ASP timeout issue

[E Sullivan]

I am having a time out issue when multiple users are accessing the server.
This time out does not happen all of the time. My understanding is that the
time out value is actually set in two places. I believe one is in the asp
pages for the session itself, and the other is more of a system timeout
settting in IIS. Would one of these supercede the other if the two are
different?
I have already looked at the time out setting in IIS, and it is set to 900
seconds. However, the actual timeout is happening in much less than 900
seconds, so either the setting on the asp page is controlling this, or the
"900" is not really seconds but some other measure.

Any help would be appreciated.

Thanks,

Ellie

[Mark Schupp]

Is it a script timeout? A database connection timeout? A database query
timeout? A session timeout? A browser timeout?

Show the actual error message. If it is a database timeout then also
indicate the DBMS you are using.

--
Mark Schupp
Head of Development
Integrity eLearning
www.ielearning.com
"E Sullivan" <el************@nospamptd.net> wrote in message
news:OO**************@TK2MSFTNGP09.phx.gbl...

I am having a time out issue when multiple users are accessing the server.
This time out does not happen all of the time. My understanding is that the time out value is actually set in two places. I believe one is in the asp
pages for the session itself, and the other is more of a system timeout
settting in IIS. Would one of these supercede the other if the two are
different?
I have already looked at the time out setting in IIS, and it is set to 900
seconds. However, the actual timeout is happening in much less than 900
seconds, so either the setting on the asp page is controlling this, or the
"900" is not really seconds but some other measure.

Any help would be appreciated.

Thanks,

Ellie

[E Sullivan]

I'm trying to get the answer to all of your questions. In the meantime, do
you know if the IIS setting for a timeout is in seconds, msecs or minutes?

thanks
"Mark Schupp" <ms*****@ielearning.com> wrote in message
news:Oy**************@TK2MSFTNGP11.phx.gbl...

Is it a script timeout? A database connection timeout? A database query
timeout? A session timeout? A browser timeout?

Show the actual error message. If it is a database timeout then also
indicate the DBMS you are using.

--
Mark Schupp
Head of Development
Integrity eLearning
www.ielearning.com
"E Sullivan" <el************@nospamptd.net> wrote in message
news:OO**************@TK2MSFTNGP09.phx.gbl...

I am having a time out issue when multiple users are accessing the server. This time out does not happen all of the time. My understanding is that

the

time out value is actually set in two places. I believe one is in the asp pages for the session itself, and the other is more of a system timeout
settting in IIS. Would one of these supercede the other if the two are
different?
I have already looked at the time out setting in IIS, and it is set to 900 seconds. However, the actual timeout is happening in much less than 900
seconds, so either the setting on the asp page is controlling this, or the "900" is not really seconds but some other measure.

Any help would be appreciated.

Thanks,

Ellie

[Patrice]

The session timeout is in minutes. The script timeout is in seconds.

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:O9****************@TK2MSFTNGP11.phx.gbl...

I'm trying to get the answer to all of your questions. In the meantime, do
you know if the IIS setting for a timeout is in seconds, msecs or minutes?

thanks
"Mark Schupp" <ms*****@ielearning.com> wrote in message
news:Oy**************@TK2MSFTNGP11.phx.gbl...

Is it a script timeout? A database connection timeout? A database query
timeout? A session timeout? A browser timeout?

Show the actual error message. If it is a database timeout then also
indicate the DBMS you are using.

--
Mark Schupp
Head of Development
Integrity eLearning
www.ielearning.com
"E Sullivan" <el************@nospamptd.net> wrote in message
news:OO**************@TK2MSFTNGP09.phx.gbl...

I am having a time out issue when multiple users are accessing the server. This time out does not happen all of the time. My understanding is that

the

time out value is actually set in two places. I believe one is in the asp pages for the session itself, and the other is more of a system

timeout settting in IIS. Would one of these supercede the other if the two are different?
I have already looked at the time out setting in IIS, and it is set to

900 seconds. However, the actual timeout is happening in much less than 900 seconds, so either the setting on the asp page is controlling this, or the "900" is not really seconds but some other measure.

Any help would be appreciated.

Thanks,

Ellie

[E Sullivan]

Ok, thanks. But what about the IIS itself? Is there a timeout involved there
also for ASP sessions?


"Patrice" <no****@nowhere.com> wrote in message
news:Oa**************@TK2MSFTNGP12.phx.gbl...

The session timeout is in minutes. The script timeout is in seconds.

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:O9****************@TK2MSFTNGP11.phx.gbl...

I'm trying to get the answer to all of your questions. In the meantime, do

you know if the IIS setting for a timeout is in seconds, msecs or minutes?
thanks
"Mark Schupp" <ms*****@ielearning.com> wrote in message
news:Oy**************@TK2MSFTNGP11.phx.gbl...

Is it a script timeout? A database connection timeout? A database query timeout? A session timeout? A browser timeout?

Show the actual error message. If it is a database timeout then also
indicate the DBMS you are using.

--
Mark Schupp
Head of Development
Integrity eLearning
www.ielearning.com
"E Sullivan" <el************@nospamptd.net> wrote in message
news:OO**************@TK2MSFTNGP09.phx.gbl...
> I am having a time out issue when multiple users are accessing the

server.

> This time out does not happen all of the time. My understanding is that the
> time out value is actually set in two places. I believe one is in

the asp

> pages for the session itself, and the other is more of a system timeout > settting in IIS. Would one of these supercede the other if the two are > different?
> I have already looked at the time out setting in IIS, and it is set

to 900

> seconds. However, the actual timeout is happening in much less than 900 > seconds, so either the setting on the asp page is controlling this,

or the

> "900" is not really seconds but some other measure.
>
> Any help would be appreciated.
>
> Thanks,
>
> Ellie
>
>

[Patrice]

The duration of an ASP session is the "session timeout" (in minutes) and it
can be set in the IIS manager (and programmaticaly).
The "script timeout" is the amount of time a page runs (server side of
course) before it is stopped (such as caught in a loop or too much data
processed).

It would be easier to give the exact message so that we can understand which
timeout you are talking about...

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:Ot**************@TK2MSFTNGP12.phx.gbl...

Ok, thanks. But what about the IIS itself? Is there a timeout involved there also for ASP sessions?


"Patrice" <no****@nowhere.com> wrote in message
news:Oa**************@TK2MSFTNGP12.phx.gbl...

The session timeout is in minutes. The script timeout is in seconds.

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:O9****************@TK2MSFTNGP11.phx.gbl...

I'm trying to get the answer to all of your questions. In the

meantime,

do you know if the IIS setting for a timeout is in seconds, msecs or minutes?
thanks
"Mark Schupp" <ms*****@ielearning.com> wrote in message
news:Oy**************@TK2MSFTNGP11.phx.gbl...
> Is it a script timeout? A database connection timeout? A database query > timeout? A session timeout? A browser timeout?
>
> Show the actual error message. If it is a database timeout then also
> indicate the DBMS you are using.
>
> --
> Mark Schupp
> Head of Development
> Integrity eLearning
> www.ielearning.com
>
>
> "E Sullivan" <el************@nospamptd.net> wrote in message
> news:OO**************@TK2MSFTNGP09.phx.gbl...
> > I am having a time out issue when multiple users are accessing the
server.
> > This time out does not happen all of the time. My understanding

is

that

> the
> > time out value is actually set in two places. I believe one is in the asp
> > pages for the session itself, and the other is more of a system timeout

> > settting in IIS. Would one of these supercede the other if the

two are

> > different?
> > I have already looked at the time out setting in IIS, and it is

set to 900
> > seconds. However, the actual timeout is happening in much less

than 900

> > seconds, so either the setting on the asp page is controlling

this, or the
> > "900" is not really seconds but some other measure.
> >
> > Any help would be appreciated.
> >
> > Thanks,
> >
> > Ellie
> >
> >
>
>

[E Sullivan]

Thanks. You're right about the error message but even after years of working
with programs, my users still don't write them down!!!

"Patrice" <no****@nowhere.com> wrote in message
news:OB**************@TK2MSFTNGP10.phx.gbl...

The duration of an ASP session is the "session timeout" (in minutes) and it can be set in the IIS manager (and programmaticaly).
The "script timeout" is the amount of time a page runs (server side of
course) before it is stopped (such as caught in a loop or too much data
processed).

It would be easier to give the exact message so that we can understand which timeout you are talking about...

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:Ot**************@TK2MSFTNGP12.phx.gbl...

Ok, thanks. But what about the IIS itself? Is there a timeout involved

there

also for ASP sessions?


"Patrice" <no****@nowhere.com> wrote in message
news:Oa**************@TK2MSFTNGP12.phx.gbl...

The session timeout is in minutes. The script timeout is in seconds.

Patrice

--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:O9****************@TK2MSFTNGP11.phx.gbl...
> I'm trying to get the answer to all of your questions. In the meantime,

do

> you know if the IIS setting for a timeout is in seconds, msecs or

minutes?

>
> thanks
>
>
> "Mark Schupp" <ms*****@ielearning.com> wrote in message
> news:Oy**************@TK2MSFTNGP11.phx.gbl...
> > Is it a script timeout? A database connection timeout? A database

query

> > timeout? A session timeout? A browser timeout?
> >
> > Show the actual error message. If it is a database timeout then also > > indicate the DBMS you are using.
> >
> > --
> > Mark Schupp
> > Head of Development
> > Integrity eLearning
> > www.ielearning.com
> >
> >
> > "E Sullivan" <el************@nospamptd.net> wrote in message
> > news:OO**************@TK2MSFTNGP09.phx.gbl...
> > > I am having a time out issue when multiple users are accessing the > server.
> > > This time out does not happen all of the time. My understanding is that
> > the
> > > time out value is actually set in two places. I believe one is

in the

> asp
> > > pages for the session itself, and the other is more of a system
timeout
> > > settting in IIS. Would one of these supercede the other if the

two are
> > > different?
> > > I have already looked at the time out setting in IIS, and it is set

to

> 900
> > > seconds. However, the actual timeout is happening in much less

than 900
> > > seconds, so either the setting on the asp page is controlling

this,

or

> the
> > > "900" is not really seconds but some other measure.
> > >
> > > Any help would be appreciated.
> > >
> > > Thanks,
> > >
> > > Ellie
> > >
> > >
> >
> >
>
>

[Patrice]

As a side note you could trap most if not all server side error messages.
See http://support.microsoft.com/default...b;EN-US;224070

For example, it could mail you all details about the error (error details
but also request.form, session variables and so on)
Patrice
--

"E Sullivan" <el************@nospamptd.net> a écrit dans le message de
news:%2***************@TK2MSFTNGP11.phx.gbl...

Thanks. You're right about the error message but even after years of working with programs, my users still don't write them down!!!

[E Sullivan]

Here is the exact error message. Seems pretty obvious but if you have
anything to add, let me know.

Thanks:
Active Server Pages error 'ASP 0113'

Script timed out

/deptStats.asp

The maximum amount of time for a script to execute was exceeded. You
can change this limit by specifying a new value for the property
Server.ScriptTimeout or by changing the value in the IIS administration
tools.

[Bob Barrows [MVP]]

E Sullivan wrote:

Here is the exact error message. Seems pretty obvious but if you have
anything to add, let me know.

Thanks:
Active Server Pages error 'ASP 0113'

Script timed out

/deptStats.asp

The maximum amount of time for a script to execute was exceeded. You
can change this limit by specifying a new value for the property
Server.ScriptTimeout or by changing the value in the IIS
administration tools.

The only thing I can add is that you should not willy-nilly increase the
script timeout to a higher value. You should concentrate on discovering why
the page is taking so long to run. This will require some debugging to
determine the precise cause of the timeout.

Bob Barrows
--
Microsoft MVP - ASP/ASP.NET
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