473,396 Members | 1,760 Online
Bytes | Software Development & Data Engineering Community
Post Job

Home Posts Topics Members FAQ

Join Bytes to post your question to a community of 473,396 software developers and data experts.

Problem retrieving printer information

Here is a report I've written about a printing problem that is being
experienced by a particular company for whom I had developed a A97 system.
After upgrading to Win XP and AXP, some printing problems have arisen. My
investigations show that it is not related to the particular system I
developed. but is affecting Access in general. So, has nothing to do with
reports being set to print to a default printer (which they all are) or to a
specific printer.

I've seen the Knowledge Base articles that relate to similar problems to
this, but they have not helped with this particular problem.

A further complication is that the "clean build" machines are very
restricted in what the users can and can't do when logged in as "Test1nt".

If anyone has any experience of this problem, I'd welcome any comments.

Steps to reproduce the behaviour:

* Start with a clean build machine logged in as "Test1nt".

* Add a couple of HP LaserJet Printers (e.g. LJ14 & LJ19)

* Set one of these to be the default printer.

* Open Microsoft Access and create a new blank database

* Click on "Reports", then double-click "Create report in design view". A
message will be displayed "There was a problem retrieving printer
information for this object. The object may have been sent to a printer that
is unavailable."

* Change the default printer to "Amyuni PDF Writer", or a non HP Printer
(e.g. CLC700.1 on E5000).

* Try to create a new report again and it works.

* Switch default printer back to one of the HPs and the problem recurs.

As a test, I logged onto the machine as a local administrator and changed
one of the HP printers to use port LPT1. After doing this the problem did
not arise with that printer set as default.

The printer was then reset back to its original port and still the problem
did not arise with this printer set as default.

The printer was then uninstalled and then re-installed, still the problem
did not arise with this printer set as default.

All of this time, the other printer consistently caused the problem to
arise.

On another machine, logged in as "Test1nt", the modified printer was
installed and the problem arose again.

Summary

So far, only networked HP printers have been found to cause the problem. It
seems that changing the port of the printer, and then back again, had an
effect upon the local machine which cured the problem for that particular
printer.

Nov 12 '05 #1
0 3599

This thread has been closed and replies have been disabled. Please start a new discussion.

Similar topics

1
by: Bruce Adams | last post by:
I am using VB6 SP6. I have an application that prints charts. Specifically, it prints line charts of plant process information nightly. The code is a mix of API calls and Printer methods. I am...
3
by: Brian | last post by:
Does anyone know how I can write a program to retrieve information about printers. Not the print queues but the physical hardware printer. I want to retrieve info such as pages printed. If...
1
by: David Trivette | last post by:
I was wondering if anyone could help me with a MS Access 2002 issue I'm having. Problem - I created a db in Access 97 which worked just fine for several years. In the db the user can generate...
4
by: laurissa96 | last post by:
I have a printer that is hookup using LPT1 and is shared. I can print the report when changing to a network printer. I have deleted, reinstalled, changed drivers, left that printer installed and...
1
by: oliver james | last post by:
Having recently upgraded to Access 2002 at work, we have encountered the error message "Problem retrieving printer information for this object". Looking back through earlier posts, it appears that...
0
by: Chung Leong | last post by:
In this brief tutorial I'll describe how you retrieve information from an Active Directory through the OLE-DB extension. While it is possible to use the LDAP extension to achieve the same goal, as...
36
by: beebelbrox | last post by:
Hi, I am new VB programming in Access and I am requesting help with the following code. WIndows OS MSaccess 2003 This code is attached to an unbound form that will display a specific recordset...
4
by: Luqman | last post by:
I am using Visual studio 2008 and ASP.Net 3.5 How can I fill a combo with List of Local Printers, installed on Client Machine ? If I have to buy any Activex Control from Internet, please do...
1
by: Steve | last post by:
Hi All I am using vb.net 2005 in a windows forms application I send data to the selected windows printer using a PrintDocument object Is there any way to detect if the Printer is not...
0
by: Charles Arthur | last post by:
How do i turn on java script on a villaon, callus and itel keypad mobile phone
0
by: emmanuelkatto | last post by:
Hi All, I am Emmanuel katto from Uganda. I want to ask what challenges you've faced while migrating a website to cloud. Please let me know. Thanks! Emmanuel
0
by: Hystou | last post by:
There are some requirements for setting up RAID: 1. The motherboard and BIOS support RAID configuration. 2. The motherboard has 2 or more available SATA protocol SSD/HDD slots (including MSATA, M.2...
0
by: Hystou | last post by:
Most computers default to English, but sometimes we require a different language, especially when relocating. Forgot to request a specific language before your computer shipped? No problem! You can...
0
Oralloy
by: Oralloy | last post by:
Hello folks, I am unable to find appropriate documentation on the type promotion of bit-fields when using the generalised comparison operator "<=>". The problem is that using the GNU compilers,...
0
jinu1996
by: jinu1996 | last post by:
In today's digital age, having a compelling online presence is paramount for businesses aiming to thrive in a competitive landscape. At the heart of this digital strategy lies an intricately woven...
0
by: Hystou | last post by:
Overview: Windows 11 and 10 have less user interface control over operating system update behaviour than previous versions of Windows. In Windows 11 and 10, there is no way to turn off the Windows...
0
tracyyun
by: tracyyun | last post by:
Dear forum friends, With the development of smart home technology, a variety of wireless communication protocols have appeared on the market, such as Zigbee, Z-Wave, Wi-Fi, Bluetooth, etc. Each...
0
agi2029
by: agi2029 | last post by:
Let's talk about the concept of autonomous AI software engineers and no-code agents. These AIs are designed to manage the entire lifecycle of a software development project—planning, coding, testing,...

By using Bytes.com and it's services, you agree to our Privacy Policy and Terms of Use.

To disable or enable advertisements and analytics tracking please visit the manage ads & tracking page.