[Sheena777]

I have a program that I have created and that is permanently running in the back ground on a user's PC. This program is used to check if a finger print scanner is on and if not it will be restarted at certain times, for some reason the program was shut down by something. The process has been running fine until Today, so I don't know where to start looking for the problem. Does Windows XP have some thing that might clash with another program that uses a timer. The User's PC is also on a network, not to sure if that help much. My program is set to run while the PC is locked, so that is also not an issue. Any help would be appreciated thanks.

[questionit]

Hi

Viruses often causes such things to happen. Try running full anti-virus scan on your PC

Qi

[Sheena777]

Originally Posted by questionit

Hi

Viruses often causes such things to happen. Try running full anti-virus scan on your PC

Qi

There is anti virus software on that machine and regular checks do take place at night so that is not the problem unless the anti virus has not picked up a virus although I highly dought that but thanks for you help.

[questionit]

Is your antivirus running with latest virus definition?

Please explain what the program is and what it is meant to do that is gettin shutdown by Windows.

Qi

Originally Posted by Sheena777

There is anti virus software on that machine and regular checks do take place at night so that is not the problem unless the anti virus has not picked up a virus although I highly dought that but thanks for you help.

[Stang02GT]

Do you know of any new software that could have been installed on that machine? Something could have been installed that is clashing with your program.

[ambrnewlearner]

HELLO,

You will need to post some details regarding this problem:

1. Please post the contents of event log corresponding to the date and time (if you remember this) when the program was unexpectedly shut down. Follow steps below:

a. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in.

b. In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view.

c. In the details pane, double-click the event that you want to view.
The Event Properties dialog box containing header information and a description of the event is displayed.

2. Also, have you tried restarting the program. Had it again shutdown unexpectedly?

3. Also as Stang02GT had asked:

Originally Posted by Stang02GT

Do you know of any new software that could have been installed on that machine? Something could have been installed that is clashing with your program.

Post back with details.

Originally Posted by questionit

Viruses often causes such things to happen. Try running full anti-virus scan on your PC

I am reminded of a practical (yes it's practical) saying:
"In God we trust, all others we virus scan" :)


HOPE THIS HELPS.......
AmbrNewlearner