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Problem with my application in VB6

Allcomp
Guest
 
Posts: n/a
#1: Jul 17 '05
Hello,

I have a problem with my application in VB6

The program work perfectly with some of my customers, but win a specific
customer my program doesn't work at all. He has tried the program on
more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
can't use a part of program.
He launch the program correctly, then he open a form in a menu, then he
has a error (Translated from dutch but I am not very good in Dutch)
"The program has generated an error and has been closed by windows.
You can start the program again
A log has been created"

When I see the log, I can't see anything interesting.
I see informations about files in the directory of my program and the
installation files, and some informations about a kernel32.dll

I really have no idea how I could solve this error.
Do you know a mean to have more informations in a VB6 application crash?
Can I do something in the project to trap the error and have more
informations?

Thank you
Marc Allard
Allcomp

John Blessing
Guest
 
Posts: n/a
#2: Jul 17 '05

re: Problem with my application in VB6


"Allcomp" <marc@nospam.allcomp.be> wrote in message
news:424bfb1d$0$1412$ba620e4c@news.skynet.be...[color=blue]
> Hello,
>
> I have a problem with my application in VB6
>
> The program work perfectly with some of my customers, but win a specific
> customer my program doesn't work at all. He has tried the program on
> more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
> can't use a part of program.
> He launch the program correctly, then he open a form in a menu, then he
> has a error (Translated from dutch but I am not very good in Dutch)
> "The program has generated an error and has been closed by windows.
> You can start the program again
> A log has been created"
>
> When I see the log, I can't see anything interesting.
> I see informations about files in the directory of my program and the
> installation files, and some informations about a kernel32.dll
>
> I really have no idea how I could solve this error.
> Do you know a mean to have more informations in a VB6 application crash?
> Can I do something in the project to trap the error and have more
> informations?
>
> Thank you
> Marc Allard
> Allcomp[/color]

Hello Marc

I have always found filemon from
http://www.sysinternals.com/ntw2k/source/filemon.shtml very good at tracking
these sorts of problems down

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook


Allcomp
Guest
 
Posts: n/a
#3: Jul 17 '05

re: Problem with my application in VB6


Hello,

Thank you for your help.
I will make a test with my customer Tuesday.

Marc Allard
Allcomp


John Blessing wrote:[color=blue]
> "Allcomp" <marc@nospam.allcomp.be> wrote in message
> news:424bfb1d$0$1412$ba620e4c@news.skynet.be...
>[color=green]
>>Hello,
>>
>>I have a problem with my application in VB6
>>
>>The program work perfectly with some of my customers, but win a specific
>>customer my program doesn't work at all. He has tried the program on
>>more than one computer (Win 2K SP4 and WinXP SP2 for example) and he
>>can't use a part of program.
>>He launch the program correctly, then he open a form in a menu, then he
>>has a error (Translated from dutch but I am not very good in Dutch)
>>"The program has generated an error and has been closed by windows.
>>You can start the program again
>>A log has been created"
>>
>>When I see the log, I can't see anything interesting.
>>I see informations about files in the directory of my program and the
>>installation files, and some informations about a kernel32.dll
>>
>>I really have no idea how I could solve this error.
>>Do you know a mean to have more informations in a VB6 application crash?
>>Can I do something in the project to trap the error and have more
>>informations?
>>
>>Thank you
>>Marc Allard
>>Allcomp[/color]
>
>
> Hello Marc
>
> I have always found filemon from
> http://www.sysinternals.com/ntw2k/source/filemon.shtml very good at tracking
> these sorts of problems down
>[/color]
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