John H. wrote:
Quote:
Hi,
>
Currently, we are looking for a knowledge base/content management
system that can use email archives. For example, when I send an email
to some customer, I bcc the email to a predefined email address. The
kb/cms can automatically read the email archive and save it to DB and
categorize it.
>
It's not neccessary to be real time. The system can be scheduled at
night to analyze the email archives.
>
Do you have any idea whether there's such php open source project?
>
Thanks,
john
>
>
Backing up emails is generally done by the MTA, often times by spawning
a process to do the work. I guess it could be done in PHP, but most of
the ones I've seen are done in Perl or C/C++, and are specific to the
site (and MTA). Analysis can be done by PHP, but but generally is done
in C/C++ because of performance and availability of library packages.
--
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Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
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