"I/O ERROR OCCURED while download/ upload a file from FTP using Wininet.dll

hi,

we have developed one application.That will download a zip file from ftp to enduser machine,,,

For download a file from ftp ..we are using "Wininet API" to download

But its not working

1.Ftp is connecting

2.its Locating the target folder tooo

but its not downloading the file to localmachine...

The error " I/O error Occured"

we have 25 users on it....it working them

but we installed for one user it not working

1, we have given permissions to local machine...
2. the enduser netspeed is fine...
3.we can copy the file from ftp to localmachine...but its working fine...


Can anybody give me solution for this??

Thanks in advance

Regards,
Mani

re: "I/O ERROR OCCURED while download/ upload a file from FTP using Wininet.dll

What are the differences from this users machine in comparison to the other users using it?

More details please

Browser types

Hoxfixes deployed

software installed

this items make a difference.

re: "I/O ERROR OCCURED while download/ upload a file from FTP using Wininet.dll

hi,

That user has Laptop...
1.Operating System is WinXp
2.Browser : IE 6.0 , Opera (at first user had,But we asked to uninstall that.)
3.Antivirus : EScan
4.Internet Connection : BSNL Broadband 750 UL Plan


One information......usally if the user has Mozilla firefox as Web browser.it will not work.. we always to uninstall the mozilla firefox.

We had asked the user the reinstall the OS...
And then we tested our software the file movement is not worked.

At first she had the Vista as OS and we have some other issues in her system... so we had ask her to change OS to WinXp

She has installed the WinXp OS as pirated version...

With Regards,

Mani

re: "I/O ERROR OCCURED while download/ upload a file from FTP using Wininet.dll

What type of code is the app written in? More curísoity than añy thing else. Alos i want to confirm the other usérs are working right? What is there configuratíon.