********************@news4.srv.hcvlny.cv. net...

I have a client who has been running my Access 2000 system for a while now
(about a year and a half) and is suddenly encountering lots of problems...
as in misc. fatal errors that shut the database down.

Hard drive space looks good (I think): about 3 GB of about 8 GB free
RAM: 316 MB
O/S: Win XP Home Edition SR-1
Access 2000 service pack 1, I think

I have suggested the following:
1) Compact and repair the database
2) enlarging her paging file
3) removing files in her TEMP directory
4) unistalling and reinstalling Access

None seem to make a difference.

She was able to copy the database and successfully run it on another
machine.

Anyone have any experience with Access suddenly failing after long time
use?

I had a similar experience with another long-time client a while back but
compact/restore resolved that issue.

Any ideas?

TIA,
Aliza

--
-----------------------------------
Aliza Klein
ab*****@optonline.net
-----------------------------------

Nov 13 '05 #2

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