print out problem

[Anne]

Hi NG

I got a problem. I use the following code to print out reports imidiately:

Docmd.openReport "RptCase", acviewNormal

This works fine at the office and at home, but at a customer it don't work -
anyone knows what the problem is, at what to do about it?

Thx in advance

[Salad]

Anne wrote:

Hi NG

I got a problem. I use the following code to print out reports imidiately:

Docmd.openReport "RptCase", acviewNormal

This works fine at the office and at home, but at a customer it don't work -
anyone knows what the problem is, at what to do about it?

Thx in advance

What happens at the customer site? Does the app give an error? Does he get a
No Data error message when he anticipates there are records? Is his printer
connected? Is the printer on? Do you have code like "On Error Resume Next"
prior to calling the report? Does the report get called? Are you sure? Do you
have the same form that calls the report as the customer? Basically, could you
define the problem>

Send the customer a copy of your form/module that call the report since yours
works. And send him your report too.