deja@celticbear.com (LRW) wrote in
news:3a1d1813.0406150704.7c0a5835@posting.google.c om:
[color=blue]
> I'm not sure this message is totally appropriate for this group, so
> please, if anyone has a better group suggestion, let me know!
>
> My company sends out a monthly newsletter in HTML format to our
> account holders. We get a couple of people with auto-responders saying
> they don't accept HTML e-mails, please send plain-text.
>
> Is there some way to format an e-mail with both versions, maybe
> defaulting to HTML format but display plain-text if it detects the
> recipient's client is set to display plain-text only?[/color]
You are looking at it the wrong way.
Presumably these "account holders" are people whose business
your company values. Why annoy them by sending some of them
things they don't like(or maybe want). Your database of
"account holders" should have options to specify whether or
not to send the monthly newsletter to that account holder,
and whether to use HTML or plain text. All account holders
should have the means to set the values they want for their
account, and if you get an email bounce saying "plain text
emails only", then one of your staff should change the database
setting for that account.
--
Dave Patton
Canadian Coordinator, Degree Confluence Project
http://www.confluence.org/
My website:
http://members.shaw.ca/davepatton/