Connecting Tech Pros Worldwide Help | Site Map
 
 
LinkBack Thread Tools Search this Thread
  #1  
Old November 12th, 2005, 10:39 AM
pshindle@comcast.net
Guest
 
Posts: n/a
Default Error Installing ESE Fixpack 9 for Windows - Help Please

DB2 Team -

I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
Windows (FP9_WR21350_ESE.exe). I then burned the unzipped Fixpack
files to a CD. I proceded to install this Fixpack on a test machine
running ESE but encountered a serious error during the install. It
started 'copying new files' but then stopped cold and displayed a
dialog box asking me to "Please insert disk 1". (It all fit on one
CD!) I clicked OK multiple times but the dialog box came right back
up. I was forced to click cancel and exit out of the install. What's
going on here?? Are some files missing from the Fixpack 9 image?

I looked into the install log file and cut out the snippet below for
your review.

Action 13:38:23: InstallFiles. Copying new files
InstallFiles: File: db2dwc.mo, Directory: C:\Program
Files\IBM\SQLLIB\msg\en_US\, Size: 104653
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Are you sure you want to cancel?
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Please insert the disk: 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog
SetupError
Internal Error 2835. ErrorIcon, SetupError
Are you sure you want to cancel?
Action ended 13:38:46: InstallFinalize. Return value 2.
Action 13:38:46: Rollback. Rolling back action:
Rollback: Copying new files
Rollback: Creating folders
Rollback: Removing files
Rollback: Removing system registry values
Rollback: Removing ODBC components
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Action ended 13:38:47: INSTALL. Return value 2.

Please let me know if there is a work-around or if I can provide any
more info. Thanks.

Perry Shindle
IBM Certified DB2 for Linux, Unix, and Windows Database Administrator
BearingPoint, Inc.

  #2  
Old November 12th, 2005, 10:39 AM
Gert van der Kooij
Guest
 
Posts: n/a
Default Re: Error Installing ESE Fixpack 9 for Windows - Help Please

In article <1115057254.672704.174950@o13g2000cwo.googlegroups .com>,
(pshindle@comcast.net) says...[color=blue]
> DB2 Team -
>
> I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> Windows (FP9_WR21350_ESE.exe). I then burned the unzipped Fixpack
> files to a CD. I proceded to install this Fixpack on a test machine
> running ESE but encountered a serious error during the install. It
> started 'copying new files' but then stopped cold and displayed a
> dialog box asking me to "Please insert disk 1". (It all fit on one
> CD!) I clicked OK multiple times but the dialog box came right back
> up. I was forced to click cancel and exit out of the install. What's
> going on here?? Are some files missing from the Fixpack 9 image?
>[/color]

Just a guess, did you install additional products which should be
added to the install directory/CD ?
If so, check the fixpackreadme.txt file for instructions.
  #3  
Old November 12th, 2005, 10:39 AM
pshindle@comcast.net
Guest
 
Posts: n/a
Default Re: Error Installing ESE Fixpack 9 for Windows - Help Please

No additional products are installed - just ESE.

  #4  
Old November 12th, 2005, 10:40 AM
Mark Yudkin
Guest
 
Posts: n/a
Default Re: Error Installing ESE Fixpack 9 for Windows - Help Please

What EXACTLY is the file system structure on the CD? Believe it or not, CD
install requires a "specific" structure.
Try copying the CD to disk and installing from there. The disk structure is
not important. (No, I have no idea why).

<pshindle@comcast.net> wrote in message
news:1115057254.672704.174950@o13g2000cwo.googlegr oups.com...[color=blue]
> DB2 Team -
>
> I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> Windows (FP9_WR21350_ESE.exe). I then burned the unzipped Fixpack
> files to a CD. I proceded to install this Fixpack on a test machine
> running ESE but encountered a serious error during the install. It
> started 'copying new files' but then stopped cold and displayed a
> dialog box asking me to "Please insert disk 1". (It all fit on one
> CD!) I clicked OK multiple times but the dialog box came right back
> up. I was forced to click cancel and exit out of the install. What's
> going on here?? Are some files missing from the Fixpack 9 image?
>
> I looked into the install log file and cut out the snippet below for
> your review.
>
> Action 13:38:23: InstallFiles. Copying new files
> InstallFiles: File: db2dwc.mo, Directory: C:\Program
> Files\IBM\SQLLIB\msg\en_US\, Size: 104653
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Are you sure you want to cancel?
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Please insert the disk: 1
> DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> SetupError
> Internal Error 2835. ErrorIcon, SetupError
> Are you sure you want to cancel?
> Action ended 13:38:46: InstallFinalize. Return value 2.
> Action 13:38:46: Rollback. Rolling back action:
> Rollback: Copying new files
> Rollback: Creating folders
> Rollback: Removing files
> Rollback: Removing system registry values
> Rollback: Removing ODBC components
> Rollback: Deleting services
> Rollback: Stopping services
> Rollback: Updating component registration
> Action ended 13:38:47: INSTALL. Return value 2.
>
> Please let me know if there is a work-around or if I can provide any
> more info. Thanks.
>
> Perry Shindle
> IBM Certified DB2 for Linux, Unix, and Windows Database Administrator
> BearingPoint, Inc.
>[/color]


  #5  
Old November 12th, 2005, 10:46 AM
Andrew
Guest
 
Posts: n/a
Default Re: Error Installing ESE Fixpack 9 for Windows - Help Please

The problem lies in the fact that you can't change the media location
on the CD during an upgrade. This is a limitation of all Windows
Installer Based installations. Since you likely used the original CD
to install with - you will need to make sure that the Fixpak 9 CD uses
the same structure as the original CD.

This would typically mean setup.exe is at the root of the installation
CD and all of the cab files and MSI would be under \db2\Windows on the
CD.

This should clear the problem up. When the installer is not using a CD
this issue is irrelevent.

Thanks,
Andrew


Mark Yudkin wrote:[color=blue]
> What EXACTLY is the file system structure on the CD? Believe it or[/color]
not, CD[color=blue]
> install requires a "specific" structure.
> Try copying the CD to disk and installing from there. The disk[/color]
structure is[color=blue]
> not important. (No, I have no idea why).
>
> <pshindle@comcast.net> wrote in message
> news:1115057254.672704.174950@o13g2000cwo.googlegr oups.com...[color=green]
> > DB2 Team -
> >
> > I just downloaded and unzipped the new Fixpack 9 for DB2 ESE V8 for
> > Windows (FP9_WR21350_ESE.exe). I then burned the unzipped Fixpack
> > files to a CD. I proceded to install this Fixpack on a test[/color][/color]
machine[color=blue][color=green]
> > running ESE but encountered a serious error during the install. It
> > started 'copying new files' but then stopped cold and displayed a
> > dialog box asking me to "Please insert disk 1". (It all fit on one
> > CD!) I clicked OK multiple times but the dialog box came right[/color][/color]
back[color=blue][color=green]
> > up. I was forced to click cancel and exit out of the install.[/color][/color]
What's[color=blue][color=green]
> > going on here?? Are some files missing from the Fixpack 9 image?
> >
> > I looked into the install log file and cut out the snippet below[/color][/color]
for[color=blue][color=green]
> > your review.
> >
> > Action 13:38:23: InstallFiles. Copying new files
> > InstallFiles: File: db2dwc.mo, Directory: C:\Program
> > Files\IBM\SQLLIB\msg\en_US\, Size: 104653
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Are you sure you want to cancel?
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Please insert the disk: 1
> > DEBUG: Error 2835: The control ErrorIcon was not found on dialog
> > SetupError
> > Internal Error 2835. ErrorIcon, SetupError
> > Are you sure you want to cancel?
> > Action ended 13:38:46: InstallFinalize. Return value 2.
> > Action 13:38:46: Rollback. Rolling back action:
> > Rollback: Copying new files
> > Rollback: Creating folders
> > Rollback: Removing files
> > Rollback: Removing system registry values
> > Rollback: Removing ODBC components
> > Rollback: Deleting services
> > Rollback: Stopping services
> > Rollback: Updating component registration
> > Action ended 13:38:47: INSTALL. Return value 2.
> >
> > Please let me know if there is a work-around or if I can provide[/color][/color]
any[color=blue][color=green]
> > more info. Thanks.
> >
> > Perry Shindle
> > IBM Certified DB2 for Linux, Unix, and Windows Database[/color][/color]
Administrator[color=blue][color=green]
> > BearingPoint, Inc.
> >[/color][/color]

 

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Popular Articles

What is Bytes?

We are a network of experts and professionals in IT and software development that help one another with answers to tough questions and share insights. Get the best answers to your questions from over 205,174 network members.